Renaissance Johor Bahru Hotel

Recent Reviews: 1687

• User:Sookuanfong

  Trip type: Couples

  Hidden gem of JB

  06 May 2026

  Still as good as beforeSuper well keep, proper and tidy hotelGood decision to return for a short breakImpressive car plate recognition system installed to speed up the enter/exit of car park. Well doneBTW, the breakfast still as impressive as before and we love the lamb rendang at the lounge. Super delicious. Well done chef....Hotel front desk Radin and team making the check-in /out process super efficient. Do keep up the good work will be back again Digital Marketing, Marketing at Renaissance Johor Bahru Hotel, responded to this review Thank you, Sookuanfong, for choosing to return to Renaissance Johor Bahru Hotel for your relaxing getaway. We are delighted to know you enjoyed another memorable stay with our well maintained facilities, seamless arrival experience, and impressive breakfast selection.Your compliments on the lamb rendang at the lounge, our parking system, and the warm hospitality from Radin and team truly mean a lot to us. We look forward to welcoming you back again for more exceptional stays in Johor Bahru.

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• User:reagen t

  Trip type: Family

  Above Johor’s Usual Standards

  18 Apr 2026

  Classic, luxurious lobby — the staycation mood hits the moment you step in. We do staycations across the region almost bi-weekly and frequent Johor, so expectations are usually quite calibrated. To be frank, many Johor hotels tend to lean more towards a serviced apartment feel, with limited hospitality touchpoints. This stay felt different. By Johor standards, this is on the more “luxurious” end.Bellhop was present on arrival and assisted promptly with luggage, which already set a stronger first impression than most. Check-in was smooth and efficient, no unnecessary waiting.Room was as expected. Clean, comfortable bedding, and generally well-maintained. It may not be overly flashy, but it delivers where it matters. Housekeeping standards were consistent throughout.Facilities are decent and sufficient for a short staycation. The pool area is pleasant, and the overall environment feels more put together compared to many nearby properties. Common areas are well-kept and don’t feel tired.Location is a strong plus. First time staying in this area, and it turned out to be a great find. Plenty of eateries within a short distance, from local food to cafes making it very convenient without needing to travel far.Service overall is consistent and functional. While not overly warm or personalised, it is efficient and reliable.For the price point, and relative to Johor’s general hotel standards, this is a solid choice for a short getaway. It delivers a proper hotel experience rather than the more common serviced apartment feel.Might make it our go to hotel in jb. Digital Marketing, Marketing at Renaissance Johor Bahru Hotel, responded to this review Thank you for choosing Renaissance Johor Bahru Hotel and for sharing such a thoughtful review.We are delighted to know your stay rose above expectations, from our grand lobby arrival to the seamless check in experience. Your kind words on our well maintained rooms, inviting pool, and convenient location truly reflect the experience we strive to create.At Renaissance, we believe every stay should feel like a refined escape, where comfort meets authentic hospitality. Your feedback inspires us to elevate even further, especially in delivering more personalised moments for our guests.We look forward to welcoming you back for another memorable Johor Bahru getaway; your new go-to destination awaits.

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• User:jeslynacsm

  Trip type: Solo travel

  Outstanding and thoughtful service

  06 Mar 2026

  Dear Renaissance Team,I would like to share my appreciation for the wonderful help I received from Imran during my recent check-in.What was originally meant to be just a day trip unexpectedly turned into an overnight stay, and I arrived at the hotel quite late at night without any of my travel essentials. As it was already close to midnight, it wasn’t really practical for me to go out to get what I needed.Imran was incredibly kind and thoughtful. He helped me with a charging cable and made sure I had what I needed to settle in comfortably. On top of that, he very generously offered his own personal set of facial cleanser and serums so that I would at least have something to use for the night. His kindness and willingness to help truly meant a lot to me.It is service like this that really builds Marriott Bonvoy loyalty. Small gestures like Imran’s make guests feel genuinely cared for, and I am very grateful for his generosity and professionalism.Please do extend my thanks to him. I hope he will be recognised for the wonderful hospitality he showed.Warm regards,Jeslyna Digital Marketing, Marketing at Renaissance Johor Bahru Hotel, responded to this review Dear Jeslyna,Thank you for sharing your kind feedback about your stay at Renaissance Johor Bahru Hotel.We are delighted to hear that Imran made your late-night arrival comfortable and memorable. His thoughtful gesture truly reflects the warm hospitality and genuine care we strive to deliver to every Marriott Bonvoy guest.Your appreciation means a lot to us, and we will be sure to recognize Imran for creating such a meaningful experience.We look forward to welcoming you back to Renaissance Johor Bahru soon.

