Banyan Tree Cabo Marques

Name: Banyan Tree Cabo Marques
Address: Blvd Cabo Marques Lote 1, Acapulco, mexico
Telephone: +44-204-505-9777
Rating: 4.8

Zona Diamante, Acapulco, Mexico

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About Banyan Tree Cabo Marques

location

This hotel warmly welcomes guests in Acapulco.

facility

The resort has a lift and features 45 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the complex include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. A terrace with sun loungers and parasols is available. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, golf and horse riding are available. Sport and leisure facilities at the complex include a gym, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium.

meals

The resort includes a restaurant and a bar. Breakfast, lunch and dinner offer many delicious options. The resort also offers snacks.

Amenities at Banyan Tree Cabo Marques

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Outdoor Furniture
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  Reception
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Indoor Activities and Sports
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  Yoga
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

12500.0 m

Airport

14000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1965

Very Good

141

Average

Poor

Terrible

Recent Reviews: 2192

User:william p
Trip type: Friends getaway
Paradise on the Pacific.
06 Sept 2026
This is one of the best hotels i’ve ever stayed at. The service is impeccable. Carved out of a cliff on the Pacific, the views are unbelievably beautiful. The food outstanding. The staff friendly and will take care of every need. The villa we had was two bedroom with private pool. Highly recommended. As an American I was a little leery about going to a level 4 do not travel destination. Turned out to be a lovely experience. The hotel took care of all of our transportation needs including a trip to the world famous cliff divers. A must. We never felt unsafe. Come on USA. Put Acapulco back on the map as a unique and worthwhile vacation spot. Banyan Tree Cabo Marques, Propietario at Banyan Tree Cabo Marques, responded to this review Dear William P, We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. We are glad we have met the expectations of a good high end experienced traveler like you, and very proud to work with humility and hard, we reach one of our goals is to make our guests, become a return guests. We really appreciate your review and it will be an honor for us to welcome you and guests from all over the world back to Acapulco and Banyan Tree Cabo Marques.Sincerely,Banyan Tree Cabo Marques team.
User:VacaJunki
Trip type: Family
Amazing hotel and stunning views - private pool!
22 Jun 2026
Where to start... stunning vacation. It's an amazing 22+ acre property with villas that all have their own food.Staff:They are all amazing, but some stand outs are Alvaro (Los Rocas). What a personality. Helpful, knowledgeable, and always has a smile and willing to help. Gabrial (Cello at breakfast) - has great stories and very friendly. Abusir (Los Rocas) - amazing chef at Los Rocas.Villas:Stunning views, comfy beds good pillows. Have bug sprays and bug plugs to help with the bugs (great thing to have). AC does struggle with all the windows. It's necessary to use the sunshades, but they are all automated so it's great.Restaurants:Cello and Saffron are both amazing. Los Rocas was best and has lots of seafood and the best ceviche.Suggestions for improvements:- Clarity on what is / is not included in breakfast. For the price point what is included is very sparse (no protein available unless you pay more)- Perhaps some local cuisine Banyan Tree Cabo Marques, Propietario at Banyan Tree Cabo Marques, responded to this review Dear VacaJunki,It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was a memorable one. We wish to thank you for sharing your experience with others. Your remarks are very much appreciated as they help us improve both our service and our product.We look forward to welcoming you back to Banyan Tree Cabo Marques soon.Banyan Tree Cabo Marqués
User:Rachel H
Trip type: Family
Fantastic service, views, and experience
08 Jun 2026
Adan, the Banyan Tree Team and the Chef were incredibly helpful, thoughtful and generous during our visit for a family dinner. The venue s spectacular and service is fabulous. Would highly recommend this place for anyone looking for a unique experience. Banyan Tree Cabo Marques, Propietario at Banyan Tree Cabo Marques, responded to this review Dear rachel_hoolahan We sincerely thank you for taking the time to share your experience with us and other travelers. We are delighted to know that you enjoyed your stay. We all look forward to the privilege of welcoming you back to Banyan Tree Cabo Marques shortly. Warm regards, Banyan Tree Cabo Marqués
User:Road579244
Trip type: Couples
Unpleasant
25 May 2026
The place is beautiful but there’re raccoons that get in your villas and eat anything that you have there. We couldn’t enjoy our time outside the villa or the private pool because raccoons will be there every single day. I don’t feel the resort does much to prevent it. Banyan Tree Cabo Marques, Propietario at Banyan Tree Cabo Marques, responded to this review Dear Valued Guest, On behalf of the management and staff of The Banyan Tree Cabo Marques, I would like to offer you our most sincere apologies for the inconveniences experienced during your stay.Thank you for taking the time to inform us of your experience. Your comments are extremely valuable as they help us monitor our operations. We will personally follow up and make sure that the following training sessions for our staff are focused on your comments in order to prevent the said situations from happening again to our future guests.Please accept our most sincere apologies and we all look forward to having the opportunity to better serve you during your next visit to Mexico.With warm regards,Banyan Tree Cabo Marqués
User:Wander01574449814
Trip type: Couples
Special vacation
23 Apr 2026
My girlfriend and I are currently staying at Banyan Tree Cabo Marqués, and this has truly been one of the best resort experiences we’ve ever had.We had an incredible tequila tasting with Andrés (Chaparro) and Dylan—both were amazing, attentive, and made the experience so much fun. Andrés in particular had such great energy and went above and beyond, not just during the tasting but helping us with anything and everything we had questions about throughout our stay. That level of care really stood out.We also had a wonderful experience at Saffron with Hugo. The food was absolutely amazing, and the chef even came around to check on guests, which was such a nice touch. Hugo made the entire evening feel personal and special. Despite my very limited Spanish, he was incredibly patient, helped me understand and communicate better, and even taught me a bit when I asked—he truly went out of his way to make us feel comfortable.My boyfriend and I travel to a lot of five-star resorts, and this experience has exceeded our expectations. The level of service here is beyond—it’s the people that make it so special. Everyone is genuinely kind and goes out of their way to help with anything you need.We will absolutely be back. Banyan Tree Cabo Marques, Propietario at Banyan Tree Cabo Marques, responded to this review Dear cassius banks, We sincerely thank you for taking the time to share your experience with us and other travelers. We are delighted to know that you enjoyed your stay. We all look forward to the privilege of welcoming you back to Banyan Tree Cabo Marques shortly. Warm regards, Banyan Tree Cabo Marqués