Sun Inns Hotel Kepong

Recent Reviews: 7

• User:SanJK89

  Trip type: Friends getaway

  Comfortable stay

  18 Mar 2020

  Nice and clean budget hotel..room was clean and comfortable to stay.. Bathroom was clean.. Shower was hot.. Overall it was good stay. Staffs were friendly too. Parking and restaurants and 7eleven all right beside the hotel.

• User:safrina_evelyn

  Trip type: Business

  Terrible stay..

  15 Jan 2015

  I stayed here for one night from 8th Jan 2015 until 9th Jan 2015.It was a terrible stay. The hotel is very smelly. They allow people to smoke in the room and at the corridor. The worst part is that the smoking bin is just in front of my room. So when people smoke at the corridor, I will feel suffocated in the room with the cigarette smoke coming in from under the door space. The wall is very thin and this makes it very noisy. I can hear people talking, people knocking, people walking. Every sound is audible!!The toilet cleanliness is acceptable. But the towels are pathetic. We don't use the towel to wipe our body, but to wipe our feet when we come out from the toilet. And this is because the toilet's rug is too dirty that when we wipe our feet with it, it feels sandy and makes our feet more dirty instead of making it cleaner. I will not recommend this hotel to anyone. I saw some newer hotel surrounding the area. Scout around and get a better hotel. All the best! SunInnsHotel, Manager at Sun Inns Hotel Kepong, responded to this review Thank you for your comment. Management is very regretful knowing what our valued Guest had experience. Although hotel do not encourage guest to smoke in the hotel area, however due to fire safety precaution, facilities such as smoking bin and astray had to be provided. Upon receiving your comment, hotel has immediately follow up with the action: 1. Security and house keeping to clean the dustbin frequently to maintain the cleanliness and make sure no cigarette on top of the dustbin. Hotel has check which rooms has smoking bin nearby, and to relocate it.2. Hotel do audit the room amenities (including towel) to maintain the quality of towel. However we would hope to require more specific details according to “pathetic”, do you referring to cleanliness, softness,or absorbency? 3. For the toilet rug will arrange house keeping to send all toilet rug to laundry and wash based on room rotation. Very sorry for the inconvenience caused during your stay. We sincerely hope Mr./Mrs. Safrina will come back and we shall provide a better service to you.Thank you very much and appreciated for the complaints you have made and help us to improve better.

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• User:antonywalto

  Trip type: Solo travel

  Pay less and adore

  01 Dec 2014

  Worth for the money you pay. No restaurant but what for? You find plenty of restaurant surrounding this hotel of your choice. Room seems to be small but you find everything needed for your stay. Staff friendly and quite.

• User:LaiMS54

  Trip type: Couples

  A little hotel not pricey but affordable even for backpackers just outside Kuala Lumpur.

  09 Feb 2014

  I booked 2 nights for this hotel and I found out that the prices are reasonable about RM 70 without window and RM 70 with window. Though the room is small but spacious enough for us of Asian standard but for backpackers a very good choice than those budget hotels in Kuala Lumpur city. It is situated near a train station(Kepong station) and from there,one can cheaply get to Putra,Bank Negara,K.L, K.L Sentral(interchange for monorail to Bukit Bintang) and Nilai(interchange for trains to LCCT & KLIA airports). From hotel,it´s easy and cheap to get a taxi to Kepong or Kepong Sentral if one prefer to travel by train further south to Singaåpore or north towards Penang,Langkawi and Thailand. But from LCCT & KLIA,get a taxi from the service counter at arrival,be prepared to show a map,telno or address to the driver because many taxi-driver don`t have GPS. The bathroom is okay,clean with tioletries & the room okay with good tv channels. There are plenty of restaurants & good eateries around with great food and the cheapest area in Kuala Lumpur.

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• User:jedimaster10248

  Trip type: Family

  You Get What You Pay For

  23 Jan 2014

  Stayed for a night at this hotel to attend a wedding the next day. The rooms are exactly what you expect for a hotel of this type. Rooms are small as expected. however as the room was being paid for by someone else I can't complain. The room doors uses keys so if you stayed at non-budget hotels you'll have to remember to lock the door before you leave the room. Most of the problems I found with the rooms are with the bathroom. First the shower to too close to the toilet (but this is common in Malaysia), and second housekeeping forgot to refill the shampoo dispenser.

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