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• User:Bluesphynx

  Trip type: Family

  Luxurious stay

  01 Mar 2026

  We booked two adjoining rooms and were most satisfied with the size and furnishings, each with two double beds with choice of pillows, armchairs and a work-desk. The bathrooms had quality fittings, Grohe, grip bars, good water pressure and toiletries (dental kits, comb, wall-mounte shampoo, conditioner, shower gel) that were meticulously replenished every day. Housekeeping was excellent, the only annoyance probably was that bottles of water were provided rather than a central source in the corridor where we were free to collect our own water from a dispenser (more sustainable).A pretty baby cot was provided on request, thank you!Staff were efficient, friendly and obliging at all times, especially door staff who helped with luggage and assisting with baby stroller.Excellent security in the hotel, lifts were never a problem and we felt welcomed and cared for throughout our stay. Digital Marketing, Marketing at Renaissance Johor Bahru Hotel, responded to this review Dear Bluesphynx,Thank you for choosing Renaissance Johor Bahru Hotel for your recent stay and for sharing such a detailed review.We are delighted to know you enjoyed the stay. It is wonderful to hear that our team made you feel welcomed and well cared for throughout your luxurious stay.We truly appreciate your feedback. Your insights help us enhance the Renaissance experience while embracing more eco-conscious practices.We look forward to welcoming you and your family back for another memorable stay in Johor Bahru.

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• User:SQKrisflyer

  Trip type: Family

  Excellent location, warm hospitality and exceptionally friendly and attentive staff

