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Metro Hotel Bukit Bintang

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Metro Hotel Bukit Bintang

locationKuala Lumpur, Kuala Lumpur

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About Metro Hotel Bukit BintangAbout Metro Hotel Bukit Bintang

Location

This hotel is located in Kuala Lumpur. The nearest airport is Kuala Lumpur (KUL).

Facility

The hotel has a lift and features 119 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (for a fee). Further services include a 24-hour security service, room service, an alarm call service and a laundry service.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Metro Hotel Bukit Bintang Amenities at Metro Hotel Bukit Bintang

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      Packaged meals

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      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

LocationLocation

Map preview

Around this property:

Beach

87 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

91

Very Good

244

Average

127

Poor

27

Terrible

28

Recent Reviews: 517

  • User:ajinkyagirme

    Trip type: Family

    Just don't book

    rating17 Oct 2025

    This hotel is less than 1 star. Not at all 3 star. It is an old property, where owner wants to milk all the money , with cutting corners in every aspect. ACs don't work, sad part is staff and management knows. They just give some different explanation every time. They even provide fans for ventilation. Pathetic. For 3 star hotel breakfast is ordinary. My check in took 20 mins coz receptionist wasn't available

  • User:Jay M

    Trip type: Solo travel

    POOR , EXTREMLY BAD & REQUEST NOT TO BOOK THIS HOTEL

    rating11 Sept 2025

    This Hotel Is Below Average Ratings.Room Size Little GoodWashroom Not In Good Condition Even Toilet Pipe Holder Also Broken.After Check In Asked Reception For Dental 🪥 Kit ( Tooth Brush + Tooth Paste ), They Said We Not Provide, It's Horrible Replied. In 2025 If Hotel Reception and Management Not Provide Even Basic Dental Kit its Very Shameless Thing For This Metro Hotel.Pod and Capsule Hostel Also Provide Basic Things For Check In. I Never Seen This In My Life.Breakfast Buffet Bad In Taste, Very Very Very Less Options. All Days Same Menu. South Indian Idli, Sambhar, Upma ( Very Very Very Dry ). Tea ( Water 💦 Total - This Kind Of Kitchen Staff Who Provide Poor Quality Of Breakfast ), Pls Avoid To Book This Hotel. Also Inform Hotel Management To Kindly Focus On Room Quality + Hospitality Staff, Basic Amenities Need to Provide Each Guest. Breakfast Is Extremely Poor Taste Even Any Hawker Is Better Than This, Seriously.I Do Not Recommend This Hotel For Anyone. More Over South Indian People all. *****MUST BE NOT AND NEVER RECOMMEND TO ANYONE****

  • User:shirleycP3844XW

    Trip type: Couples

    ROOM SMALL, POOR BREAKFAST

    rating28 Jun 2025

    Room smaller than it appears in photo and carpet is quite smelly and dirty (my pen fall and rolled under the bed, I saw a syringe under the bed!). Breakfast only appropriate to asians/ indian clients, no continental breakfast!! I was sick and I couldn't have breakfast, I asked if I could take only 2 small pieces of watermelon to my room, I was categorically refused.!!What a client service!!!But my only appreciation was the porter who was always greeting us with a big smile. Overall, I strongly do not recommend this hotel.

  • User:Haren H

    Trip type: Couples

    Vacation in Kuala Lumpur.

    rating04 Jun 2025

    It is the worst hotel, from the moment we arrived, the staff were not welcoming at all. The check in was done perfunctory, we had to carry our luggage to our rooms despite there being people to help. When we got to the room, it was dirty, the carpet full of dust. We asked to change but they just said that all rooms are the same, there is no better room, even though we mentioned that my wife is allergic to dust and the carpet clearly was not cleaned. The staff was not helpful and solution oriented. The air conditioning system is very poor, can adjust air direction and was dirty. Food was same everyday, no variety and variation. At times, there was small cockroaches in the room. Room service was poor.On overall, the hotel is not worth its 3 star.

  • User:Peace L

    Trip type: Family

    Loved it

    rating23 Feb 2025

    We appreciated the hospitality of the hotel staff especially one Mr Sam..always helpful and always ready to share information to tourists.Hotel is very well located and everything was very easily accessible.Looking forward to come next year again.

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