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Homemexico

Hotel Parador

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Hotel Parador

locationZona centro, Cancun (and vicinity)

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About Hotel ParadorAbout Hotel Parador

Location

This hotel welcomes guests in Cancun.

Facility

The hotel has a lift and features 66 rooms. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a car hire service, room service and a laundry service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge).

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A terrace with sun loungers and parasols is available. After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Hotel Parador Amenities at Hotel Parador

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Garage

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      Laundry Service

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Pool

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      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

9

Very Good

35

Average

42

Poor

31

Terrible

52

Recent Reviews: 169

  • User:LindaJimMN4

    Trip type: Couples

    Great location

    rating03 Mar 2026

    Very comfortable clean room Lovely staff Fantastic location close to bus station and restaurants Shame no free water to fill up bottles

  • User:Ofir P

    Trip type: Solo travel

    Humiliating and terrifying experience in Hotel Parador

    rating26 Apr 2023

    I here to report a disturbing experience I had while checking at hotel in Cancun, Mexico. I have never encountered such a humiliating and terrifying situation.I booked a two-night stay at Hotel Parador in Cancun, and I attempted to update the hotel on my late arrival by phone, messages, and emails. Despite my efforts, I received no response from the hotel. On the day of my arrival, both of my flights were delayed, and I landed in Cancun at 2:00 am local time. I immediately took a taxi to the hotel and was relieved to see that I had been able to update my arrival time on the booking to 2:00 am, and the hotel had confirmed this.However, when I arrived at the hotel, the manager informed me that he had canceled my reservation 17 minutes earlier because check-in was only until 7:00 pm. I was shocked and confused since I had received confirmation from the hotel about my late arrival. The manager was extremely rude and unhelpful, and he offered me only one option: to book a room for 1500 Peso, which was triple the price, and to check out at noon the same day (27/4)I explained my situation to the manager several times, but he refused to listen and showed no sympathy for my plight. He eventually changed the booking price to 1500 per night after 20 minutes of discussion, but I was left alone in the streets of downtown Cancun in the middle of the night, afraid for my safety.I extremely ask from everyone to avoid this place - not because the room or the price but because the un humanity attitude of this manager. In the middle of the night, he even didn't let me use the bathroom. They aren't deserve customers money - they first need to know how to treat people. It's a shame!

  • User:brankom99

    Trip type:

    Cold staff

    rating12 Mar 2020

    Hotel is in center of city Cancun, far away of touristic places, but near a many stores and markets.It's close to bus station. Restoran in hotel offer only breakfast ( nothing special), better option is to take it in one of many restaurants nearby.I had room on first floor, spacious and clean. Bathroom can be bigger, but even small is useful. Only one kind receptioner speak english, other two are almost rude and speak only spanish. For short stay it can be acceptable.

  • User:tyagi

    Trip type:

    Charged 2x for room, no refund coming

    rating05 Jan 2020

    I made a mistake in booking and now the hotel has refused to return the extra money - US$167(MX$3162). I have been double charged for my room. I have stayed in this hotel 6 or 7 times since 2014 and I would have expected them to be more flexible about rules. But it seems MONEY/GREED is number 1 to them.This is a budget hotel and I have put up with less than ideal conditions. When I checked in this time there was not hot water for the first 24 hours. The deal clerk said it was broken and had no idea when it would be fixed. Always MANAÑA! When the hot water works I have to run the shower about 15 minutes for hot water. And, I won’t elaborate on the black MOLD in the bathrooms. The free WiFi in public areas means something I have to walk to the other end of the building or go to a different floor. Sometimes standing next to a router it is slower than dial up connection.And the NOISE at night! There is a open air bar in hotel entrance where the music probably can heard over in the hotel zone till 5AM!If you want cheap and inconvenience, this is the place for you.

  • User:Guillaume S

    Trip type: Solo travel

    Very bad hotel

    rating03 Oct 2019

    Very poor level. Everything is dirty from the bed to the sink. The bed is dirty too. There is no light in the bathroom. I could only get the WiFi in the corridor because there was no Wi-Fi in the room. And furthermore, the hotel staff is not smiling at all and very unlikely to get you in your room 5min before the check-in hour... So I very poor service. And no hot water in the shower.Hotel to flee

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