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Metrostar Hotel Kuala Lumpur

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Metrostar Hotel Kuala Lumpur

locationKuala Lumpur, Kuala Lumpur

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About Metrostar Hotel Kuala LumpurAbout Metrostar Hotel Kuala Lumpur

Location

Located in the part of Kuala Lumpur known as Little India, along Jalan Masjid India above the popular Haniffa Textile/Departmental Store, the hotel offers easy access to popular tourist destinations such as KLCC, KL Tower, Central Market, National Square and much more.

Facility

The complex has 4 junior suites, suites, apartments, studios, single rooms and 133 double rooms, which are located on 15 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a cloakroom, a baggage storage service and a safe. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the complex ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a café. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. In addition to breakfast, the complex also offers lunch and dinner à la carte.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Metrostar Hotel Kuala Lumpur Amenities at Metrostar Hotel Kuala Lumpur

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

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      Cloakroom

    • -

      Conference Room

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      Disability-friendly

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Health checks on staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

88

Very Good

148

Average

85

Poor

32

Terrible

30

Recent Reviews: 383

  • User:Zaida7101

    Trip type:

    Budget Friendly

    rating01 Mar 2020

    Stayed here with family last February 2020 and stayed for 1 night, over all the room are clean, room size are ok not too small, pillow a bit too soft, noise level was ok, TV was really old fashion but in working condition. Main problem there was no parking area near to the hotel. But hotel was smack in the middle of the city and public transportation are easily available. JAGANNADHA SASTRY KALLEPALLI, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review Dear Valued guest Pn Zaida thanks for stay and comments. Do book our Superior or Deluxe rooms for LED TV & upgraded rooms. Hope to see you soon again

  • User:Swati3065

    Trip type:

    Bugs in room

    rating26 Feb 2020

    Our guest stay in this hotel. they found in this bugs. they complaint after changing room. service is good. we already request him early check in that time is fine but guest on arrival time they charge 50 Rm. Starpoints hotel Kuala lumpur, Revenue Management at StarPoints Hotel Kuala Lumpur, responded to this review Dear valued client to guest, Thanks for arranging stay and please accept our sincere apologies for inconvenience. We assure to improve. Hotel has standard early check in charges, irrespective of request / without request we charge. We never offer Free early check in. Please keep sending guests, we assure to take good care of them - SASTRY

  • User:JulieJ865

    Trip type: Couples

    Quite tired hotel

    rating01 Feb 2020

    This hotel is quite tired and could do with updating. Our room was very worn and not the best in terms of cleanliness, also quite dark inside the room. Location wise it was a bit remote and was in a very 'local' area so not really anywhere to go and eat in the evening (except Burger king which was randomly behind the hotel - quite out of place). It isn't far to walk to a train line but it isn't the easiest area to find your way around. We didn't bother with breakfast after first morning as we literally found nothing we liked. Even up on a high floor it was still noisy from outside. The restaurant should be open for dinner in the evening but we tried 2 seperate evenings before 8pm and is was already closed. The staff are friendly and spoke English quite well. There is a large supermarket underneath which is handy. starpointshotelk, RDM & ECM at StarPoints Hotel Kuala Lumpur, responded to this review Dear Valued guest, thanks for stay and review. Thanks for liking staff. We are sorry for not being able to impress you with room this time, assure to improve to impress your future stay. Tip: please book Deluxe rooms for Elegant, spacious, bright rooms. We would like to clarify hotel has day dining restaurant on roof top open from 7am to 11pm, daily, all days of the week. Hotel is in city center, walking distance to Sogo Mall, Jakel Mall, Quill city mall, Haniffa, Mydin shopping with 34 restaurants food court right behind hotel! LRT, Mono rail & KTM stations are walk in distance. KL tower is 2kms from hotel, twin towers & bukit bintang (night life & shopping) is 3 kms from hotel. Popular night life street with pubs, dance clubs, sports bars & live band bars is 500 meters from hotel. Kindly check front office staff for assistance for your next visit

  • User:HariBool

    Trip type:

    Nice,

    rating24 Jan 2020

    During our families holiday in Malaysia we had good time at Star point Hotel. The breakfast and room are nice and clean the restaurant 14 floor up we could see the city view from the top. The front officer are not that friendly but no problem we had good time. JagannadhaSastry, RDM & ECM at StarPoints Hotel Kuala Lumpur, responded to this review Dear Valued guest Sri Hari Bool, we are excited to receive your motivating review. We are glad we could impress you with room, food, location & cleanliness. We took note on your suggestion, assure to train our Receptionists to be more pleasant Please keep visiting us and refer us to your family and friends.

  • User:KJA255

    Trip type: Solo travel

    Great Service

    rating10 Jan 2020

    I booked a Std Queen room online, on arrival was told none were available & I was immediately upgraded to a deluxe king room. I extended my stay for two nights and again booked online as the rate is cheaper, booking a std queen as I was prepare to move rooms, however the front desk staff checked with the manager and they allowed to stay in the king room - win ! The whole place is pretty dated but I’d 100% stay here again based on the great staff and the hotels location. The pic is of the big butt TV in my room showing how dated the hotel is but it worked fine .. starpointshotelk, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review Dear Valued guest thanks for stay and motivating review. Tip: Please book Deluxe for latest TVs and elegant, large size rooms. Hope to see you soon again - SASTRY

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