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JEN Penang by Shangri-La

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JEN Penang by Shangri-La

locationMalaysia, Penang

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imageAbout JEN Penang by Shangri-La

Location

The hotel is conveniently located adjacent to one of the town's best shopping centres, while many businesses and tourist sights are within walking distance. It is a 10-minute drive to the centre of Georgetown, a 15-minute drive to the tourism centre of Khoo Kongsi and a 25-minute drive to the beach at Batu Ferringhi. The hotel is also 20 minutes from Penang International Airport.

Facility

443 non-smoking rooms are located on 17 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A welcome gift awaits guests. All rooms are carpeted and have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including crazy golf, a gym, table tennis, a spa, a sauna, a steam bath and massage treatments.

Meals

The dining area includes a restaurant with air conditioning and a bar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

image Amenities at JEN Penang by Shangri-La

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Massage

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      Minigolf

ALLAMENITIES

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