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Gr Solaris Cancun

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Gr Solaris Cancun

locationZona Hotelera, Cancun (and vicinity)

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About Gr Solaris CancunAbout Gr Solaris Cancun

Location

This hotel enjoys a beautiful location in the Mexican city of Cancún with its many shops and entertainment venues, and the centre is around 40 minutes away on foot. A bus station is 25 minutes away by car, and it is some 20 km to Cancún airport.

Facility

The resort has 300 rooms, which are located on 7 storeys and are reachable by 3 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. 3 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball and volleyball. A number of sports are available, including water sports such as paddle boating, canoeing, water aerobics and aquafit. For a fee, guests can also enjoy jet skiing, motorboat rides, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at 5 restaurants (non-smoking, air conditioning and high chairs). Catering options include bed and breakfast, full board and all-inclusive. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Lunch is also served as a set menu. The complex also offers special catering options. For guests, alcoholic and non-alcoholic drinks are included.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Gr Solaris Cancun Amenities at Gr Solaris Cancun

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Lunch Buffet

    • -

      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Park

900 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

6285

Very Good

2118

Average

861

Poor

361

Terrible

336

Recent Reviews: 9961

  • User:Eliana L

    Trip type: Family

    Amazing!

    rating09 Jun 2026

    What a wonderful performance!!!!!!!

  • User:Diana R

    Trip type: Couples

    Relaxing

    rating08 Jun 2026

    The atmosphere was really good the rooms were really relaxing, I would do it again! The girl that messaged me was really caring and my gentle. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Dear Diana,Thank you very much for sharing your experience with us.We are delighted to know that you enjoyed the atmosphere of our hotel and found our rooms comfortable and relaxing. Comments like yours inspire us to continue creating memorable experiences for each and every one of our guests.We are also pleased to hear that the service you received from our team was warm and caring. We will gladly share your kind words with our colleague, as recognition like this is a great source of motivation for our entire team.We look forward to welcoming you back in the future for another equally special stay.Guest Service

  • User:Angela M

    Trip type: Friends getaway

    Spa treatment

    rating08 Jun 2026

    Ana was absolutely amazing ! 10Out of 10! Customer service was impeccable ! I feel like a new woman ! Thank you Ana! I will be back ! Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Dear Angela,Thank you very much for sharing such a wonderful review of your experience with us.We are delighted to know that Ana made such a positive impact during your visit and that the service you received exceeded your expectations. We will certainly share your kind words with her, as recognition like yours is a great motivation for our team to continue delivering exceptional experiences.We are thrilled to hear that you left feeling so refreshed and that you plan to return. It will be our pleasure to welcome you back again very soon.Guest Service

  • User:Julian F

    Trip type: Family

    Kinds Friendly SPA

    rating07 Jun 2026

    The whole family got the SPA service at the hotel. Leticia, our massage specialist, was very professional. The SPA has a great atmosphere. This is a must if you are really looking to relax. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Estimado julianMuchas gracias por compartir su experiencia con nosotros.Nos complace saber que usted y su familia disfrutaron de los servicios de nuestro SPA y que encontraron en él el ambiente perfecto para relajarse. Nos alegra especialmente conocer su reconocimiento hacia Leticia; estaremos encantados de compartir sus amables comentarios con ella, ya que sin duda serán una gran motivación para continuar brindando un servicio excepcional.Agradecemos su recomendación y esperamos darle la bienvenida nuevamente para que disfrute de otra experiencia de descanso y bienestar con nosotrosServicio al huesped

  • User:Asociacion de C... e

    Trip type: Family

    Excellent

    rating07 Jun 2026

    Super friendly staff. Great atmosphere and massages with excellent quality. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Estimado/a asociacion de C.Muchas gracias por compartir su comentario.Nos alegra saber que disfrutó del ambiente y que nuestro equipo le brindó un servicio amable y atento, así como masajes de excelente calidad. Su reconocimiento es muy importante para nosotros y será un gusto compartirlo con el personal.Esperamos tener el placer de recibirle nuevamente muy pronto para seguir ofreciéndole una experiencia agradable y relajante.Servicio al huesped

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