Princess Mundo Imperial

Name: Princess Mundo Imperial
Address: Costera de las Palmas s/n Playa Revolcadero Fraccionamiento Granjas del Marquez 39890 Acapulco de Juarez Guerrero, Acapulco, mexico
Telephone: +44-204-505-9777
Rating: 4.2

Zona Diamante, Acapulco, Mexico

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About Princess Mundo Imperial

location

This hotel lies directly beside the local sandy beach just 10 minutes walk from the city centre where guests will discover many shops, restaurants and bars. Acapulco is some 14 km away. Acapulco airport is 8 km away.

facility

The hotel has 3 lifts and features 2000 rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with pay-per-view channels, an alarm clock and WiFi (for a fee). The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, golf and fishing are available. With sailing and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board is offered as a catering option. A generous breakfast buffet and dinner are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Princess Mundo Imperial

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Garage
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Playground
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Waterslide
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Half Board
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Children's Pool
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  Diving
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  Entertainment Programme
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  Golf
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  Gym
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  Jacuzzi
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Sailing
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  Sauna
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium
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  Tennis

Location

Around this property:

Airport

8000 m

Centre

12000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

5168

Very Good

1521

Average

915

Poor

478

Terrible

442

Recent Reviews: 8524

User:taoswash
Trip type:
Horrible Management
28 Jun 2026
Read the full review on how horrible management was. From the slap in the face offer after newly losing our lives in their faulty elevators— to the intimidation tactics used by management to attempt to silence me and my friends.
User:Juan R
Trip type: Family
Mundo Imperial Review - Princess (Perla)
27 Jun 2026
I had a truly relaxing and enjoyable stay at Mundo Imperial Princess. What stood out most was the outstanding service from Gabriel, Alejandro, and Guadalupe from Operations & Sales team. Their professionalism and warmth are exactly what makes a stay memorable. Thank you to all three — I hope there were more staff with the same dedication and level of service.
User:Fannie R
Trip type:
The hotel is located in an excellent and very safe area of Acapulco.
17 Jun 2026
This is my second time staying at one of these hotels' properties. Unfortunately, my experience did not meet the same standards as my previous stay.
User:Globaltravel2323
Trip type: Business
Over rated
15 Jun 2026
The price for this hotel is insane, the worst lifts of any hotel in the world. 10-15 mins everytime while dying with the humidity has it stops on every floor, no such thing as the lifts moving in different directions. All move together and open on every floorTrying to book food was a nightmare until 10pm every night and every night the meals got smaller and smaller and service got worse. Main meal in the image attached Waiters found it funny the state of the foodThe beds were very comfortable but for that cost that was 1 of the few positives Alot of people were very sick when we were there but that could have been the heat.
User:Tourist08306492743
Trip type: Friends getaway
Staff help and friendliness
26 May 2026
Amazing and beautiful hotel, the staff are friendly, a major thank you to Christina and Genesis for their great help and friendliness, and introducing us to tasty Mexican snacks and refreshments.