Hilton Garden Inn Cancun Airport

Name: Hilton Garden Inn Cancun Airport
Address: Carr. Cancun-Chetumal KM. 22, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4

Aeropuerto, Cancun (and vicinity), Mexico

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About Hilton Garden Inn Cancun Airport

location

This hotel warmly welcomes guests in Cancun.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, room service and a hotel shuttle bus.

rooms

Guests may securely store their valuables in a safe. A telephone, a TV and WiFi (no extra charge) also come standard in the rooms. Bathrooms are equipped with a shower and include a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

A range of sport and leisure activities ensure a lively and interesting stay. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. A variety of refreshing drinks await guests at the pool bar. After an eventful day, guests can work out and recharge in the gym.

meals

The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Amenities at Hilton Garden Inn Cancun Airport

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
General Services
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
- -
  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
Transfers
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  Airport Transfers

Location

Around this property:

Airport

1000 m

Centre

18500.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

246

Very Good

Average

Poor

Terrible

Recent Reviews: 408

User:S3512RLalexf
Trip type: Couples
Hotel Adecuado
26 Jun 2026
Hotel was fine, served it's purpose, nothing remarkable. Very close to the terminal.El hotel fue adecuado, limpio y cerca del terminal.
User:Adrian L
Trip type: Family
Uber incident
22 Jun 2026
I had a very hostile and unpleasant stay. I only stayed one night as it was my last night in Cancun. I wanted to go out for my last night and tried to take an uber, but the bellman would not let my uber pick me up and harassed them to leave. I ended up having to cancel my uber and got charged. They then looked at me with shame as they informed me that uber is illegal, which was a lie. After looking into it I learned that there is a taxi cartel and the hotel is in on it, they claim uber is illegal and force you to take their expensive 3rd party taxi service if you want to go anywhere. This completely ruined my last night and left a sour taste in my mouth. When I confronted Hilton guest services I got a hostile message back saying that because I have a friends and family discount I am not allowed to leave a complaint or they will take me out of the friends and family program. I also took this to Hiltons guest services because I didn't feel safe bringing it up to the hotel as they avoided answering my question when asked if uber was illegal. The service at the hotel was very lifeless and nonchalant, and the pool is neon green with algae I assume. Overall, this experience with Hilton has left such a sour taste. Would not EVER recommend this place to stay.
User:Tim P
Trip type: Family
Hotel stay
21 Jun 2026
We stayed a night and had dinner in the hotel restaurant. Marciel was our waiter and was fantastic. He was incredibly friendly.
User:Ken M
Trip type: Couples
Food and service is excellent
19 Jun 2026
Marcial our server at the restaurant was just amazing. Incredible service and the food was so good.. The hotel is really nice with the contemporary vibe and so close to the airport. It was a perfect spot to book..
User:Samantha A
Trip type: Family
Very good place
19 Jun 2026
Location was the best since we needed a place just to crash for a night ,the room was nice and clean, food was very good, e.g mixed grill and guacamole. Maciel was very attentive and nice with us, we will definetely come back here. Thank you.