Nu Hotel @ Kl Sentral

Kuala Lumpur, Kuala Lumpur

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About Nu Hotel @ Kl Sentral About Nu Hotel @ Kl Sentral

Location

This hotel is located in Kuala Lumpur.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, a TV room, room service, a laundry service, a fax machine and a coin-operated laundry. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Daily newspapers are available for purchase.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available at the hotel. The hotel has family rooms and non-smoking rooms.

Sport

There is a bar on the premises.

Meals

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Nu Hotel @ Kl Sentral

Facilities
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  Air conditioning
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  Bar(s)
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Hand sanitiser
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  Hygiene training for staff
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  Protective equipment for employees
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

123

Average

Poor

Terrible

Recent Reviews: 275

User:Discover33121217490
Trip type: Family
Great stay
23 Aug 2025
Clean room and convenient location, great stay over here with family. Yuvel provide good assistance too. Revisit again in next trips
User:583vickyg
Trip type: Business
Cleanliness quite good
15 Aug 2025
Room very clean eventhou the room a bit small but the food also quite delicious. Overall everything seem good.. Very good location for people like to seek food and shopping mall nearby.
User:Dream32608447894
Trip type: Solo travel
TERRIFYING BREACH OF PRIVACY AT NU HOTEL KL SENTRAL
21 Jul 2025
I’m still speechless and deeply shocked by what happened during my recent stay at Nu Hotel last week, on 17 July 2025.Around 5:48 PM, I went down to the hotel lobby to pick up my food delivery. The entire trip — from my room to the lobby and back — took less than 5 minutes. I was staying on Level 4, in Room 415.As I was walking back and nearly reaching my room (it was around 5.51pm), I noticed a laundry trolley placed outside. To my absolute shock, the door to my room was slightly ajar, held open by the latch. Without hesitation, I entered — and found a housekeeping staff member inside! He appeared to be about to steal my belongings!The moment I said “Hello!”, he quickly pulled his hand out of my handbag, which I had left on the table, and pretended to be performing housekeeping. He said, “Sorry, I'm just checking your room. Do you need anything, ma’am?” I responded firmly, “No! I don’t need anything!” He rushed out of the room, and I quickly locked the door.At that moment, I wondered: Can a housekeeper enter a guest's room barely an hour after check-in — especially when the “Do Not Disturb” sign is clearly hung on the doorknob?I was so shocked I forgot to record the incident and didn’t even catch the man’s name. But I still remember his face vividly.The entire evening after that, I was too anxious to leave the room. I was even afraid to go to the ironing area near the lift. That night, I barricaded the door with chairs and a heavy box I brought along — I was terrified.I waited until the morning of 18 July 2025 to file a complaint, as I feared that if I reported it immediately, the guy might become aggressive and return while I was asleep.It was an extremely unpleasant experience. This wasn’t my first stay at Nu Hotel KL Sentral; my husband and I have always considered it a favorite whenever we travel to Kuala Lumpur.I sincerely hope the management of Nu Hotel KL Sentral will take this matter seriously and ensure no other guest has to go through a similar ordeal.
User:Mina B
Trip type: Solo travel
A nice place for a short stay, value for money!
04 Jul 2025
I stayed at Nu Hotel for 2 nights in a single room. On the first night, my flight was delayed so I could only check-in at 3am. The staff however was there to help me with the whole quick process. Loved the location, being near to everywhere else that I had to go. There were eateries near it. Check-in and out were smooth, staff were always kind and attentive. Ironing station was provided on each floor, a nice amenity to have especially for women.
User:Curiosity62759075943
Trip type: Family
Our go-to hotel in KL
11 Jun 2025
The hotel is in an excellent location, very good soundproofing. Room was very comfortable. All staff were friendly and accommodating. A special mention to Farhad who is truly a credit to the organisation. He was very friendly and helpful.

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Nu Hotel @ Kl Sentral

Location

Facility

Rooms

Sport

Meals

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