Impiana Hotel Senai

Name: Impiana Hotel Senai
Address: Jalan lmpian Senai Utama 2, Malacca Johor and South, malaysia
Telephone: +44-204-505-9777
Rating: 4.1

Johor, Malacca Johor and South, Malaysia

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About Impiana Hotel Senai

location

This hotel welcomes guests in Senai.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Children can enjoy the playground. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym and a spa.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Impiana Hotel Senai

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Common Area
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  Sun Deck
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Protective equipment for employees
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Closet
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  Fireplace
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Gym
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  Golf
Transfers
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  Airport Transfers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

294

Very Good

235

Average

Poor

Terrible

Recent Reviews: 664

User:Chris C
Trip type:
all good !!!
13 Jun 2026
crew are very friendly & helpful . location wise is quite easy access. the promotion of the room is quite a good deal. pool is big enough for lap swim & the water is clean provide drinking water & alcohol swipe is value added in the gym room
User:Stefan P
Trip type: Business
Exceptional service
27 May 2026
I had a wonderful stay at Impiana Hotel Senai. The facilities were excellent, and the staff were incredibly professional, welcoming, and attentive throughout my time there.What really impressed me, however, was their service after I checked out. I realized I had left a pair of high-value glasses in my room, and the team—specifically Jessic—was outstanding. They quickly located my item and went above and beyond to arrange a secure international courier delivery back to me in Bulgaria.It is rare to find such honesty and dedication to guest care. Thank you to the whole team for your professionalism; I highly recommend this hotel for both your stay and the peace of mind that comes with their exceptional service!
User:916aysham
Trip type:
just Okay
27 May 2026
Stayed one night at Impiana. The room felt dated and had a few maintenance/hygiene issues including stains, ants, and a squeaky sliding toilet door. Since it was only for one night, I didn’t request a room change. On the positive side, the bed was comfortable and the service throughout the stay was very good.The Saturday BBQ dinner was disappointing and did not meet expectations. There was no BBQ seafood selection, only some meats. The BBQ fish was served cold, dipping sauces were very limited with no cili padi or sambal provided, and even basic chilli sauce only arrived after about 45 minutes. The ice cream was rock hard and could not even be scooped. In contrast, breakfast was excellent, which made the dinner experience even more underwhelming. The dinner standard should match the quality of breakfast.I also appreciated the honesty and efficiency of the staff. After checkout, the duty manager contacted me promptly to inform me that I had left some items behind and kindly assisted in handing them over to a Grab driver for delivery back to me. That level of service was commendable.The kids club also needs improvement. It was messy and there didn’t seem to be anyone supervising the area. We were informed that socks were required, yet there were children and adults inside without socks. There was also nobody organising or managing kids’ activities.Overall, the service staff were great, but the hotel would benefit from better room upkeep, stronger dinner quality control, and improved supervision at the kids club.
User:Eliz S
Trip type: Business
Its just another stay
10 May 2026
Not impressive and at the same time not disappointed. I dont quite understand why the door keeper decided to welcomed us with the side door? the whole experience was just alright. The mineral water in the room were too small / little. But luckily they managed to give more bottles upon request to the House Keeping. The parking outdoor tent to have illegal parking / park at the side caused the image of the hotel not so great.
User:johanwati W
Trip type:
Definitely will come back!!
03 May 2026
Friendly staff and food was excellent. I chose this location as it was near to Johor Premium Outlet and they have free shuttle service to JPO.