Veranda Tamarin

Recent Reviews: 1139

• User:terezaprihodova01

  Trip type:

  13-nights stay

  07 Jun 2026

  We were absolutly satisfied. Everyone of the staff was always very kind and helpful. Room was cozy and clean. There were life music every night that we enjoyed very much and also other activities like sunset vibes. They have very good drinks and food but the choices of the food sometimes wasn’t enough but I understand that they don’t want to make too much and waste it so it’s okay. Location is also good, the beach is just over the street and there was practically noone during the two weeks. We had a car and it’s also a good starting point for many adventures. Christophe Montocchio, General Manager at Veranda Tamarin Hotel, responded to this review Dear terezaprihodova01,Thank you so much for taking the time to share your experience following your 13-night stay with us.It is a great pleasure to learn that you were completely satisfied and that the kindness and helpfulness of our team contributed to making your stay enjoyable. We are delighted that you appreciated the comfort and cleanliness of your room, as well as its warm atmosphere.We are also happy to know that the entertainment, such as the live music concerts every evening and other activities like the sunset vibes, made your evenings memorable and enriched your holiday. Your positive feedback regarding the drinks and food is especially appreciated. We understand your comment about the sometimes limited choice of dishes and appreciate your understanding of our efforts to reduce food waste.Finally, it is gratifying to read that the hotel's location, so close to the beach and ideal for exploring the island by car, met your expectations and allowed you to enjoy a peaceful setting throughout your stay.Your excellent ratings regarding the quality of sleep, service, and cleanliness are a wonderful recognition that motivates the entire team.

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• User:Daisy M

  Trip type: Family

  Time of my life💯🤩😍

  27 May 2026

  Relax, good food, wonderful stay, wonderful people home way from home Special thank you to Sandra she works in hotel note 10000%To everyone who works at hotel 💯 Everything super clean Lovely and clean room Christophe Montocchio, General Manager at Veranda Tamarin Hotel, responded to this review Dear Ms. Daisy Morais M,Thank you for taking the time to share your experience following your stay.We are delighted that you fully enjoyed your relaxing time, that the quality of the food and the comfort of your room met your expectations, and that the warm atmosphere of the hotel made you feel right at home.Your satisfaction with the cleanliness of the premises and your appreciation for our entire team are invaluable encouragement. These expressions of appreciation motivate us to continue doing everything we can to offer each of our guests an unforgettable experience.

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• User:Vikesh_Latchiman

  Trip type: Solo travel

  Felt Discriminatory Treatment as a Mauritian Guest - No Response from Management

  25 May 2026

  I recently stayed there for 3 nights beginning on 12 May 2026, and unfortunately, this turned out to be a very disappointing hotel experience, particularly regarding the treatment received from the F&B team during dinner and breakfast services.From my very first evening, the experience was troubling. Upon arriving for dinner at around 8:30 pm, I was neither welcomed nor shown to a table. As a solo guest, I had to walk around and seat myself without any staff member acknowledging my arrival, asking for my room number, or offering any assistance. Throughout the evening, I was not approached to take a drink order, or even check whether I needed anything.What made the situation particularly upsetting was the visible contrast in treatment. Guests around me, especially foreign guests, were receiving attentive and regular service, including drink orders, assistance to their tables, and frequent staff interaction, while my table remained largely unattended. On my first evening, the only interaction I had was a bottle of water being placed on my table.Unfortunately, this pattern continued during breakfast service the following morning, where I again noticed a clear difference in the level of attentiveness shown to me compared to other guests.The experience became so uncomfortable that despite being booked on a half-board basis, I chose to skip dinner entirely on my second evening because I simply did not wish to go through the same situation again.On my final evening, I decided to give the restaurant another chance, hoping things might improve. Regrettably, the same issues remained. While other guests were welcomed and assisted to their tables, I once again had to find seating myself. My table had no flatware, requiring me to actively seek assistance. Water was only served after some time, and it took approximately 30 minutes before a staff member approached me to ask for my room number.Over the course of my stay, the repeated difference in treatment became difficult to ignore and genuinely left me feeling uncomfortable, marginalised, and unwelcome. As a Mauritian guest, I unfortunately came away with the impression that I was receiving significantly less attention than foreign guests around me. I sincerely hope this was not intentional, but after experiencing the same situation repeatedly, it was difficult not to feel discriminated against.What is even more disappointing is that before posting this review publicly, I chose to address the matter directly and professionally by sending a formal email to the hotel’s General Manager, giving management an opportunity to investigate and resolve the issue privately. Unfortunately, the matter did not appear to be treated with importance, as I did not receive any meaningful follow-up or attempt to contact me regarding a resolution.Hospitality should be based on equal treatment, attentiveness, and respect for all guests, regardless of nationality. Sadly, this was not my experience here. Christophe Montocchio, at Veranda Tamarin Hotel, responded to this review Dear Vikesh,Thank you for taking the time to share your experience in detail following your stay with us. We are deeply touched by your feedback and sincerely sorry to learn that your visit to our establishment, particularly with our restaurant team, did not meet your expectations or our own service standards.Please accept our apologies for the lack of attention you received, both at dinner and breakfast. It is unacceptable that you felt you were less well received or served than other guests, and even more troubling that the perception of unequal treatment could have negatively impacted your comfort and your experience as a Mauritian guest.We are deeply concerned by your comments regarding the welcome in the dining room, the attention given during meals, and the lack of responsiveness from our management following your initial complaint. Fairness, courtesy, and consideration must be extended to everyone, without distinction, and we deeply regret that this was not reflected during your stay.Your feedback has been forwarded to management and the relevant teams for a thorough analysis of these issues. We are committed to reviewing our reception procedures and raising awareness among all staff to ensure that such situations do not recur.Your experience highlights the importance of treating every guest with the respect and attention they deserve. We assure you that your message will be taken into account and will contribute to strengthening our commitment to inclusion and service excellence.Thank you again for sharing your feedback and allowing us to improve.

