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Homemalaysia

New York

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New York

locationJohor, Malacca Johor and South

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About  New YorkAbout New York

Location

The property is conveniently and strategically located in a commercial district in Johor Bahru. Malaysia. It is placed within walking distance to shopping complexes, food centres, entertainment outlets and other commercial premises. The hotel is only 10 minutes' drive to Johor Bahru-Singapore Causeway, 20 minutes' drive to the North-South Highway and 30 minutes' drive to Senai International Airport.

Facility

413 rooms, including 4 junior suites, 240 single rooms and 168 double rooms, are located on 25 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Other services include a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. A dance club and a nightclub are also options for entertainment.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at New York Amenities at New York

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Swimming Pool

LocationLocation

Map preview

Around this property:

City Centre

2 km

Beach

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

24

Very Good

100

Average

117

Poor

48

Terrible

34

Recent Reviews: 323

  • User:wondergal21

    Trip type: Family

    So so

    rating23 Apr 2026

    The gentleman on night shift was very friendly and accommodating. The hotel and room are spacious; although the property is a bit dated and has a slight musty smell, I still found the room clean. Breakfast is decent for the pri
  • User:xlne

    Trip type: Couples

    Never Mend That Fence!

    rating17 Apr 2026

    My gf and me stayed here during our JB trip recently. Our room is spacious with ample furniture but some amenities are not up to par. The fridge was missing its temperature knob so we couldn’t use it at first. The ‘bidet’ was reduced to just a hose, with low water pressure to boot, and the bathtub shower with a sloping base at it’s entry was inconvenient to climb into. On the positive side, the shower had good water pressure, the room had a master control system that was sort of nifty and the smart TV had Netflix as well as Youtube installed. In addition, our window views were pretty nice and the room was quiet, something I appreciate a lot during my travels.The concierge and staff were polite and helpful to our needs, which saves this review from being a 3-star. Our request to fix the fridge temperature knob was attended to rather late that first day, but at least we were able to use the fridge after that since my gf tends to buy a lot of fruits. The price was reasonable and the location wasn’t not too bad. Walking to KSL mall by the main road would have you walking around the whole neighbourhood. However, on the second day, we discovered a hole in the fence at the hotel’s parking area that allowed us to reach the back alleyways and a shortcut to the mall. Seeing as the mall is a popular attraction for tourists, the hotel should have a proper exit to it or at least inform its guests of this shortcut without us having to discover it ourselves.
  • User:hashithk

    Trip type: Family

    Not a bad stay

    rating30 Jun 2025

    The room felt a bit stuffy, and none of the windows could be opened. The property seems quite old, though they do appear to be trying their best to keep things in good condition. That said, the common areas like the lift lobbies and corridors had a musty, old smell.They do provide baby cots if needed, which is a plus. However, the room service was not great — during our stay, they never emptied the garbage bins in the room.We had breakfast at the property on two mornings. The spread was pretty much the same on both days, mostly featuring local Malay cuisine.The staff were average — nothing to complain about. There’s also a small convenience store located just beside the reception, which was handy.
  • User:carmen w

    Trip type: Family

    Serious Security Incident

    rating10 May 2025

    Serious safety issue at this hotel. During my stay, a man pretending to be housekeeping stood outside my room with towels and attempted to enter after taking my room key. I was shocked to later see him return to collect his phone — which had been charging at the reception. I reported the incident immediately, but the hotel failed to follow up all day and eventually rejected my request to change rooms. I was also told the man had loitered overnight in the lobby. The manager offered RM20 as compensation, which was offensive and unprofessional. Thankfully, booking platform helped resolve part of the issue. I felt completely unsafe and disappointed by how the hotel handled this serious situation.
  • User:Chow E

    Trip type: Family

    World Class Selfish Monster family staying at the room next to us

    rating25 Dec 2024

    Firstly check in was very manual and very slow, wasted almost half an hour of our precious time. Secondly we were given a room on the 19th floor, next to a monster selfish crazy family. The babies/children in the room directly next to us, had babies crying and screaming the whole time while also banging and storming the walls directly to our room!!! After the children have quiet down, the adults decided to switch on the TV so loudly that we can hear every single sound coming from them!!! This is really ridiculous as although this is not the hotel's fault, but they should at least build better sound quality walls, because we came here for a holiday, not to experience something that is WORLD CLASS MONSTER NIGHTMARE! Will NEVER come back again.

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