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Cancun Bay Resort

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Cancun Bay Resort

locationZona Hotelera, Cancun (and vicinity)

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About Cancun Bay ResortAbout Cancun Bay Resort

Location

This hotel is located on the outskirts of the hotel district, directly beside the beaches and a few paces from the landing stage of the excursion boats. A diverse selection of shops, restaurants and bars as well as links to the transport network can be found in the vicinity.

Facility

5 suites, 77 single rooms and 12 double rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The resort has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball and golf. Water sports available at the complex include windsurfing, sailing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, massage treatments and a solarium. An entertainment programme and a dance club are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Cancun Bay Resort Amenities at Cancun Bay Resort

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3229

Very Good

824

Average

305

Poor

113

Terrible

125

Recent Reviews: 4597

  • User:Coastal396068

    Trip type: Family

    Latin show with alicia and Ivan

    rating11 Jun 2026

    The Latino show was wonderful. Alicia & Ivan were fantastic on the rol. We danced, singed & enjoyed the show.

  • User:Nime B

    Trip type: Family

    Alicia y Ivan noche Latina

    rating11 Jun 2026

    Latino show was spectacular with the animation team, Alicia & Ivan

  • User:Betsy B

    Trip type: Family

    Alicia y Ivan Noche Latina

    rating11 Jun 2026

    The show was amazing the singer was amazing great show with the dancers loved it

  • User:Norma G

    Trip type: Friends getaway

    Noche Latino

    rating11 Jun 2026

    Excelente show con Alicia and Ivan Friday night

  • User:Caulder W

    Trip type: Friends getaway

    Cancuuuuun

    rating09 Jun 2026

    The manager ivan was amazing and gave us lots of good advice. The resort was clean and well kept. The buffet food was pretty good but stayed the same most days. The other restaurants at the resort were a good change of pace though. The bartenders were spectacular and a lot of fun to talk to. Gasped and Juan where the best! The only thing that were not great was the room service was inconsistent and just didn’t come some days

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