Shah Alam Business Hotel

Recent Reviews: 3466

• User:37alexandert

  Trip type: Family

  A must visit!

  15 Aug 2025

  Excellent staff and facilities in a wonderful location! The beach, swimming pools, gym, and classes (including ceramics with Noelia) are amazing. Claudine Castro, Guest Services / Front Office at Il Campanario, responded to this review Dear Mr. Alexander,It’s wonderful to hear that you had such an enjoyable time! We’re glad our team, recreational areas, and creative programs contributed to memorable experiences. We look forward to welcoming you and your family again for more delightful moments!Kind regards,Niki – Concierge IL Campanario

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• User:Lucy P

  Trip type: Couples

  Nice Resort, But Service and Facilities Need Improvement

  17 Mar 2025

  The resort itself was pleasant but definitely in need of an upgrade. The rooms were spacious and equipped with a small kitchenette, sofa, and TV, but everything felt outdated and worn. The shower might have been impressive 20 years ago, but it’s clearly due for a renovation.On a positive note, the breakfast was excellent, and the seating area was charming. The beach access and beach service were both very good, and although we didn’t use the pools, they looked appealing and well-maintained. The resort appears to be very family-friendly, so if you’re a couple seeking a quieter, more relaxing stay, this might not be the best choice.The staff were generally friendly, but not particularly accommodating when it came to arranging a slightly later check-out or assisting us with lost property. Not only did we struggle to reach someone after checking out to retrieve a forgotten item, but the resort also misplaced a shirt we had sent for dry cleaning. While we acknowledge that mistakes can happen, the staff’s lack of helpfulness in trying to resolve these issues was disappointing.On the plus side, the location was excellent—conveniently close to beachside restaurants and a shopping center. Claudine Castro, Guest Services / Front Office at Il Campanario, responded to this review Dear Mrs. Lucy,We greatly appreciate you sharing your feedback about your experience at our resort. We are glad to hear that you enjoyed the location, breakfast, beach access, as well as the seating area and pools, which are always highly praised by our guests.We take all suggestions into account and continue working to provide a more pleasant and updated environment for everyone. Our commitment is to ensure that each stay is as comfortable as possible.We hope to welcome you again in the future and provide you with an even more complete and satisfying experience.Kind regards,Niki - Concierge IL Campanario

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• User:GrahamR843

  Trip type: Family

  Worst hotel in the world. Avoid

  06 Mar 2025

  Worst hotel in the world.Visited wife’s brother who is getting married tomorrow. Went out on yacht returned and this hotel despite not being all inclusive refused us access to hotel to see brother and the bride. Rude and staff enjoyed refusing access. Watched us for the entire time we sat in the bar attached. Happy to take out money there. Have just travelled here from Miami to Rio and now to the worst part of the world. India hotels treat you with respect but you will not get it here Claudine Castro, Guest Services / Front Office at Il Campanario, responded to this review Dear Mr. Graham,We regret to hear that your experience did not meet your expectations. For security and privacy reasons, our hotel does not have a visitation policy for guest rooms. However, we offer welcoming spaces where friends and family can meet in comfort, such as our charming fireplace area and the lobby, where we provide seasonal fruits and flavored water. Additionally, the Positano Restaurant offers a sophisticated setting to enjoy a refined menu and delicious drinks.Best regards,Niki – ConciergeIL Campanario

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• User:Renata S

  Trip type: Family

  Bad mold smell

  05 Aug 2024

  The hotel needs an upgrade or renovation immediately. The rooms smells like mold so bad . I got the worst allergy there with the bad smell . Location is great . Rooms are spacious . But the furnitures are old and stained . It could become a much better resort if they start to pay attention to details . Claudine Castro, Guest Services / Front Office at Il Campanario, responded to this review Dear Mrs. Cristina,Thank you for sharing your feedback with us. We are pleased to know that the privileged location of our hotel, situated in the best part of Jurerê Internacional, close to the most beautiful beach and unparalleled nature, as well as the proximity to Open Shopping and the variety of local gastronomy, was to your liking.We also appreciate your comments about the rooms. Please be informed that your observations have been forwarded to the managers responsible for the mentioned areas, so we can pursue constant improvements. Our focus is always on the well-being, comfort, and safety of our guests.We look forward to having the opportunity to welcome you again soon for an even more pleasant experience.Sincerely,Niki - ConciergeIL Campanario Villaggio Resort

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• User:AndreaF_11

  Trip type: Couples

  Great place, comfortable suite

  07 Jul 2024

  Il Campanario Villagio Resort is a great place to stay. Location is great: beach is just five blocks from the back of the hotel.One can walk there. On the beach you will find hotel´s staff who will provide all you need (parasol, lounge chair) and will provide anything you like to drink. Seaside is wonderful and you have many meters to walk. At the hotel there is an outside swimming pool and a big heated pool. The second day of our stay was not so warm outside so we could swim at the heated pool. There is also a big gym with many walking machines and bycicles. Some of them, unluckily, were out of order all the days we were there.We took the hotel transfer from the airport.Check-in was smooth and the room was quite comfortable and, if you like, you could buy something to eat nearby the hotel and use the microwave at the room. Though we did not use it, it is a great option. There are many places where one can buy food and there is also a street with some restaurants within walking distance. No beauty ammenities: only those wall soaps and shampoos, as is now used. I long for the other kind of ammenities. Our only complaint was with the housekeeping: we returned after noon and the room had not been cleaned. It is true that once we asked for it, it was done as soon as possible but I think that this should have be done early in the morning. We have left the notice to ask for it.Breakfast is delicious in a great light room . Many healthy choices, many sweets also if you prefer.It was our first time there but they allowed us a late check out: that was very kind of them. Claudine Castro, Guest Services / Front Office at Il Campanario, responded to this review Dear Ms. Andrea,We are delighted to hear that you had a pleasant stay at IL Campanario Villaggio Resort and enjoyed our prime location, heated pool, gym facilities, and the convenience of our transfer service. It's gratifying to know that the beach service met your needs and that your check-in experience was smooth. We are committed to ensuring our guests' satisfaction.Thank you for your feedback regarding the gym. Please note that we perform regular maintenance on our equipment to ensure your safety and comfort during use.We're glad you enjoyed our delicious and varied breakfast buffet. Your feedback on beauty amenities will be considered for future improvements.Thank you for sharing your experience with us, and we look forward to welcoming you back soon for more enjoyable moments.Best regards,Niki – Concierge IL Campanario

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