Beachscape Kin Ha Villas & Suites

Recent Reviews: 2781

• User:Breathguru

  Trip type: Solo travel

  Good value all-rounder

  17 Aug 2026

  Good medium standard property with a great location on a great part of the beach with no seawoodFood offerings were ok nothing specialStaff were excellent Quite a few families I’d suggest separating out guests with kids and couples / solos as I had very noisy neighbours with screaming kids Gestor de Experiencia, Guest Services / Front Office at Beachscape Kin Ha Villas & Suites, responded to this review Dear Breathguru, thank you for taking the time to share your experience. We are pleased to hear that you found our location to be excellent and that our staff provided you with outstanding service. Your feedback regarding the food offerings is appreciated, as we continually strive to enhance our culinary options. We also acknowledge your suggestion about guest separation for families and couples, and we will take this into consideration for future improvements. We hope to have the opportunity to welcome you back for an even more enjoyable stay.

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• User:??????? ?

  Trip type: Couples

  Hotel for Mexican famillies

  29 Jul 2026

  Location is cleary the best! Only a few sargasses, they are cleaning every day. Atmosphere is Mexican's familly hotel. Don't come as us as a couple... not good.Rooms are big and about clean... but dated and need a serious refresh. Value for the monney is ok. No more. The beach is great. Breakfast not so good but ok... Gestor de Experiencia, Guest Services / Front Office at Beachscape Kin Ha Villas & Suites, responded to this review Dear ??????? ?, thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our location and the efforts made to maintain the beach. Your feedback regarding the room condition and breakfast has been noted, and we will certainly take it into consideration as we strive to enhance our services. We aim to create a welcoming atmosphere for all our guests, and your insights are invaluable in helping us achieve this. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

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• User:Catherine O

  Trip type: Solo travel

  Nicer than the high rise hotel complexes in Cancun

  01 Jun 2026

  This place needs some renovating but the gardens were beautifully kept. The beach is good, no sargassum. I enjoyed the restaurant, but breakfast was a let down and over priced. In all the place is comfortable for a short stay and as all the buildings are small it seems much more spacious andrelaxing than the towering hotel blocks around it that look so depressing Gestor de Experiencia, Guest Services / Front Office at Beachscape Kin Ha Villas & Suites, responded to this review Dear Catherine O, thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our beautifully kept gardens and enjoyed the beach without any sargassum. It is wonderful to know that you found our property to be more spacious and relaxing compared to larger hotel complexes. Your feedback regarding breakfast pricing is valuable, and we will certainly take it into consideration as we strive to enhance our offerings. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

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• User:sandio261

  Trip type: Family

  If you’re looking for the best beach look no further!

  14 May 2026

  Front desk staff were super friendly and helpful. The one bedroom suite was spacious, clean and had everything we could need for our 5 night stay. Bed was comfy and shower pressure was great. The pool was great. The buffet breakfast was basic, repetitive for the few times we ate there. We tried the restaurant twice. Both were average meals. The Pina Colada was AMAZING. The star of the show is that beautiful beach! The sand is so soft and always could find a hut no matter what time we went. The overall experience was a great one! The grounds are kept super clean, staff are all super friendly, the room was great and the beach and sunset was one to remember. I definitely would come back here. Gestor de Experiencia, Guest Services / Front Office at Beachscape Kin Ha Villas & Suites, responded to this review Dear Sandi O, thank you very much for taking the time to share your wonderful experience. We are delighted to hear that our front desk staff provided you with friendly and helpful service, and that you found your one-bedroom suite to be spacious and well-equipped for your stay. It is gratifying to know that you enjoyed the comfort of the bed and the great shower pressure. We are particularly pleased that you appreciated our beautiful beach and the cleanliness of our grounds. Your feedback regarding the buffet breakfast and restaurant meals is valuable, and we will take it into consideration for future improvements. We look forward to welcoming you back for another memorable stay.

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• User:Timaitch69

  Trip type: Solo travel

  The staff ruined it

  02 May 2026

  Beachscape Kin Ha Villas & SuitesCancunIgnorant staff ruined it1058042041I stayed here for 3 nights on my return from Mexico City. The first night, my premium room was facing the road and I was not able to sleep due to a stream of loud traffic throughout the night.Thankfully, I was given a different room the following day. This was more modern, better equipped and quieter. It was a nice room, in a good position, with well-kept gardens.Unfortunately, some of the staff - the ones around the pool and beach front area - were really rude and intimidating and ruined my time here. They were actually hideous.Some of the men at front of house reception/ baggage were much kinder and that is why I have not a one star review, otherwise no stars.Furthermore, the security at the complex gate were uniquely unkind and unpleasant and even stopped me from leaving whilst in the taxi after I’d checked out, because they suggested I might be splitting without paying the bill. I was not and had paid the bill in full.During my first week in Cancun, I stayed in a very lively all-inclusive resort hotel for 8 nights: it was a 1000 percent better than this place and a pleasure to be there. The staff were all professional and affable. The staff at ‘Kin Hell Villas are the opposite of this.My advice dear fellow consumer: Caveat emptor - buyer beware! There are much nicer establishments than this, so think carefully before you book and do your homework.The resort is actually boring (but the near by beach is lovely- but wait and see what happens to you when you get on one of their sunbeds…even though you’re staying there!)There’s one over-priced bar on site, in which you are a captive audience…no entertainment. To be fair, if you like self-catering, some of the accommodation is quite good: though very expensive for what it is: and my first room was basic and very dated.However, what really needs replacing with utmost urgency is the staff, rather than any fixture and fittings. They are well past their sell by dates!In short, this is not hasta la vista, it’s a goodbye never to return baby! Gestor de Experiencia, Guest Services / Front Office at Beachscape Kin Ha Villas & Suites, responded to this review Dear Timaitch69, thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback regarding the room conditions and staff interactions is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We are pleased to hear that you enjoyed the upgraded room and the beauty of the nearby beach. However, we understand that the overall experience did not meet your expectations. Please rest assured that we are committed to enhancing our service and creating a more welcoming environment for all our guests. We appreciate your insights and hope you will consider giving us another opportunity in the future.

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