Sun Inns Hotel @ Koi

Recent Reviews: 3575

• User:SuzyQu15

  Trip type: Friends getaway

  Excellent Boutique Hotel in the Heart of Old Montreal!

  03 Feb 2026

  Hotel Nelligan is a small hotel in the heart of Old Montreal, very close to Notre Dame Cathedral. The staff is excellent from the restaurant staff to the concierge and front desk. The room was a very nice size, with comfortable bedding and heated bathroom floor, which was nice to have in December. The shower was fantastic, easy to use and quite large. We had dinner in the in house steakhouse and breakfast in their other restaurant. We did not include the breakfast package for $28 Canadian dollars which we should have. The hotel was nicely decorated for Christmas, with several large trees in the public spaces. Highly recommended! Daniela Martínez, Guest Services / Front Office at Hotel Nelligan, responded to this review Dear Suzy,Thank you very much for your wonderful review! We’re delighted to hear you enjoyed your experience. We truly appreciate your recommendation.We are looking forward to welcoming you back soon.Warmest regards,

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• User:George P

  Trip type: Family

  Amazing Trip. Top Notch Experience

  02 Jan 2026

  Food, atmosphere and vibe were top notch. The staff were awesome, especially Bilal. He went above and beyond, as always Daniela Martínez, Guest Services / Front Office at Hotel Nelligan, responded to this review Dear George,Thank you for your kind feedback! We’re delighted you enjoyed your experience. Bilal will be happy to hear your mention—we truly appreciate you taking the time to share your experience.We are looking forward to welcoming you back soon.Warmest regards,

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• User:Michael W

  Trip type: Couples

  Great hotel and experience

  01 Jan 2026

  A great experience, and beautiful hotel, staff and valet service! Especially Jacques (valet). Hotel room was nice, clean, and a great view of the Main Street. We had champagne and chocolate gifted to us. We’ll be going back for sure after May when their renovations are complete. Daniela Martínez, Guest Services / Front Office at Hotel Nelligan, responded to this review Dear Michael,Thank you very much for your kind review. We’re glad you enjoyed your time with us, and your special mention of Jacques will certainly be shared. We look forward to welcoming you back once the renovations are complete.Warmest regards,

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• User:linzq

  Trip type: Family

  Christmas vacation in Montreal

  26 Dec 2025

  Wonderful hotel, wonderful staff and wonderful place for a Christmas vacation!!! Jonathan Hug is the concierge and he helped us get reservations and make plans. He recommended Kwizinn for us and the food was amazing- order the whole fish and visit the Christmas bar underneath. The front desk helped us with special needs for our son with ARFID and the staff went above and beyond working the whole holiday weekend. We will be back!!! The Gates’ family Amaury Caziot, Guest Services / Front Office at Hotel Nelligan, responded to this review Dear Mr. and Mrs. Gates,Thank you for sharing such a wonderful review following your family stay with us. We are delighted to know that you enjoyed your Christmas vacation and that our team, especially our Concierge Jonathan Hug, helped make your time in Montréal so memorable. We are particularly grateful for your kind words regarding the attention shown to your son’s needs, which truly reflects our commitment to personalized service. We sincerely hope to have the pleasure of welcoming the Gates family back again.Sincerely,Amaury CaziotFront Desk Supervisor

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• User:coleen s

  Trip type: Friends getaway

  everything was taken care of in a smoth and tmely matter regarding check in and check out

  04 Dec 2025

  Our check in process went very smoothly due to 3 very nice gentlemen , Bilal, Masta, and Anis, we had unfortunate issues checking in and out, but with their help everything was taken care and went smoothly. Daniela Martínez, Guest Services / Front Office at Hotel Nelligan, responded to this review Dear Coleen,Thank you so much for sharing your experience and for recognizing Bilal, Masta, and Anis! We’re glad to hear that, despite the initial issues during check-in and check-out, our team was able to assist and ensure everything went smoothly in the end.We truly appreciate your feedback and hope to welcome you back for an even more seamless stay next time.Warm regards,

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