Hotel NYX Cancun

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Hotel NYX Cancun

Name: Hotel NYX Cancun
Address: Blvd. Kukulkan, Manzana 52, Km 11.5, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4.4

Zona Hotelera, Cancun (and vicinity), Mexico

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About Hotel NYX Cancun

location

This hotel is situated in the leisure area of Cancún and just a few minutes away from various shops. It is located directly on an inviting beach by the turquoise blue sea providing entrancing views. Nearby is also a diverse range of shopping facilities, numerous restaurants, cafes and pubs in plenty; a lively nightlife and extensive entertainment venues are available. Links to the public transport system can be reached within 12 km of the hotel.

facility

119 rooms are available to guests in a 3-storey main building and a 4-storey auxiliary building. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a page service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a projector.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, beach volleyball and golf are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a solarium and, for an additional fee, a spa and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

The dining area includes a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. All-inclusive can be booked. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (à la carte and a set menu) and dinner (à la carte) offer plenty of variety. The resort also offers snacks. The chefs prepare delicious specialities during the show cooking. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Hotel NYX Cancun

Facilities
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  Lobby
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  Shops
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Wifi
Beauty and Spa
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  Spa
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  Steam and Sauna
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Pool/ Beach towels
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  Wheelchair
Hygiene
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  Gym/ Fitness centre
Meals
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  Bar
Payment
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  ATM
Shopping
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  Souvenir shop
Sport/Entertainment
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  Swimming Pool
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  Billiards/Snooker
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  Events

Location

Around this property:

Sea

10 m

Public Transport

20 m

Bars / Pubs

50 m

Restaurants

50 m

Shopping opportunities

50 m

Nightclub

1000 m

Golf Course

4000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

9619

Very Good

2607

Average

929

Poor

431

Terrible

501

Recent Reviews: 14087

User:DSparks07
Trip type: Friends getaway
A little Boutique Heaven
22 Sept 2026
This is our 12th trip back to Hotel Nyx Cancun! Great food, great drinks, and even better service! September is a great time to come to Mexico, the weather is still HOT, but the crowds are not. Can't wait until we make it back again! Special shout-outs to our favorites, Stephanie, Juan Jose, and Heriberto!
User:fuadsuleyman125
Trip type:
Best hotel in terms of value and quality
19 Sept 2026
Welcoming and accommodating staffs. Quality food and service. Overall, we had a great memorable stay! Guest Experience, Atención al huésped/Recepción at Hotel NYX Cancun, responded to this review Dear Faudsuleyman125,Thank you so much for your wonderful review.We are delighted to know that you had such a memorable stay and especially appreciated the welcoming and accommodating service provided by our team, as well as the quality of our food and service. Your kind words mean a great deal to all of us.We look forward to welcoming you back for another excellent experience.Warmest regards.Guest Experience Manager.
User:olha594
Trip type:
Good small hotel
18 Sept 2026
We really enjoyed our stay at NYX hotel. The food is good, rooms a spacious and clean, great beach, and you can really see it's being cleaned thoroughly. To my mind the main treasure is people working there, you're bathing in a very welcoming, warm and friendly atmosphere. I can say price/quality balance is great, and I can definitely recommend it to someone who's tired of a big hotels vibe. Guest Experience, Atención al huésped/Recepción at Hotel NYX Cancun, responded to this review Dear olha594,Thank you very much for sharing your experience with us.We are delighted to know that you enjoyed our food, spacious and clean rooms, beautiful beach, and the overall cleanliness of the property.We especially appreciate your kind words about our team. It means a great deal to know that their warmth, friendliness, and welcoming attitude helped create such a positive atmosphere during your stay. We are also very pleased that you enjoyed the intimate size and balance of our hotel, particularly as an alternative to larger resorts.We hope to have the pleasure of welcoming you back in the future and pamper you even more.Warmest regards,Guest Experience Manager.
User:Kam A
Trip type: Family
Great beach and nice smaller resort
13 Sept 2026
The beach was excellent, Ive been to cancun and stayed at different resorts and this one probably has the best beach and swimmable water with minimal waves and seaweed. Hotel is also walking distance to la isla.The food was good but I think they can work on the flavours. umami and chianti were nice but the lack of vegetarian and seafood options is evident. For example at the buffet they had only 1 fish option every night and everything else had pork beef or chicken including the grill. As well, breakfast was always the same. Seems they're catering mostly to Americans. All other resorts Ive stayed at had many seafood options. Also the hotdogs and hamburgers, no vegetarian options. Veggie dogs at the pool bar would be nice! The lunch restaurant I had to request some of the dishes be made without meat and the servers were reluctant to ask the chef to make substitutions "because he was grumpy" . Need to get more with the times. Also every other all inclusive includes the coffee bar except this one. If you are a coffee lover please note this is not part of all inclusive. The entertainment staff were great, there were a variety of activities including a sound bath which I highly recommend. One of the salsa making classes was cancelled.The rooms were clean. We had a room right by the lobby and the sound was unbearable so they moved us to a room further in upon our request. Staff were very kind.All in all a good experience for a smaller resort. Guest Experience, Atención al huésped/Recepción at Hotel NYX Cancun, responded to this review Dear 595kama,Thank you very much for taking the time to share such detailed feedback about your stay.We are delighted to know that you especially enjoyed our beautiful beach, convenient location, cleanliness, entertainment program, and the kindness of our team. We are also pleased that our staff was able to assist you promptly with a quieter room when the original location did not provide the restful environment you expected.We appreciate your comments regarding the variety of our buffet. Food preferences vary greatly among our guests, but feedback such as yours is valuable and will be shared with our Food & Beverage team for consideration.We appreciate your visit and are pleased to know that, overall, you had a good experience at our smaller resort. We hope you could visit us again, so we can pamper you even more.Warmest regards,Guest Experience Manager.
User:angnt3
Trip type:
Not Satisfied
13 Sept 2026
Purchased all inclusive but it’s only limited inclusive. To get bottle beer it’s $6 which was $2 more than most anywhere else we went Guest Experience, Atención al huésped/Recepción at Hotel NYX Cancun, responded to this review Dear angnt3,Thank you for taking the time to share your feedback.We are sorry to learn that our All-Inclusive offering did not meet your expectations. We would, however, like to clarify that our regular All-Inclusive plan includes breakfast, snacks, lunch, dinner, national alcoholic beverages, and non-alcoholic beverages.Certain imported or premium-brand beverages, as well as selected specialty and gourmet items, are available at an additional charge. Guests looking for a broader selection of premium products may also choose our Premium All-Inclusive option. These inclusions and any applicable additional charges are communicated as part of the corresponding package and menus.Nonetheless, your comments are really important to us, as they help us to improve our services.Warmest regards,Guest Experience Manager.