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The Prestige Hotel, A Member Of Design Hotels

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The Prestige Hotel, A Member Of Design Hotels

locationPenang, Penang

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About The Prestige Hotel, A Member Of Design HotelsAbout The Prestige Hotel, A Member Of Design Hotels

Location

This hotel is located on Penang Island.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, medical assistance and room service. A fax machine is available for guests' business needs.

Rooms

WiFi (no extra charge) comes as standard in the rooms. Bathrooms are equipped with a shower. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex ensures comfortable swimming with its soothing salt water. The sun loungers are perfect for soaking up some sun. After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a café. A fortifying breakfast is served daily. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at The Prestige Hotel, A Member Of Design Hotels Amenities at The Prestige Hotel, A Member Of Design Hotels

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

383

Very Good

74

Average

21

Poor

5

Terrible

9

Recent Reviews: 492

  • User:467reception

    Trip type: Couples

    A pleasant stay and experience when visiting Penang

    rating08 Jun 2026

    All staff were friendly, attentive and helpful. Location was great and mostly within walking distances to places of interest and local eateries. Room was clean and bar fridge in room was stocked daily without charge! Great value for money. The transport arranged to and from airport were reliable and on time. Highly recommend. Melvin Ooi, General Manager at The Prestige Hotel, Penang, responded to this review Dear 467reception,Thank you so much for taking the time to share your stay experience with us . Your kind words are truly encouraging. We hope to see you again soon.Regards,Melvin OoiGeneral Manager

  • User:sheri15

    Trip type: Solo travel

    A fabulous stay

    rating09 May 2026

    I’m so glad I chose The Prestige for my 3 night trip to Penang. Well located, my deluxe king room was exceptionally clean and the service was fabulousDrinks in the mini bar are complimentaryThe pool was amazing, it wasn’t busy at all in the 3 days I was there. Always able to get a lounger. It’s an infinity pool and 1.2m deep. The only slight gripe is I wasn’t able to open my window for fresh air - they are locked They’d benefit from a smart TV so guests an cast Netflix or similar as the channel choice was limited Melvin Ooi, General Manager at The Prestige Hotel, Penang, responded to this review Dear sheri15 ,Thank you for sharing your stay experience with us . Please note that the windows can actually be opened upon request for safety and comfort reasons, and our team would have been happy to assist. In addition, approximately 100 complimentary movies on demand are available for our guests’ enjoyment as well.Once again, thank you and we hope to see you again.Regards,Melvin OoiGeneral Manager

  • User:Joeykoh311

    Trip type: Family

    A hotel that consistently delivers thoughtful, refined hospitality

    rating23 Mar 2026

    We first stayed at The Prestige Hotel in June 2025, and since then, this has already been our 4th or 5th visit—each stay consistently exceeding expectations.During this recent stay, we were graciously upgraded to a loft suite—an excellent experience, especially for my youngest who was trying a loft-style room for the first time. The room was well-appointed, and I particularly appreciated the newly upgraded sofa that converts into a comfortable sofa bed. Even with a late request at 10pm, the team attended to it promptly and efficiently.What truly distinguishes this property is its attention to detail and personalised service. I had the opportunity to meet the General Manager, Melvin, who shared that he personally reviewed the three rooms assigned to us to ensure we would not be affected by nearby road construction noise. This level of hands-on care and accountability is something even many larger luxury properties struggle to achieve.The team also surprised me with a birthday celebration—featuring a beautifully presented whole lychee rose cake and a bottle of wine. The cake was exceptional, both visually and in taste. The delicate lychee rose fragrance upon opening, paired with its light and fresh cream, was truly memorable. Knowing that such cakes typically require advance arrangement made the gesture all the more meaningful.Breakfast was another highlight. Beyond the generous spread, the made-to-order selections elevated the experience. The chef’s recommendation of the prawn noodle was spot on—flavourful and comforting. The eggs benedict and toast were also very well executed.The location of the hotel is excellent. We were able to explore quite extensively—café hopping and enjoying nearby hawker food, all within walking distance. It is very well positioned for guests who appreciate both convenience and variety.What makes The Prestige stand out is not just the product, but the people behind it—the warmth, attentiveness, and genuine effort to anticipate guest needs.We already have another stay booked in June, and we look forward to returning once again. Melvin Ooi, General Manager at The Prestige Hotel, Penang, responded to this review Dear Joey,Thank you for sharing such a detailed review and the team will definitely feel encouraged by your kind words!We look forward to your return in June !Regards,Melvin OoiGeneral Manager

  • User:Rima C

    Trip type: Couples

    The Prestige Experience in Georgetown, Penang

    rating23 Mar 2026

    This hotel truly surprised me. Clean and modern atmosphere in Geoege Town. Beautiful and spacious room. Great value for your money. Breakfast and dinner offering were enjoyable. Staff very attentive and truly cared about your experience. Staff walked us to our room and introduced the room offerings. Visited the pool on the roof and it was clean with plenty of towels for guests. They are starting renovation for 1 month starting today so I suspect they will be upgrading the current area. It is great for individuals that want a hotel close to down town and value clean/peaceful hotel setting. Front desk staff very pleasant and attentive. Melvin Ooi, General Manager at The Prestige Hotel, Penang, responded to this review Dear Rima C ,Thank you so much for your wonderful review and we also appreciate your understanding regarding our ongoing upgrades.We look forward to welcoming you back soon.Regards,Melvin OoiGeneral Manager

  • User:Carolyn C

    Trip type: Couples

    Very comfortable hotel in a great location with excellent service

    rating18 Mar 2026

    The hotel is stylish and very comfortable in a brilliant location for exploring UNESCO listed Georgetown, Penang. The staff and level of service were excellent. Our room was very comfortable and stylish. We enjoyed the rooftop pool with great views to the sea and harbour. Thank you for a wonderful stay! Melvin Ooi, General Manager at The Prestige Hotel, Penang, responded to this review Dear Carolyn C ,Great to hear that you found our hotel location convenient . It’s indeed very accessible on foot, making it easy to explore nearby attractions, cafes, and cultural spots around the area at your own pace. We’re glad it added to your overall experience with us!Please to be informed our swimming pool will undergo essential maintenance works from 24th March 2026 to 30th April 2026. We hope to see you again soonRegards,Melvin OoiGeneral Manager

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