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Homemexico

Aloft Cancun

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Aloft Cancun

locationZona Hotelera, Cancun (and vicinity), Mexico

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About Aloft CancunAbout Aloft Cancun

location

Centrally located in Cancun, this hotel is near the beach.

facility

The hotel has a lift and features 177 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.

rooms

Rooms are equipped with air conditioning and central heating. Many units feature a sea view, which creates a particularly lovely ambience. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.

meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (dinner à la carte). Staff are also happy to provide children's meals.

Amenities at Aloft Cancun Amenities at Aloft Cancun

  • Facilities

    • -

      Air conditioning

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      Lobby

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      24-hour reception

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      Shops

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      Conference Room

    • -

      Laundry Service

    • -

      Bicycle Hire

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      Pets

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      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Spa

  • Common Area

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      Sun Deck

  • Distances

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      Beach

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

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      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

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      TV

    • -

      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Gym

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      Billiards/Snooker

    • -

      Golf

    • -

      Events

LocationLocation

Map preview

Around this property:

Beach

150 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1257

Very Good

639

Average

271

Poor

96

Terrible

140

Recent Reviews: 2403

  • User:sunghee J

    Trip type: Couples

    Love the experience

    rating20 Sept 2026

    Wonderful bar service with Eduarda 9am - 9pm bar service! Very close with coco bongo and activities you can do at the hotel zone Emilio Cruz, Propietario at Aloft by Marriott Cancun, responded to this review Nos complace saber que su visita fue satisfactoria y que nuestro staff contribuyó positivamente a su experiencia. Esperamos tener el gusto de recibirle nuevamente muy pronto.

  • User:Excursion11369127514

    Trip type: Business

    ????? Fantastic stay — special thanks to Eduardo & Fernando!

    rating07 Sept 2026

    I had a wonderful stay at Aloft Cancun, and the bar service really made the experience even better. A special thank you to Eduardo and Fernando, who were absolutely fantastic throughout my stay.Both of them were incredibly friendly, professional and attentive. They always welcomed me with a smile, made excellent drinks, and went above and beyond to make sure I was having a great time. Their positive attitude and genuine hospitality really stood out and made me feel like more than just a hotel guest.Eduardo and Fernando are a real asset to the hotel and deserve special recognition for the excellent service they provide.I would definitely recommend Aloft Cancun and will happily come back on my next visit! ????5 stars without hesitation! ????? Emilio Cruz, Propietario at Aloft by Marriott Cancun, responded to this review It was a pleasure having you with us, and we’re so happy to hear you enjoyed your visit. Our entire team truly appreciates your kind comments and looks forward to welcoming you back on your next visit.

  • User:Alexandra E

    Trip type: Business

    Incredible stay!

    rating07 Sept 2026

    Our experience at the hotel was made even more special thanks to the two amazing bartenders, Eduardo and Fernando. They greeted us every time with genuine smiles, warm welcomes, and such positive energy. The drinks were always delicious, but what really stood out was the wonderful atmosphere they created — welcoming, lively, and uplifting. Their kindness and excellent service truly made our stay more memorable. They are a real credit to the hotel! Emilio Cruz, Propietario at Aloft by Marriott Cancun, responded to this review It was a pleasure having you with us, and we’re so happy to hear you enjoyed your visit. Our entire team truly appreciates your kind comments and looks forward to welcoming you back on your next visit.

  • User:Adriana A

    Trip type: Friends getaway

    The best experience!

    rating07 Sept 2026

    The best bartenders and hands down the best margaritas! ????Eduardo and Fernando made our time here so special. Eduardo was always so positive, welcoming and full of good energy, he somehow knew exactly what drinks to prepare for us without us even having to ask! Every single one was perfect.Fernando was just as amazing, so friendly, attentive and always making sure we were having the best time. They both made us feel so welcome and honestly became one of the highlights of our stay.We came for the margaritas but will remember Eduardo and Fernando even more! Thank you guys for all the laughs, amazing drinks and such good energy. We absolutely loved you and hope to see you again! ?????? Emilio Cruz, Propietario at Aloft by Marriott Cancun, responded to this review It was a pleasure having you with us, and we’re so happy to hear you enjoyed your visit. Our entire team truly appreciates your kind comments and looks forward to welcoming you back on your next visit.

  • User:Sherpa15571260213

    Trip type: Couples

    Great hotel!

    rating06 Sept 2026

    Great location and staff was amazing! Mario was very helpful with directions and especially with tips in taking taxi in Isla Mujeres. Overall all staff were very helpful and always willing to assist us. Emilio Cruz, Propietario at Aloft by Marriott Cancun, responded to this review It was a pleasure having you with us, and we’re so happy to hear you enjoyed your visit. Our entire team truly appreciates your kind comments and looks forward to welcoming you back on your next visit.

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