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This hotel is nestled on the first-class beach of Batu Feringghi amidst a lush landscape of tropical vegetation. Against this backdrop guests are able to enjoy the comfort and hospitality of Penang. The hotel is just 16 km from Georgetown and 30 km from Penang Airport. Penang Island is linked to the mainland by the Penang Bridge spanning 13.5 km across the channel, and the island's numerous attractions include sandy beaches, a diverse culture and heritage as well as fine food and shopping.

Jalan Batu Feringgi
Check-in from 3:00 PM · Check-out by 12:00 PM

Jalan Batu Feringgi
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
4514 reviewsUser: EllaThell007
Trip type: Family
A Memorable Family Stay with Outstanding Service
We had a wonderful stay at Shangri-La Golden Sands and were especially impressed by the warm and thoughtful staff service. A special thank you to Faizal (I hope I got his name right!) for being incredibly patient, helpful, and going the extra mile to make our family reunion trip feel extra special. He made the check-in process so smooth and welcoming, and his genuine care and attention really made… We had a wonderful stay at Shangri-La Golden Sands and were especially impressed by the warm and thoughtful staff service. A special thank you to Faizal (I hope I got his name right!) for being incredibly patient, helpful, and going the extra mile to make our…
User: JustTravelWise
Trip type: Family
Lunch Banquet on 12 Sept 2026
I did not book a room to stay to enjoy the hospitality. I was at GSR to attended the wedding luncheon of Brendan (nephew) and Joan on 12 Sept 2026.Location of ballroom with beautiful view. I would to comment on the food and banquet service only. Each platter is enough for 10pax. Every course was served warm/hot. Many guests, basically family members, complemented the servings and taste!! I do agre… I did not book a room to stay to enjoy the hospitality. I was at GSR to attended the wedding luncheon of Brendan (nephew) and Joan on 12 Sept 2026.Location of ballroom with beautiful view. I would to comment on the food and banquet service only. Each platter i…
User: Marta K
Trip type: Business
The worst hotel we have ever stayed in
We travel extensively and regularly stay in hotels across many different countries, but we have never experienced anything like this before. Shangri-La Golden Sands, Penang was by far the worst hotel we have ever stayed in. Fortunately, we were there for only two nights, because the entire stay was a nightmare.The biggest problems were the appalling lack of cleanliness and the generally terrible c… We travel extensively and regularly stay in hotels across many different countries, but we have never experienced anything like this before. Shangri-La Golden Sands, Penang was by far the worst hotel we have ever stayed in. Fortunately, we were there for only…
User: syafarizal
Trip type: Family
One of the Worst Hotel Experiences We Have Ever Had in Malaysia
One of the Worst Hotel Experiences We Have Ever Had in MalaysiaWe stayed at Shangri-La Golden Sands, Penang, from 29–31 August 2026, in rooms 363 and 357, travelling with my mother-in-law, who uses a wheelchair.Our experience was extremely disappointing, from the Duty Manager and Concierge to Security.Despite travelling with a wheelchair user, we were directed to park several hundred metres away.… One of the Worst Hotel Experiences We Have Ever Had in MalaysiaWe stayed at Shangri-La Golden Sands, Penang, from 29–31 August 2026, in rooms 363 and 357, travelling with my mother-in-law, who uses a wheelchair.Our experience was extremely disappointing, from…
User: paulxwell
Trip type: Family
Fantastic fun with the family
We had a wonderful time at the hotel, the staff were great - big shout out to Nazim on the front desk who helped us with our room he was absolutely brilliant and knowledgeable about the local area.Swimming pools worked well for a variety of ages, we were also able to make up another bed in the room for child number 3 which made things extra comfortable. We didn’t eat in the restaurants in the even… We had a wonderful time at the hotel, the staff were great - big shout out to Nazim on the front desk who helped us with our room he was absolutely brilliant and knowledgeable about the local area.Swimming pools worked well for a variety of ages, we were also…
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