AX Sunny Coast Resort & Spa

Recent Reviews: 1302

• User:HappyTraveller0109

  Trip type: Family

  Extremely disappointed experience- First and Last.

  14 Aug 2026

• User:Nicole s

  Trip type: Friends getaway

  Excellent for our girls holiday!

  23 Jul 2026

  Myself and my two friends had an excellent stay at this hotel, the staff were so friendly and Syd in particular was super helpful! The 1 bed seaview room was spacious bright and spotless, the pool area was lovely and the access to the sea was the cherry on top! AX Sunny Coast , Guest Services / Front Office at AX Sunny Coast Resort & Spa, responded to this review Dear L3212XDnicoles,We wish to extend our thanks for the excellent review as well as the rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your comments about our staff are especially appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Regards,AX Sunny Coast

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• User:Michael-Leary

  Trip type: Couples

  Faulty Towers Sunny Coast

  08 Jul 2026

  Hotel looks ok on the approach but am afraid to say the room was a let down. It was dirty and shabby. Peeling mastic sealer in the refrigerator and we were supposed to keep food in there. The outlook was awful. Now I know this is apparently a ‘city hotel’ so expect there to buildings in the way but I’m talking about the view being of the back end of the staff quarters and it was disgraceful. I guess lick of paint and a tidy up might have gone some way to improve but it was obvious no one really cared. This is supposed to be 4 star but it could have given Faulty Towers a run for its money. We checked out the same day because there was no way the wife and I were sleeping in that bed. AX Sunny Coast , Guest Services / Front Office at AX Sunny Coast Resort & Spa, responded to this review Dear Michael-Leary,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guest’s guidance that we can formulate the best experience possible for our guests.Please note that our housekeeping and maintenance teams thoroughly inspect and prepare all rooms prior to guest arrival to ensure they meet our cleanliness standards. Had these issues been brought to our attention during your stay, our team would have been more than happy to assist, inspect the room immediately, and explore alternative solutions where possible to make your stay more comfortable.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on various social media platforms including our website.Sincere regards,AX Sunny Coast

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• User:Travel21154688348

  Trip type: Family

  Smelly, hot room.

  04 Jul 2026

  Hotel is at best 2 star. Luckily we were only staying 3 nights. Room cleaning is only every 3rd day, so we didnt get new towels etc.AC didnt work properly, and the rooms have a very strange smell. We also checked another room because of this, so the smell is throughout.Broken handle on the balcony door, alot of insects (ants) despite being on the 3.rd floor.The outdoor pool area is ok, but very dated and its easy to enter the sea. AX Sunny Coast , Guest Services / Front Office at AX Sunny Coast Resort & Spa, responded to this review Dear Travel21154688348,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guest’s guidance that we can formulate the best experience possible for our guests.Please allow us to clarify that, as part of our sustainability programme, full room cleaning is carried out every three days. However, additional cleaning services, towel changes, and any extra amenities can be requested at Reception at any time, and our team is always happy to assist.Regarding the air conditioning, balcony door handle, insects, and the smell you experienced, we sincerely regret the inconvenience. Our maintenance team routinely checks all rooms and equipment prior to guest arrivals. Had these concerns been brought to our attention during your stay, we would have gladly investigated and taken immediate action to resolve them or, where possible, offer an alternative solution.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on various social media platforms including our website.Sincere regards,AX Sunny Coast

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• User:Maria G

  Trip type: Family

  Clean Hotel and Nice Pool, but Noise, Trash, and Vandalism Ruined Our Stay

  19 Jun 2026

  The hotel itself was clean and well maintained. The rooms, common areas, and pool were all in good condition, and the staff kept the inside of the hotel clean.Unfortunately, our stay was affected by several serious issues. There was a lot of noise coming from other rooms during the middle of the night, which made it difficult to sleep. Guests were also throwing rubbish, cans, and bottles from their balconies onto the street. The pavements around the hotel and the street outside were not cleaned regularly.We had rented a car and parked it on the street, but it was vandalized after bottles and cans were thrown at it. I am still waiting to receive the excess fee reimbursement from the car insurance.Although the hotel itself was clean and pleasant, the lack of control over guest behaviour and the poor cleanliness outside the premises made our experience disappointing AX Sunny Coast , Guest Services / Front Office at AX Sunny Coast Resort & Spa, responded to this review Dear Maria G,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guest’s guidance that we can formulate the best experience possible for our guests.At the same time, we are truly sorry to learn about the issues you experienced during your stay, particularly the noise disturbances and the unacceptable behaviour of some guests. Please be assured that we take such matters very seriously. Our security team regularly patrols the hotel, and our reception is available 24/7 to respond to any noise complaints and take immediate action to restore a comfortable environment for all guests. Had we been informed at the time, we would have done our utmost to intervene promptly and stop the disturbance.Regarding the cleanliness outside, while our team makes every effort to keep the surrounding areas tidy, we would like to clarify that the street and pavements are part of a public passage and, at times, can be affected by external factors beyond the hotel’s direct control.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on various social media platforms including our website.Sincere regards,AX Sunny Coast

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