Sri Enstek Hotel

Recent Reviews: 218

• User:Tourist531920

  Trip type: Friends getaway

  Poor hotel - great experience & area for local cuisine

  29 Oct 2025

  Hotel very basic , communal fridge & water in hall near lift , occasional hot water depending on your room & time of day , great location if you want to experience local cuisine- all the nearby restaurants within 150 meters had great food

• User:BJandAli

  Trip type: Solo travel

  Don’t waste your money on this 1star hotel

  27 Oct 2025

  Totally regret staying here. The room was not as depicted online. It was small, noisy, dirty, ilequiped, junk yard outlook, poor wifi(didn’t work), and the staff…. Well they just don’t want you there. They were rude and if no help with any question or issue. Only positive was that the bed was new and comfortable.

• User:MalAustralia1

  Trip type: Solo travel

  Not clean!

  08 Nov 2024

  The room was ok size wise, the bathroom was very dirty, scum on the walls and mould on the tiles and bathroom door. The towels were threadbare. The room was not serviced in the 4 nights I was there, underneath the bed hadn’t been swept for some considerable time. For a 2 star hotel I did expect a better level of service and cleanliness. I had to put a 50rm deposit on the room key and unfortunately I mislaid the receipt and even though they had a carbon copy of the receipt they would not give me my deposit back.

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• User:m01857

  Trip type: Family

  Stinky Filthy and Unhygienic

  27 Sept 2022

  Booked for 2 rooms. 1 single room and 1 family room. Checked in after 4pm. I got single room and once I enter to the room, the room was stinky. Not expecting much as it is a budget hotel. After unpacking I went to the family. It was stinky too but bit spacious. Around 7pm went to the room to have a bit of rest before going out for dinner. Pull the duvet and for my surprise there was a stain and found kind of fresh mucus. It’s seem the duvet cover wasn’t change from previous guest. Rang the reception to change the duvet unfortunately due to housekeeping staff already gone, she can only bring a fresh cover. When she arrived I shown her about the stains. She asked me to used a fresh duvet cover to cover the dirty duvet. I refused to touch and she removed the cover and asked me to covered the duvet myself. Well when she removed I can see the stain and disgusting. Have to to the fresh cover by myself. Try to rest before out for dinner unfortunately I’m restless. I have a sleepless night. Next morning when I’m using the bathroom I noticed the bathroom is filthy and disgusting. The toilet bowl worse than public toilets. Stain on the bathroom walls. No toilet papers at all. The sink is filthy. After get ready I went to reception to complain about it. Also complained to the manager by showing the picture. The manager wasn’t handle very well. Really disappointed and reported to the agent after checkout. The agent have requested for the refund and the hotel refused to refund. They still charging me for a disgusting room that I had. Please please avoid these hotel

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• User:JamesP642

  Trip type:

  Worst stay experience I ever encountered

  28 Jan 2020

  This place should never be named a hotel, it is awful. I made reservation at the hotel before midnight and i pointed out i arrive 5 am. My stay was short. When i arrived, i contacted the hotel with whatsapp, they took forever to respond. I asked if they have an airport transpiration, they told me yes but they will charge me 22 Ringet and the shuttle come to airport every hour. I mentioned i like to use it however the hotel staff on whatsapp told me, i can't go on the next shuttle, i must wait 2 hours even if there is space on the shuttle to confirm my reservation. I took a grab (cost me 50 ringet). When i arrived to hotel, there were 2 ladies in front desk i explained that i have reservation, they told me sorry you can't check in we close it at 4 am, but we can charge you for new room. I got furious what the hell that mean i am here for 5 hours at most and i leave before check out time. When i got angry they told me okay we will check u in. They give ma key. I went to the elevator, went inside and clicked on the button but it didn't work, one of the staff was a nice girl and i like to point out she was the only nice staff i met in that hotel the rest were awful. she came in and tried to help me get up and apologized for the elevator. I went to the 1st floor (there is only 1 floor), i got into the room. the room was awful, dirty, sheets are yellow, worse part was the broken A/C. i went down and pointed the issue out, the nice girl came with me up and tried to fix it but it is all worn off. she got another key for another room that was also broken, then a 3rd room that had cockroaches inside. Then another room that she hardly was able to open, the place was awful but i got tired. I went down and paid for transportation with the rude staff and asked for shuttle at 11 and wake up call at 10. Thanks god i had my alarms on, they never called me. Went down to find out 2 new staff, i asked for check out and where the driver. They checked the sheet to find my name there then called driver to tell me sorry drive is not available he will be here at 12. Care to wait. One of the staff ignored me and went outside to smoke. Off course i couldn't wait, i ran out and took grab to pay more than 50 ringet back to airport. This hotel is so awful. You better off anywhere else, i also like to point out, it is not close to airport as they claim. 25 minuet drive is the distance between KLIA 1 and this place in an empty highway

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