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Vivatel

locationKuala Lumpur, Kuala Lumpur

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About  VivatelAbout Vivatel

Location

This hotel welcomes guests in Kuala Lumpur.

Facility

The hotel has a lift and features 302 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and massage treatments.

Meals

A restaurant, a café and a bar are available to guests. A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Vivatel Amenities at Vivatel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Children's Pool

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      Gym

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

88 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

73

Very Good

127

Average

76

Poor

20

Terrible

20

Recent Reviews: 316

  • User:Sebastian H

    Trip type: Family

    Not good.

    rating28 Jul 2024

    Dear other potential Guests,Based on our experience we highly recommend not to book a stay in this Hotel. Here are the reasons that you can decide on your own on this decison:- Pool and Gym area are currently under construction. Not really visible on the booking pages, only in the Fine-printed additional T&Cs. They are still promoting the Hotel with these Equipment features on pictures and in the Headline items. Very intransparent. Also during the check-in we haven not been informed about that.- We booked a Junior suite which was totally not welcoming, dated and very loud due to the highway in front of the Hotel- Breakfast mid Standard in an Environment with cantine characteristicUnder this condition the price was out of any proportion comparing to the standard we experienced during the weeks before travelling across the beautyful Malaysia.Our lucky point we only booked for quick stop-over night with late arrival at midnight.GreetingsSebastian
  • User:WongHY17

    Trip type: Solo travel

    Old and dated

    rating24 Dec 2023

    I didn't stay at this hotel but attended an event at the Ballroom followed by lunch at Retro Cafe. Bear in mind this hotel is not located in central KL, thus amenities and entertainment outlets are limited.Ballroom was old, and needed some rejuvenation.I have mixed feelings regarding the Retro Cafe. Food was adequate, but the management could have put in more effort into the restaurant.There was no one handling the noodle station, so guests would have to prepare the noodles and condiments by themselves.Mutton masala was nicely spiced, but the mutton was so thin that it resembled minced meat.
  • User:iquB

    Trip type: Friends getaway

    Basic, affordable and nice

    rating28 Jul 2023

    Stay for one night here for work in UKM. Easy and near to UKM.Room is nice, have all basic amnities. Breakfirst simple yet fullfilling.Swimming pool was great too. Thanks to Restu who accommodated check in smoothly and attended hot water issue in room immidiately. I'll be back.
  • User:Curious52344432235

    Trip type: Business

    Reception bad review

    rating14 Apr 2023

    The reception seems like snail, two person at one counter, one person is helping to settle check in and other one standing there watching show. Just check in waited for 30 minutes, this makes the first encounter was bad
  • User:lamymoi

    Trip type: Couples

    Good Stay

    rating04 Apr 2023

    The best stay ever..Thank you to all Vivatel Staff for the good and best hospitality during my stay especially Ms Lin from reservation team that help me a lot.I accidentally booking wrong date and can't be change but with her help and effort i can amended my check in date without any penalty charges. The staff at front desk counter also friendly and helpful, tq to Chitra for helping me during check in process. Things need to improve only the cleanliness and housekeeping staff attitude.When i request to change my bedsheet that got blood stain and clean the dead cockroaches the maid only take that insects ang go without any sorry.The food for breakfast no taste and some of that too salty. Keep it Vivatel 👍👍👍

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