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Ideal for beach holidaymakers and families, this complex lies in Cancun, right by the sea.
The hotel has a reception desk and features 425 rooms. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), medical assistance, room service, a laundry service, a hairdresser and a page service. 22 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning and a fan. In most units, a balcony with sea views provides an ideal place to relax. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, an alarm clock and WiFi (no extra charge). Slippers are included. Bathrooms are equipped with a baby bath. A hairdryer, a vanity mirror and bathrobes are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. 6 wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 9 outdoor pools, while children have a special swimming area just for them. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, golf is also available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay.
Various dining options are available, including 5 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. For guests, alcoholic and non-alcoholic drinks are included.
Facilities
Air conditioning
Lobby
Currency Exchange
Shops
Conference Room
Room Service
Laundry Service
Kids Club
Playground
Pets
Elevator/ Lift
Laundry
Parking
Smoke detector
Smoking rooms
Wifi
Beauty and Spa
Massage
Salon
Spa
Steam and Sauna
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Game Room
Outdoor Furniture
Reception
Sun Deck
Distances
Beach
Family and Kids
Childcare service
General Services
Concierge
Doctor on call
Luggage storage
Multilingual Staff
Pool/ Beach towels
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Cafe
Restaurant
Outdoor Activities and Sports
Water sports
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
TV
Room service
Toiletries
Security
Fire extinguishers
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Outdoor Pool(s)
Swimming Pool
Sauna
Table Tennis
Gym
Billiards/Snooker
Tennis
Tanning Studio/Solarium
Events
Water Park
Transfers
Airport Transfers

Beach
0 m
Airport
15000 m
Centre
27000 m
Excellent
6181
Very Good
1820
Average
744
Poor
295
Terrible
366
Recent Reviews: 9406
User:Traveler46809818848
Trip type:
Disgusting. Outdated. Not Even Close to 5 Stars. DO NOT STAY HERE if you're looking for a 5 star hotel
13 Jun 2025
User:Leonardo A
Trip type:
All inclusive with a nice beach? Think again.
13 Jun 2025
User:AnonymousBrowner
Trip type:
Iberostar Experience
08 Jun 2025
User:CARLAES
Trip type:
Go somewhere else, this place is 3 stars at best!
07 Jun 2025