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About Pullman Kuala Lumpur City Center Hotel & Residences
Whether for business or pleasure, the hotel is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Centre) and the entertainment hub and shopping district of Bukit Bintang. It is a 45-minute drive from Kuala Lumpur International Airport to the hotel.
The hotel has 5 lifts and features 448 rooms and 160 apartments. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The pool bar serves a selection of refreshing drinks. With crazy golf available, active guests can exercise to their heart's content. Sport and leisure facilities at the hotel include a gym and table tennis. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a restaurant, a dining room and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Pullman Kuala Lumpur City Center Hotel & Residences
Facilities
24-hour reception
Air conditioning
Bar(s)
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Hairdresser
Hotel Safe
Kids Club
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
ALLSAFE (Accor/Bureau Veritas)
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Half Board
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Children's Entertainment
Children's Pool
Gym
Massage
Minigolf
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Table Tennis
Location

Around this property:
Centre
0 m
User Rating & Reviews
Excellent
340
Very Good
127
Average
48
Poor
29
Terrible
57
Recent Reviews: 601
User:Sanjay S
Trip type: Family
Please avoid this poorly managed hotel who do not value its guests
14 Aug 2025
User:CheongKamHoe
Trip type:
Sedap Restaurant is my dining option now.
12 Aug 2025
User:MarcusGB9
Trip type:
Best Elegant full service Exec. Club Lounge in KL, caring welcoming teams. Great hotel.
09 Aug 2025
User:Stay46607780165
Trip type:
Nice staying experience
05 Aug 2025