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About Hard Rock Hotel Cancun
The hotel is located in the centre of Cancún's legendary Zona Hotelera, which is filled with many nightlife destinations, shopping centres, restaurants and bars. The hotel sparkles against the brilliance of a white sandy beach and the Caribbean Sea.
The resort has a lifts and features 601 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 4 conference rooms.
Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a flatscreen television, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms include a vanity mirror and are equipped with a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. A variety of activities such as cycling/mountain biking, tennis, beach volleyball, volleyball and basketball or, for a fee, golf, are offered at the resort. Water sports available at the complex include windsurfing, jet skiing, banana boat rides, snorkelling, diving, water aerobics and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, yoga and aerobics. There is a wellness area with a sauna, a steam bath, a hammam, massage treatments and a solarium and, for an additional fee, a spa and a beauty salon. Leisure facilities include a kids' club, live music and a nightclub.
Dining facilities include 6 restaurants, a dining room, a bar and a lobby bar. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Staff are also happy to provide children's meals. The resort also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.
The resort accepts the following credit cards: American Express, VISA and MasterCard.
Amenities at Hard Rock Hotel Cancun
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Bicycle Hire
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Newspaper kiosk
Pets
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
All inclusive
Sport/Entertainment
Aerobics
Aqua aerobics
Banana Boat
Basketball
Beach Volleyball
Billiards/Snooker
Children's Pool
Cycling/Mountain Biking
Diving
Golf
Gym
Jacuzzi
Jet Skiing
Massage
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Surfing
Tanning Studio/Solarium
Tennis
Windsurfing
Location

Around this property:
Shopping opportunities
100 m