  28 Feb 2026

  My family and I (three people) stayed thrice at this 5-star hotel (September 2024, March and October 2025) and each time for two nights. How to get there & hotel location: Even though this hotel is very close to the Singapore-Johor Causeway, we drove to the hotel from Singapore via the Tuas Second Link due to the significantly lesser congestion at the immigration checkpoints on weekdays just after noon. We chose Renaissance Johor Bahru Hotel because firstly it is about 20 minutes’ drive each to Aeon Tebrau City Mall, Toppen Shopping Centre, Mid Valley Southkey Mall and Paradigm Mall as well as the fact it is the only Marriott Bonvoy hotel in Johor Bahru (before the new Sheraton Johor Bahru opened in November 2025) in which I can earn points and nights; secondly it has a famous Wan Li Chinese Restaurant in which we enjoyed dining; thirdly there are several cheap and reasonably priced eateries and restaurants at the surrounding Permas Jaya area. For the latest stay which was just before Mooncake Festival, Wan Li Restaurant was selling their renowned mooncakes in Johor Bahru at the hotel foyer. I parked my car for free (free parking for stay-in guests) at the hotel car park which has plenty of parking lots on several levels. There is a security guard on duty at the entry point of the car park. On our third stay, I was glad to see Renaissance Johor Bahru improved the car park entry and exit system using visual (camera) recognition of the car licence plate instead of past practice of the hotel receptionists validating the paper car park coupons for guests before exit.Hotel staff: As Renaissance Johor Bahru is a popular hotel, there was always a queue when we checked in (and checked out) on all three occasions; in all our check-ins, the busy receptionists – Kavilashani, Soleha, Thanshna, Imran, Helmsley – nonetheless efficiently welcomed and checked us in and explained concisely the check out, breakfast and other information (for example my Gold and Platinum Elite membership entitlements) in a warm and friendly manner. At the Executive Lounge (entry due to my Platinum Elite membership), our (and other guests) dining needs were well looked after by Khairunnisa (Nisa for short), Nash, Akmal, Christina just to name a few, especially the friendly and smiling Nisa who always conversed with my family and asking what else she could serve us with. The staff at the Café BLD restaurant for breakfast were also efficient in clearing the plates and re-setting the tables. Whenever we walked past any hotel staff be it along the corridor, at the swimming pool and at the reception area, they always greeted us and some even smiled. Hotel room: In our first stay, we stayed in a 38 square-meter non-smoking Deluxe Twin Bayview room on Level 10 with an added rollaway bed. Although the view from the Deluxe Twin Bayview room is nice, it nonetheless faces the Johor Bahru East Coast Parkway and the traffic noise particularly the horning caused us not to sleep well. Hence on our second and third stays, Renaissance Johor Bahru kindly put us in a much quieter 34 square-metre non-smoking Deluxe Twin Room on Level 15 which has two super single beds and a rollaway bed and which faces the swimming pool, the opposite hotel block, Pasir Gudang and partially Straits of Johor. On our first and second stays, the rollaway bed with the towels, toiletries and slippers were already set up were in place but not for our third stay which the hotel later apologized due to the exceptionally heavy guest arrivals and room reallocations that week. For the same reason, there was a handwritten welcome card on the table in our first two stays from the Front Desk Manager and Loyalty Manager thanking me for my loyalty as a Gold Elite member and Platinum Elite member respectively and I missed this “special touch” from the Loyalty Manager on the third stay. The Deluxe Twin Room comprises a carpeted bedroom and a tiled bathroom cum toilet. Besides the three beds, the bedroom has two sofa chairs, a round coffee table, a metal-leather armchair, a rectangular glass top working desk with a lamp, wall mounted LCD television with a long wooden console beneath, metal-legged wooden bench for luggage, a cupboard that houses a small refrigerator and tea and coffee bags and cups in the drawer as well as a kettle above the drawer, a wardrobe that houses a safe, iron, ironing board, several wooden hangers and slippers. There is no minbar. The restroom comprises large sink, enclosed shower area with rain-shower, hand-shower, Argus shampoo and shower gel and a WC. The bathroom and WC are not separated. On the sink is a rack containing dental kits, comb, vanity kits and shower caps. I liked the following about our hotel room in our second and third stay:(1) High floor quiet hotel room facing the swimming pool, the opposite block and with partial view of the Singapore-Johor Causeway in the distant(2) Comfortable beds that allow us to have a good night’s sleep(3) The room is very clean and well maintained (4) The availability on the Pillow Menu in which we could choose either the buckwheat pillow which provides excellent support for one’s head, neck and back and/or lavender pillow that calms one’s soul and relaxes the muscle. We tried out the lavender pillow and faint lavender odor did play a small part in our well rested sleep.