


67+ photos
Kuala Lumpur is Malaysia's principal international arrival gateway and a central hub for bus, train or taxi travel. This newly renovated, award-winning hotel enjoys a superb location in the heart of the city and nestles amidst lush gardens. It is just 5 minutes from the business and shopping districts and 45 minutes from the international airport.

11 Jalan Sultan Ismail
Check-in from 2:00 PM · Check-out by 12:00 PM

11 Jalan Sultan Ismail
Check-in from 2:00 PM · Check-out by 12:00 PM
Excellent
9609 reviewsUser: northwesttravell2016
Trip type: Couples
Great, old school, luxury property
An old school luxury property that, whilst old, is immaculately kept. The club lounge team have looked after us very well. For club room and suite guests, the daily afternoon tea (3pm to 5pm) and cocktail hour (5pm to 7pm) have nice food and drinks, all served quickly and with a smile. You can have breakfast in the lounge (part buffet and part a la carte) but we choose to eat in the main hotel bre… An old school luxury property that, whilst old, is immaculately kept. The club lounge team have looked after us very well. For club room and suite guests, the daily afternoon tea (3pm to 5pm) and cocktail hour (5pm to 7pm) have nice food and drinks, all served…
User: Wanderer33183018613
Trip type: Family
Excellent staffs
Zaza is friendly and kind and good service and smiling face. Christine is friendly and very helpful and smiling face and helpful.Zaza is friendly and kind and good service and smiling face. Christine is friendly and very helpful and smiling face and helpful.
User: Passenger29136047725
Trip type: Friends getaway
Wonderful
I love the ambience, facility and hospitality. Mr Shah, the front office supervisor is very polite and helpful. Shangri-La Kuala Lumpur, Owner at Shangri-La Kuala Lumpur, responded to this review Dear Passenger29136047725,Thank you for taking the time to share your kind feedback following your recent stay at Shangri-La Kuala Lumpur. We are delighted to know you enjoyed the ambience, facilitie… I love the ambience, facility and hospitality. Mr Shah, the front office supervisor is very polite and helpful. Shangri-La Kuala Lumpur, Owner at Shangri-La Kuala Lumpur, responded to this review Dear Passenger29136047725,Thank you for taking the time to…
User: Olivia P
Trip type: Family
Stay at Shangri-La
Warm welcome from lobby staff name - Shermin Ng when check in at hotel Shangrila. I will visit and stay again next time Shangri-La Kuala Lumpur, Owner at Shangri-La Kuala Lumpur, responded to this review Dear Olivia P,Thank you for taking the time to share your kind feedback following your recent stay at Shangri-La Kuala Lumpur. We are delighted to know you enjoyed the warm welcome and hospit… Warm welcome from lobby staff name - Shermin Ng when check in at hotel Shangrila. I will visit and stay again next time Shangri-La Kuala Lumpur, Owner at Shangri-La Kuala Lumpur, responded to this review Dear Olivia P,Thank you for taking the time to shar…
User: Nomad28694818977
Trip type: Business
Had a blast staying and dining at the restaurant
My stay was fantastic. I stayed in room 2321. All the staffs were amazing. I managed to dine in at the restaurant @ ,level 1 . The staffs - sharizal, feez, hana, bakhtiar & mandy were all so friendly and helpful. Thanks! Shangri-La Kuala Lumpur, Owner at Shangri-La Kuala Lumpur, responded to this review Dear Nomad28694818977,Thank you for taking the time to share your kind feedback follow… My stay was fantastic. I stayed in room 2321. All the staffs were amazing. I managed to dine in at the restaurant @ ,level 1 . The staffs - sharizal, feez, hana, bakhtiar & mandy were all so friendly and helpful. Thanks! Shangri-La Kuala Lumpur, Owner a…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy