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Homemexico

Four Points By Sheraton Cancun Centro

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Four Points By Sheraton Cancun Centro

locationZona centro, Cancun (and vicinity)

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About Four Points By Sheraton Cancun CentroAbout Four Points By Sheraton Cancun Centro

Location

This hotel is located in Cancun, about 10 km from the beach.

Facility

The hotel has a lift and features 112 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and golf are available. With water skiing, windsurfing, jet skiing, banana boat rides, sailing, catamaraning and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Four Points By Sheraton Cancun Centro Amenities at Four Points By Sheraton Cancun Centro

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Catamaran

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

203

Very Good

119

Average

35

Poor

14

Terrible

16

Recent Reviews: 387

  • User:70barbw

    Trip type: Family

    We'll be back, great stay!

    rating25 May 2026

    Another great stay at Four Points Centro. We love the proximity to the local mall and the 2 connected restaurants. Breakfast is our favorite with Jose & Edgar making the buffet even more enjoyable. Emiliano at the front desk greeted us and thanked us for our loyalty, as did the staff member standing next to him. The housekeeping was daily and the room was spotless. The rooftop pool offers a great view of the hotel district, just be aware this hotel is in the city, not at the beach.

  • User:Meath88

    Trip type: Family

    V nice

    rating22 Jan 2026

    Spent a week at this hotel and it was very nice. Facilities very adequate and we really enjoyed the pool. Prices are ok not the cheapest for what you get. Staff are very friendly and efficient. A little outside the centre but the location is very nice. Only negatives are need a bit of an update at the pool area. Juan Pablo Colmenero, at Four Points By Sheraton Cancun Centro, responded to this review Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experienced. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Operations Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

  • User:Sandra S

    Trip type: Family

    Amazing!

    rating01 Oct 2025

    Wow! This is the most friendly hotel staff we've ever experienced! We only spent one night here but when they heard that it was an early birthday early anniversary trip that we were taking they went out of their way to celebrate us! The rooms were clean the food was amazing and the recommendations were wonderful! I would definitely come back here and stay again if we were in the area! Juan Pablo Colmenero, General Manager at Four Points By Sheraton Cancun Centro, responded to this review Dear Guest:On behalf of the entire hotel team, I want to thank you for sharing your experience at Four Points by Sheraton Cancun. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Cancun.Sincerely!Four Points by Sheraton Cancun Team!

  • User:Departure827596

    Trip type: Friends getaway

    Excellent hotel

    rating03 Mar 2025

    Very comfortable room and excellent staff in every area of the hotel. I would definitely stay in the hotel again. The restaurant was very good. The front desk staff was nice and very professional. The best choice for visiting the Galenia hospital next door. Highly recommended! Thank you Sheraton Four Points Centro Cancun. Juan Pablo Colmenero, General Manager at Four Points By Sheraton Cancun Centro, responded to this review Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General Manager

  • User:Jerry H

    Trip type: Solo travel

    Quick stay

    rating02 Mar 2025

    Clean rooms, polite staff and an overall nice experience. It’s not centrally located to the main tourist areas but I didn't mind since the neighborhood is quiet and safe. I wish there were more nearby restaurants and not just the hotel ones but it’s still a decent location especially for the price. Juan Pablo Colmenero, General Manager at Four Points By Sheraton Cancun Centro, responded to this review Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General Manager

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