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• User:Traveler28195978477

  Trip type: Family

  We are having wonderful moments at the resort food are excellent tks to everyone working here they are friendly staff

  18 May 2026

  We had wonderful moments with family we really enjoyed our stay in Veranda tamarin since we arrived we were warmly welcome by the reception staff they are very polite and amazing, honestly my room is beautiful very clean and smell so nice is just wow the room ❤️ the roof top pool barman is very nice and his amazing cocktail .. the restaurant have offered alarge variety of food and the staff are very amazing always smiling 😊 thank to Mr Girish Soniah Christophe Montocchio, General Manager at Veranda Tamarin Hotel, responded to this review Dear Karuna,Thank you so much for taking the time to share your impressions of your recent family stay at Veranda Tamarin.We are delighted to hear that your experience was filled with special moments, starting from the moment you arrived, thanks to the attentive welcome from our reception team. It is gratifying to know that you found your room beautiful, spotless, and pleasantly scented, and that the setting added a special touch to your stay.Your positive feedback regarding the variety and quality of the food is particularly appreciated. We will be sure to share your praise with our restaurant team, as well as with the rooftop bartender, whose cocktails and service made your stay truly memorable with their friendly atmosphere.Your mention of the kindness and professionalism of all the staff, who were always smiling, as well as the warm welcome extended by Mr. Girish Soniah, is a wonderful recognition for all of us and motivates us to continue offering you memorable experiences during your future visits.

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• User:Carly S

  Trip type: Couples

  Lots of elements of this hotel, feel 5 star.

  17 May 2026

  Rooms great - Lovely big comfy bed, excellent bathroom facilities, spacious balcony, air-con and a fridge.Located on Tamarin Beach. The most beautiful sunsets!Food choice is really good.The layout of the hotel grounds and facilities is so nice. Very cool vibes 😎.But, the main thing that really gives this hotel a 5 star feels, is the staff! Christophe Montocchio, General Manager at Veranda Tamarin Hotel, responded to this review Dear Ms. Carly T,Thank you so much for taking the time to share your experience following your stay with us.It is a great pleasure to learn that the comfort of your room, with its spacious bed, the quality of the bathroom amenities, the terrace, the air conditioning and refrigerator, as well as the overall layout of the hotel, contributed so much to your satisfaction. Your appreciation of the ambiance and the location on Tamarin Beach, offering exceptional sunsets, is particularly touching.We are delighted that the culinary offerings met your expectations and that you found the atmosphere of the hotel pleasant and authentic.Your kind words about our team are truly gratifying. The professionalism and attentiveness of our staff are at the heart of our commitment, and your appreciation encourages us to continue in this direction.We hope to have the pleasure of welcoming you back again to relive this wonderful experience.

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