Hotel Maria de Lourdes

Name: Hotel Maria de Lourdes
Address: Ave. Yaxchilan 80 A, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 3.1

Zona centro, Cancun (and vicinity), Mexico

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About Hotel Maria de Lourdes

location

Centrally located in Cancun, this hotel is approximately 4 km from the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

rooms

Rooms are equipped with air conditioning and central heating. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf and a beauty salon. Activity coordinators organise an entertainment programme for adults and children.

meals

The dining area includes a restaurant and a bar. Breakfast, lunch and dinner are available.

Amenities at Hotel Maria de Lourdes

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Room Service
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  Laundry Service
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  Garage
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  Playground
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  Pets
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  Laundry
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  Parking
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  Wifi
Building Information
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  Garden (m²)
Common Area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Beach

4000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 52

User:National T
Trip type: Business
No response
04 Feb 2024
I have booked this Hotel via Expedia and both the third party and I have been trying to contact the Hotel (Hotel Maria de Lourdes) for changes however no one is answering the toll-free. The email was sent and still waiting while another message was sent via WhatsApp was communicated in Spanish only, after asking for help they stopped communicating.
User:jim a
Trip type: Family
Dirty
11 Sept 2017
We booked this hotel because my husband stayed here long time ago. When we arrived this time, it shocked both of us, the room was dirty and dark, my husband even afraid to lay his tooth brush down on the bathroom sink counter. We don't mind budget hotels but this is not a place you want to spend your vacation money even it is cheap. We ended up changing hotel after the first night and requesting a refund. Unfortunately the hotel played the card that they don't speak any English, so that the trip advisor's agent couldn't verify the information she needed to process the refund, we ended with no refund, but staying there would be unbearable, we changed our hotel anyway. If your expectation is that this place is going to be better than camping, then go ahead, otherwise, don't book this hotel.
User:jennytostada
Trip type:
Enough for just one night!
22 Apr 2017
If you have an emergency, take it, but no more than a night. The room I was had a weird smell, bedding didn't look clean, washroom didn't flush properly. We preferred do not take a shower there nor use blankets.Great location, free parking and WiFi. They will start renovations they said... I wish the best because the hotel needs it!
User:appetoni
Trip type:
dirty and in disrepair but cheap
03 Apr 2017
On the plus side the room was cheap and in a good central location and the staff was friendly and helpful. The shower had good pressure and hot water. Fresh drinking water available in the hallway. That's about the end of the positives. Negatives: filthy room - especially the floor and bedspreads (spots on the floor that I thought were smashed bedbugs turned out to be smashed chocolate crumbs that had not been mopped up), leaking air conditioner right on to the luggage table soaked my clothes (on a good note, the staff did dry my clothes for me), staff sets the air conditioning for you and you get no remote. a/c freezes up and stops cooling the room, beds are old and dirty/dingy, green, outdated, flat pillows, centipedes in the room, no level of safety, windows looking out to the hallways. They have breakfast but I can't remark on that because I was not informed that I had to pre-arrange and prepay for it. Not many places to eat nearby unless you taxi to the market. No ice available but you can buy ice, drinks, and snacks about a half block away at the Oxxo.
User:olivia m
Trip type: Family
Nice and affordable
02 Mar 2017
Spent 10 days and it was great, near oxxo and Las Palapas (good food). Very affordable at $30 a night, private parking, clean rooms and pleasant staff! If your looking to rather spend money on exploring Cancun than a hotel, this is the place to stay. Will definitely stay again.