The Face Suites

29+ photos

The Face Suites

Name: The Face Suites
Address: Lobby 1,1020 Jalan Sultan Ismail, Kuala Lumpur, malaysia
Telephone: 0204 505 9777
Rating: 4.3

kuala lumpur, malaysia

About The Face Suites

location

This hotel warmly welcomes guests in Kuala Lumpur.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs.

rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a dishwasher is also provided as standard. Further amenities include a washing machine, an ironing set and a trouser press. A telephone, a TV and WiFi are provided as well. A turndown service offers guests additional comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and hydrotherapy treatments. A dance club and a nightclub are also options for entertainment.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day.

Amenities at The Face Suites

Facilities (16)

Air conditioning24-hour receptionCurrency ExchangeNightclubConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Common Area (2)

Outdoor FurnitureSun Deck

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Packaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (9)

ShowerHairdryerFridgeTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Security Guard

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolSauna

Transfers (2)

Airport TransfersShuttle Service

Location

Sepang, Kuala Lumpur, Malaysia

Lobby 1,1020 Jalan Sultan Ismail

Check-in from 3:00 PM · Check-out by 12:00 PM

Sepang, Kuala Lumpur, Malaysia

Lobby 1,1020 Jalan Sultan Ismail

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

1240 reviews

Value
Rooms
Cleanliness
Service

Excellent715
Very Good316
Average101
Poor44
Terrible64

Recent Reviews: 1240

User: Suffianidris
Trip type: Business
Excellent Stay at The Face Suites During MAH Towerrunning Championship 2026
I recently stayed at The Face Suites during the MAH Towerrunning Championship 2026, and overall, it was a great experience.One of the main reasons I enjoyed staying here was the location. It was very convenient as the event venue was nearby, making it easy to travel back and forth without having to worry about traffic or long commuting times.The room was spacious, comfortable, and clean. Everythin… I recently stayed at The Face Suites during the MAH Towerrunning Championship 2026, and overall, it was a great experience.One of the main reasons I enjoyed staying here was the location. It was very convenient as the event venue was nearby, making it easy to…
User: Cass D
Trip type: Family
Nice stay however needs improvements
Beautiful location right in the hard of KL. First impressions were good however on arrival the reception staff were rude and not helpful. Once we finally got to our room, the room was lovely. Neat and tidy with everything needed for our 4 night stay. The beds were super comfortable along with the couch. Large fridge and freezer to stock everything we needed along with a large kitchen. The down sid… Beautiful location right in the hard of KL. First impressions were good however on arrival the reception staff were rude and not helpful. Once we finally got to our room, the room was lovely. Neat and tidy with everything needed for our 4 night stay. The beds…
User: Shive81
Trip type: Business
Comfortable stay
Stayed here for 5D4N with my colleagues.Pros: The apartment is spacious and well equipped. The place is clean and bottled water was topped up daily. The staffs really work hard making sure the stay is comfortable for their guests. There was a day we came back mid day and they were actually changing the ceiling light bulb for us in the bathroom as they saw it was dimmer than usual (we didn’t notice… Stayed here for 5D4N with my colleagues.Pros: The apartment is spacious and well equipped. The place is clean and bottled water was topped up daily. The staffs really work hard making sure the stay is comfortable for their guests. There was a day we came back…
User: Flyer53828266274
Trip type: Family
One of the most impressive stays we've ever had!
From the moment we walked in, we were blown away. The apartment was enormous—spacious, spotlessly clean, and designed in a way that made the most of the incredible views. We honestly didn't expect such a high level of comfort and quality.We stayed on the 25th floor, and even from there, the panorama of Kuala Lumpur was stunning. But the real showstopper was on the 51st floor: an absolutely breatht… From the moment we walked in, we were blown away. The apartment was enormous—spacious, spotlessly clean, and designed in a way that made the most of the incredible views. We honestly didn't expect such a high level of comfort and quality.We stayed on the 25th…
User: faith1hope2love
Trip type: Couples
Opulent hotel despite the crowd
Besides crowded, it’s crowded… the lobby, elevator, swimming pool and the front gate were ALWAYS packed with tours and different types of visitors during my entire stay at The Face Suites — everything took time! When checking in/ out, waiting for the elevator, waiting for my Grabs, approaching the receptionist, it just kept me waiting. In other words, it’s full of vitality and vibrance. Situated i… Besides crowded, it’s crowded… the lobby, elevator, swimming pool and the front gate were ALWAYS packed with tours and different types of visitors during my entire stay at The Face Suites — everything took time! When checking in/ out, waiting for the elevator,…

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