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About Grand Oasis Palm
The hotel is located in Cancún's hotel zone, 5 km from the city centre, near the Embarcadero (pier), from where tours depart daily to Isla Mujeres. There are numerous bars, restaurants and shopping opportunities nearby. The airport is 20 km from the hotel.
The resort was modernised in 2024. The resort has a lift and features 514 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a currency exchange service and a cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, a transfer service, translation services, a laundry service, a hairdresser, a page service and a hotel doctor. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service. 3 conference rooms are available for lectures, presentations and meetings.
Air conditioning (no extra charge) ensures that rooms maintain just the right temperature. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. 62 family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing about in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. The resort offers a range of outdoor sport, including beach volleyball and jogging or, for a fee, golf and fishing. Guests can partake in various water sports, including kayaking and aquafit. In addition, jet skiing is offered for a fee. Sport and leisure facilities at the complex include a gym, yoga and pilates. Various wellness options, such as a spa, a beauty salon, massage treatments and anti-ageing treatments, are offered for a fee. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Various dining options are available, including a café, a bar and a lobby bar. Guests can enjoy dining in the cosy atmosphere of the 7 restaurants (a buffet and à la carte available). All-inclusive is offered as a catering option. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and children's meals, for example. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The show cooking is a particularly special attraction. Alcoholic beverages and international brands are included in the price.
The following credit cards are accepted: American Express, VISA and MasterCard.
Amenities at Grand Oasis Palm
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Foyer
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Nightclub
Pets
Playground
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
Theatre
Waterslide
Wifi
Hygiene
Additional safety measures in catering
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand hygiene training for employees
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Intensified room cleaning
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
All inclusive
Breakfast Buffet
Drinks Included
Evening Buffet
Lunch Buffet
Special Diet
Sport/Entertainment
Aerobics
Aqua aerobics
Badminton
Beach Volleyball
Billiards/Snooker
Catamaran
Children's Entertainment
Children's Pool
Cycling/Mountain Biking
Diving
Entertainment Programme
Gym
Jacuzzi
Jet Skiing
Massage
Outdoor Pool(s)
Parasols
Sailing
Sauna
Steam bath
Sun loungers
Sun terrace
Surfing
Table Tennis
Tanning Studio/Solarium
Tennis
Water Skiing
Windsurfing
Location

Around this property:
Beach
10 m
Shopping opportunities
3 km
Golf Course
5 km
Bus Station
6 km
Nightclub
7 km
Train Station
26 km