(5) Ceiling air-con was strong(6) Complimentary internet for Marriott Bonvoy guests with a very fast internet speed (7) Eco-friendliness and sustainability practices, e.g. separation of renewables and general trash in the waste bin, change bedlinens only on third day, wash towels thrown on the floor etcMy only dislike is the water leaked from the bathroom shower hose – a result of the unavoidable wear and tear.Hotel amenities - Access to the hotel floors inside the elevator is through tapping your hotel room card. card access. In all our 3 stays, I swam in the main 20 meters long by 8 meters wide and 1.4 meter deep swimming pool on level 6; it is well cleaned judging by the clear visibility of the distance ahead during swimming (i.e. pool water was not cloudy). On our second stay, one of us used the fitness center or gymnasium which is also on Level 6 and has four treadmills, three stationary bicycles, three step trackers, weightlifting equipment amongst others. Renaissance Johor Bahru runs a shuttle bus service to and fro hotel and Mid Valley Southkey Mall only on Saturdays and Sundays (hotel departures at 3 pm, 5 pm and 7pm and Mall pickup at 4 pm, 6 pm, 8 pm and 9 pm) as well as to and fro Johor Bahru Sentral (hotel departure at 12 noon and Sentral pick up at 1 pm).Hotel Restaurant: We liked the extensive breakfast buffet spread at the Café BLD restaurant which has ample seats and becomes crowded between 8:15 am to 9:30am. The buffet comprises freshly squeezed and non-freshly squeezed fruit juices (at Juice Bar), cut and whole fruits (there is snake fruit), Noodle Station (pick your own ingredients and the type of noodles and the chef will cook for you), Egg Station (omelet, hard boiled and half boiled eggs), large pastry section, yogurt section (I would suggest sealed cup yogurt instead of yogurt in a bowl), western section (waffles, baked beans, sausages), Indian section (tosai, roti canai, roti susu, idli, vadai, tomato and coconut chutney etc), Chinese section (dim sum), local Cap Istana teh tarik, cereals and of course a Discover JB section with different popular local dishes every day (such as nasi lemak, nasi ulam, nasi minyak, nasi ampeng, nasi kak wok with ayam goreng kunyit, ayam goreng berempah, ayam masak merah, kambing ungkep, terung berlado, sambal belacan etc). On our second stay there was a honeycomb with dripping honey. We also liked the great Cantonese cuisine at the Wan Li Chinese hotel restaurant.Hotel Executive Lounge: Entry into the Executive Lounge is for Platinum and above tier membership although when I was a Gold member during my first stay, the hotel kindly granted me access only to the afternoon tea from 2:30 to 5pm. It is opened from 6am to 10:30pm and serves buffet breakfast (less buffet items compared to Café BLD but you get more exclusivity and tranquility), afternoon tea, evening dinner or hors d’oeuvres (5:30 – 7:30pm), evening light snacks (7:30 – 10:30pm). I enjoyed the afternoon tea snacks which has increased – at our third stay, there were on different days: chocolate eclairs, spicy tuna tartare, tepung bungkus, maki roll, , scones, red velvet cakes, bruschetta, kuih/kueh seri muka, kuih/kueh bugis as well as guava and orange juices, tea, coffee, marshmallows, nuts, whole fresh fruits (apples and oranges) and alcoholic drinks (in the evening). Situated on the 16th floor, we enjoyed even more, the fabulous panoramic view of Pasir Gudang, the Straits of Johor, the Singapore-Johor Causeway and the north central part of Singapore. This view became more beautiful at night when the surrounding area transformed into shimmering stationary lights (from buildings and bridges) and moving lights (from vehicles and vessels). The fact that in our last few visits to Johor Bahru, we always stayed at this hotel is testament of its value-for-money, excellent location, warm hospitality, friendly and attentive staff, extensive breakfast buffet, well maintained amenities and the cleanliness of the hotel room. It is no wonder that this hotel achieved the 2025 TripAdvisor Travelers’ Choice award. Digital Marketing, Marketing at Renaissance Johor Bahru Hotel, responded to this review Dear SQKrisflyer,Thank you for choosing Renaissance Johor Bahru Hotel and for your detailed review. We are truly honored to be your preferred Marriott Bonvoy hotel in Johor Bahru.We’re delighted you enjoyed our strategic location near Permas Jaya, seamless parking enhancements, and warm hospitality from our associates, especially Kavilashani, Soleha, Thanshna, Imran, Helmsley, Nisa, Nash, Akmal and Christina. Your kind words mean a great deal to us.It’s wonderful to know you loved the extensive breakfast at Café BLD and the Cantonese cuisine at Wan Li Chinese Restaurant. We also appreciate your feedback, which we have noted for improvement.Thank you for recognizing our value, cleanliness, and service excellence and for mentioning our 2025 TripAdvisor Travelers’ Choice recognition. We look forward to welcoming you and your family back for another memorable stay in Johor Bahru.

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