Sakura Elite Hotel Kuala Lumpur

Recent Reviews: 195

• User:Climber67788937666

  Trip type: Solo travel

  Smelliest hotel

  28 Apr 2023

  The smelliest hotel I have stayed in my whole life! Avoid it at all cost. Pathetically filthy! Dirty mattress, pillow & blanket. I doubt they were washed in a long time. Receptionist is rude. No greetings whatsoever. She doesn't know hotel etiquette. Not worth the price. They just want to take your money and provide low quality service

• User:Paul H

  Trip type: Business

  Terrible stay

  20 Dec 2019

  This is my second review of this hotel Unfortunatly I have down graded my score in this review. Apart from its good location and friendly staff. This time I cant find much good to say about it.On my last stay I thought I must have just been unlucky to get a bad room and foolishly booked a long stay here again. I stayed in 5 different rooms over a two week period due to maintenance issues, all rooms stink of mould and mildew so bad that after 2 days my cloths stunk of it as well. The house keeping is poor, at a glimps it looks clean but don't dare look close at the build up of dirt in the room corners & behind doors, the toilet bowls are putrid , just around the under the rim of the bowl is a build up of filth /faeces that has never been cleaned and the out side of the bowl is not much better (See my photos in this review. (" if your brave")The wifi in the hotel is extremely poor or non existent if your lucky to get any at all it is slow and almost useless. I complained several times and even three times directly to the hotel manager who assured me it would be fixed promptly but still by the end of my stay it was just the same. All rooms lacked good general maintenance , Security boxes & phones didn't work ,broken shower heads, tiled areas in shower, toilet, room walls,floors bed heads, window sills and A/C filters were in need of a good clean,In the evening and early morning hours one or two hookers (prostitutes)were usually loitering in the lift lobby area, I was approached twice as I waited for the lift and one even followed me into the lift. It would seem management and night staff dont seem to care about this and allow them to loiter in the lobby as this was the case on most evenings till early morning whilst I was there. I even voiced my disgust regarding this to the day time reception staff once but that made absolutely no difference.Like I say I now have nothing good to say about this hotel. It could be a fantastic hotel if they cleaned it up, attended to maintenance & wifi issues and got rid of that disgusting mould / mildew smell and the hookers .My advise is don't stay here you can do far better else where.

  Read more

• User:Suchira B

  Trip type:

  Great Experience

  09 Dec 2019

  Very good hotel ,Good people and recommending for everyone.very close to the china town and twin tower.Good food for breakfast.Nice & clam stay.View of the city in the morning is great.Room No 506 & 505 on 22nd & 23rd November 2019.

• User:sanvinderdhillon

  Trip type:

  Nice for a comfortable yet affordable stay

  29 Nov 2019

  Recommended for long visits as well as short stays for solo as well as couple travelers. This place can be considered while visiting KL. It has eating joints nearby and markets nearby. Hospital also available at some distance.

• User:Hamza R

  Trip type: Business

  Quality hotel, value for money

  05 Nov 2019

  We three were to present a paper to Malaysan Universities to initiate a course on natural lunar calendar. We walked into Sandpiper's, cordial receptionists received us courteously and offered to see rooms. So did we book through MakeMyTrip, room for three, with double bed and a single, was spacious and clean. The food was just okay. Location was the best, the bus station and metro station was just in front, cross the road on sky walk close to the entrance. Lot of eating places around from fast food to lical foods. The main tourist attracations and happenings just walk away, the food street is around the corner.

  Read more