Ibis Budget Aguascalientes

Recent Reviews: 18

• User:lleon1978

  Trip type:

  Dirty!!!

  09 Jul 2021

  I should have known by the way the common areas looked that my room would not be clean. The carpeting in lobby and hallways looked like it had not been vacuumed in moths. Upon entrance to my first room, I realized that it had not been made since the last guest, as the beds were not made and there was food and garbage all over the floor. I was then given another room that have been made but I noticed hair all over the bathroom floor and in the sheets of the bed. I got out of there as fast as I could after that. ibis Hotel, General Manager at ibis budget Aguascalientes, responded to this review Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Budget Aguascalientes Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Gerente GeneralHotel ibis & ibis Budget Aguascalientes

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