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This hotel is situated at the top of the Yucatán peninsular directly on the hotel's own white sandy beach. Shopping facilities and restaurants can be reached within 50 m, whilst bars and clubs can be reached within 10 minutes on foot.
30 suites, 124 single rooms and 157 double rooms are available to guests in a 6-storey main building and 2 auxiliary buildings. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, beach volleyball, volleyball and golf. A wide range of sports are available, including water sports such as windsurfing, kitesurfing, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling and diving or, for a fee, water skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, massage treatments and a solarium. Subject to charge: a spa. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
The following credit cards are accepted: VISA and MasterCard.
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Hairdresser
Hotel Safe
Kids Club
Laundry Service
Lifts
Medical Assistance
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
Wifi
Hygiene
Enhanced cleaning programme
Meals
All inclusive
Evening Buffet
Lunch Buffet
Sport/Entertainment
Aerobics
Beach Volleyball
Canoe
Catamaran
Children's Entertainment
Children's Pool
Darts
Diving
Entertainment Programme
Golf
Gym
Indoor Pool
Jacuzzi
Massage
Outdoor Pool(s)
Parasols
Sailing
Sauna
Steam bath
Sun loungers
Sun terrace
Tanning Studio/Solarium
Water Skiing
Windsurfing

Shopping opportunities
50 m
Restaurants
50 m
Excellent
10451
Very Good
3983
Average
1493
Poor
741
Terrible
724
Recent Reviews: 17392
User:asb1003
Trip type:
Too expensive for what it is
24 Jun 2026
User:Sightseer39573711957
Trip type: Friends getaway
40th Birthday Trip
24 Jun 2026
User:mustangt02
Trip type:
Great
24 Jun 2026
User:Salome S
Trip type: Family
Bad hotel rooms and services.
24 Jun 2026
User:Sheila R
Trip type:
Luxury Hotel
24 Jun 2026