Beach Palace

Name: Beach Palace
Address: Blvd Kukulcan Km 11.5, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4.6

Zona Hotelera, Cancun (and vicinity), Mexico

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About Beach Palace

location

This hotel is situated in the leisure district of Cancún, just a few minutes walk to the town centre where guests will discover many shops, bars, restaurants and nightlife venues. Links to the public transport network are to be found directly outside of the hotel.

facility

The resort has a lift and features 410 rooms, including 44 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, golf and fishing. With windsurfing, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics, aerobics and handball. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Beach Palace

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Snorkelling
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Diving
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Golf
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  Events
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  Water Park
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Public Transport

25 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

6655

Very Good

1657

Average

520

Poor

166

Terrible

143

Recent Reviews: 9141

User:Monica T
Trip type: Family
Loved the time at Beach Palace
24 Feb 2026
It was our first time in Cancun and we had an amazing stay at this resort. Palace Resorts Management, Owner at Beach Palace All Inclusive, responded to this review Dear monicatE9440RT,Thank you very much for taking the time to share your experience with us.We are truly delighted to know that your first visit to Cancun was such a wonderful one and that you had an amazing stay at Beach Palace. It is especially meaningful to learn that we were part of such a special trip, and that our resort helped create memorable moments during your time in this beautiful destination.As part of our ongoing commitment to excellence, Beach Palace is currently undergoing a comprehensive renovation designed to further elevate the guest experience. We look forward to reopening this refreshed space and continuing to welcome guests with the same warmth and service that made your stay so enjoyable.We sincerely hope to have the pleasure of hosting you again in the future.Warm regards,Mark DahleGeneral Manager.
User:S P
Trip type: Family
Tavola restaurant - thank you Myrna
18 Nov 2025
Had a great experience in the Italian restaurant Tavola due to a very lovely kind lady Myrna. She always looked after my son and had special items made for him just as he requested. Palace Resorts Management, Owner at Beach Palace All Inclusive, responded to this review Dear gillsatvin,Thank you very much for sharing your experience at Tavola in Beach Palace.We are delighted to hear that Myrna made your visit so memorable and took special care of your son’s requests. Your recognition of her attention and kindness will be shared with her, as it is always inspiring for our team to know their efforts are appreciated.We look forward to welcoming you and your family again for another wonderful dining experience at Beach Palace.Warm regards,Mark DahleGeneral Manager.
User:Derek420tran
Trip type: Family
Amazing Staff at Beach Palace
18 Aug 2025
What made our trip amazing was the staff at Beach Palace. Carlos at Tequila made us feel like family. Carlos found out we enjoy spicy food and went out his way to purchase some salsa for us to bring back home. He brought us homemade chili oil made by his wife for us to enjoy during our stay. Paschial, Daniel, Chef Ricardo at Momo and Angel at Smokehouse were all great as well. Chef Ricardo brought out a special dish not on the menu for us to enjoy. What a great gesture. Pool staff and room service was great as well. Palace Resorts Management, Owner at Beach Palace All Inclusive, responded to this review Dear Derek420tran,We are delighted to read your wonderful comments about your recent stay at Beach Palace. It is truly rewarding to know that our team contributed to making your experience memorable. We are pleased that Carlos at Tequila made you feel at home and went above and beyond to enhance your visit, as well as that Chef Ricardo, Paschial, Daniel, and Ángel at Smokehouse provided you with special moments of service and attention.Your kind words for our pool staff and room service team are also very much appreciated. We will make sure your compliments are shared with them, as recognition of their dedication.We look forward to welcoming you back soon for another remarkable stay.Warm regards,Mark DahleGeneral Manager.
User:mikeejd123
Trip type: Family
Love this resort
12 Aug 2025
Amazing love this resort. The people are like family. Gabriella Ernesto and the rest of the staff make us feel like this is our home away from home. Can't wait to come back after renovations. See you in August of 2026 Le Blanc Hotels - Resorts, Propietario at Beach Palace All Inclusive, responded to this review Dear mikeejd123,Thank you for your wonderful feedback. We are thrilled to hear that Gabriella, Ernesto, and the entire team made you feel at home and part of our family. It’s exciting to know you’re looking forward to returning after the renovations, and we can’t wait to welcome you back in August 2026 for another memorable stay.Kind regards,Mark DhaleGeneral Manager
User:Sara L
Trip type:
Week at Beach Palace Cancun
10 Aug 2025
We had a lot of great service here! The service was top notch! Alfredo, by the pool, got us drinks every day! He also would get us food if we wanted! Angel and Ernesto were our waitors several days at both breakfast and lunch, and they were super intentive and helpful! Gabrielle made the best omelets every day at breakfast! But I have to make a *special* shout out to Andres! He went above and beyond - making my husband a spicy pineapple salsa or pico de galo every day and he always went above and beyond to be friendly and attentive! The staff was 5 stars! Great service! Our family had a great trip! Palace Resorts Management, Owner at Beach Palace All Inclusive, responded to this review Dear B9798lNsaral,Thank you very much for taking the time to share such a kind review of your recent stay at Beach Palace.We are delighted to hear that you and your family enjoyed the outstanding service provided by our team members Alfredo, Ángel, Ernesto, Gabriela, and especially Andrés, who went above and beyond to make your experience truly special. It is always rewarding to know that our efforts to provide personalized and attentive service are recognized and appreciated by our guestsYour positive comments about the friendly and attentive service of our staff, combined with the overall experience you had during your stay, inspire us to continue delivering the highest standards of hospitality. We will gladly share your compliments with the entire team as motivation to keep exceeding guest expectations.It was a pleasure to host you and your family, and we sincerely look forward to welcoming you back soon for another exceptional vacation at Beach Palace Cancun.Kind regards,Mark DahleGeneral Manager.