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Macalister Mansion

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Macalister Mansion

locationPenang, Penang

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About Macalister MansionAbout Macalister Mansion

Location

This hotel is located in George Town. The nearest airport is Penang (PEN).

Facility

8 rooms await guests at this hotel, which includes a reception desk. A baggage storage service and a safe are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. Equipped with a telephone, a flatscreen television, a DVD player and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests can take advantage of the nightly turndown service. The bathrooms have a shower, a bathtub and a whirlpool bath. Bathrobes are also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and aerobics. A nightclub offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Macalister Mansion Amenities at Macalister Mansion

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

172

Very Good

63

Average

22

Poor

13

Terrible

11

Recent Reviews: 281

  • User:Terrence T

    Trip type: Solo travel

    Once in a lifetime experience

    rating27 Apr 2026

    World class accomaditions. Michlein star rated food and service. Very caring and friendly, kind staff

  • User:19tg95

    Trip type: Couples

    Beautiful hotel with so much wasted potential

    rating15 Dec 2025

    Our 2-night stay fell short on our expectations. Macalister Mansion was a beautiful and visually striking hotel with not all that impressive service level, which is to be expected from this type of hotel. We were assigned room 8. It was absolutely beautiful and spotless. Bed was comfortable and the ameneties on offer were exceptional. Room tech wasn’t necessarily the best (eg. no Chromecast/Airplay available to use, only one USB-C charging outlet) but not the worst, either. Fulfilling breakfast was limited, but as we inquiried about it before our stay, it was expected. Still, it was truly shocking to us that no additional items could have been ordered from the menu without additional charge. We also asked if it was possible to exchange the complimentary evening cocktails (we do not drink alcohol) to additional item from the breakfast menu the next morning. The answer was plain and simple NO. The explanation was that the restaurant and bar are separate businesses (?). While this might be true, hotel guests do not care of such things. Staying at Macalister Mansion was visually pleasing, felt somewhat exclusive and very historical, but our experience did not feel luxurious.To us luxury means bending the ’rulebook’ a little to personalize the service as the guests like it. Compared to other luxury boutique hotels in George Town, we didn’t really feel looked after here. No tour of the building, hardly any greetings etc. With only 8 rooms, it was smallest of the luxury hotels we ever stayed in – which should make personalized service extremely easy. No senior staff in sight, all the service events felt rather awkward, and upon checking out we weren’t even asked if we had a pleasant stay or if there was anything the could do better the next time. It felt like they couldn’t get rid of us any quicker. We do not recommend staying here, unless it is only for 1 night and you are aware of these limitations. George Town has so much more to offer in terms of luxury and value.

  • User:David J

    Trip type: Couples

    Luxury stay in modern, colonial boutique hotel

    rating13 Dec 2025

    Absolutely fantastic stay at the Macalister Mansion. Lovingly restored colonial home, built in 1880. We spent four glorious nights in room #4, complete with original spiral staircase leading up to turret looking over the pool (which we enjoyed all to ourselves). Public areas and room tastefully designed without losing historic references. Dinner at blanc was better than many Michelin starred restaurants we’ve dined in. Elegant room, exquisite menu and service. Enjoyed drinks in the bar which was appropriately dark and cozy.Staff were uniformly warm, attentive and professional, accommodating several 3am Zoom calls in a quiet space.

  • User:Ashley W

    Trip type: Couples

    Excellent!

    rating05 Dec 2025

    Such a great experience. Aaron has been an excellent host with a deep knowledge of cocktails. Had the best time. Make this part of your trip to Penang!

  • User:Jennifer B

    Trip type: Couples

    Awesome

    rating05 Dec 2025

    I totally loved being here. Thank you so much!! Food and drinks were amazing. Everything was paired together perfectly.

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