Sunway Lagoon Hotel

Name: Sunway Lagoon Hotel
Address: Jalan PJS11/15, Off Persiaran Lagoon, Kuala Lumpur, malaysia
Telephone: 0204 505 9777
Rating: 4.1

kuala lumpur, malaysia

About Sunway Lagoon Hotel

location

This hotel is located in Petaling Jaya.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can relax and enjoy the sun loungers and parasols provided. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including skiing, a gym, bowling, aerobics, a spa, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Sunway Lagoon Hotel

Facilities (9)

Air conditioning24-hour receptionShopsConference RoomRoom ServiceElevator/ LiftParkingSmoking roomsWifi

General Services (2)

Luggage storageMultilingual Staff

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastCafeRestaurant

Room Facilities (4)

FridgeSafeTVRoom service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolEventsWater Park

Location

Outskirt Hotels, Kuala Lumpur, Malaysia

Jalan PJS11/15, Off Persiaran Lagoon

Check-in from 3:00 PM · Check-out by 12:00 PM

Outskirt Hotels, Kuala Lumpur, Malaysia

Jalan PJS11/15, Off Persiaran Lagoon

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

2837 reviews

Value
Rooms
Cleanliness
Service

Excellent1316
Very Good850
Average402
Poor139
Terrible130

Recent Reviews: 2837

User: SAW K
Trip type: Solo travel
Sunway pyramid Hotel
i solo travelling, reception asyuwini and Danial was a wonderful host friendly helpful and easy to communicate. Everything was smooth and pleasant highly recommended, Thanks for danial for help me Shanta Vijay, Guest Services / Front Office at Sunway Pyramid Hotel, responded to this review Dear 526sawk,Thank you very much for sharing your wonderful feedback with us!We are delighted to hear th… i solo travelling, reception asyuwini and Danial was a wonderful host friendly helpful and easy to communicate. Everything was smooth and pleasant highly recommended, Thanks for danial for help me Shanta Vijay, Guest Services / Front Office at Sunway Pyrami…
User: Travel20423950648
Trip type: Family
Like it
Good services and everything is good! Shanta Vijay, Guest Services / Front Office at Sunway Pyramid Hotel, responded to this review Dear Travel20423950648,Thank you very much for your kind feedback!We are delighted to hear that you enjoyed your stay and were pleased with the service provided by our team. Your positive comments are greatly appreciated and encourage us to continue delivering ex… Good services and everything is good! Shanta Vijay, Guest Services / Front Office at Sunway Pyramid Hotel, responded to this review Dear Travel20423950648,Thank you very much for your kind feedback!We are delighted to hear that you enjoyed your stay and w…
User: serenehor
Trip type: Family
A Service Recovery Promise Honoured Even After 3 Years!
Our recent stay at Sunway Pyramid Hotel was particularly meaningful because of the exceptional service recovery provided by the hotel.Three years ago, we had a stay that unfortunately did not go as pleasantly as we had hoped. However, the hotel took steps to address the situation and offered us a service recovery. What truly impressed us was that three years later, they still honoured their commit… Our recent stay at Sunway Pyramid Hotel was particularly meaningful because of the exceptional service recovery provided by the hotel.Three years ago, we had a stay that unfortunately did not go as pleasantly as we had hoped. However, the hotel took steps to a…
User: Azoz4321
Trip type: Family
Good experience
Prasanth and Danial was a worderful host friendly helpful and easy to communicate .with Everything was smooth and pleasant highly recommended! Shanta Vijay, Guest Services / Front Office at Sunway Pyramid Hotel, responded to this review Dear Azoz4321,Thank you very much for sharing your wonderful feedback with us!We are delighted to hear that you had a smooth and pleasant experience during yo… Prasanth and Danial was a worderful host friendly helpful and easy to communicate .with Everything was smooth and pleasant highly recommended! Shanta Vijay, Guest Services / Front Office at Sunway Pyramid Hotel, responded to this review Dear Azoz4321,Than…
User: Majed A
Trip type: Family
A++
If you're traveling with kids, this is the place to stay. Our room was clean and lovely, but the incredible hospitality really set it apart—especially from Mr. Edmar and Mr. Prashant. They truly made our visit wonderful! Shanta Vijay, Guest Services / Front Office at Sunway Pyramid Hotel, responded to this review Dear majedaR4810HF,Thank you very much for your wonderful A++ review!We are deli… If you're traveling with kids, this is the place to stay. Our room was clean and lovely, but the incredible hospitality really set it apart—especially from Mr. Edmar and Mr. Prashant. They truly made our visit wonderful! Shanta Vijay, Guest Services / Front…

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