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This hotel is situated right by the beautiful, wide sandy beach in the leisure district of Cancún. Plaza Caracol shopping district is just a few minutes’ walk away and guests can discover the many bars, restaurants, shops and nightclubs there. The congress centre is also just a few paces from the hotel.
10 suites, 115 single rooms and 175 double rooms are available to guests in a 6-storey main building and a 10-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi, the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.
No matter the weather, guests can always enjoy a swim in one of the 2 indoor pools. On hot days, a dip in the refreshing outdoor pool is not to be missed. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols the sun terrace complete the holiday. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. With snorkelling or, for a fee, windsurfing, jet skiing, motorboat rides, canoeing, sailing, catamaraning and diving available, fans of water sports have plenty of options to choose from. Sport and leisure facilities at the resort include a gym and table tennis. There is a wellness area with a spa, a sauna, a steam bath and hydrotherapy treatments and, for an additional fee, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy their meals in the cosy atmosphere of the 4 restaurants, which are equipped with high chairs. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and vegetarian dishes can be prepared on request. The complex also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.
Facilities
Air conditioning
Lobby
24-hour reception
Currency Exchange
Shops
Conference Room
Internet access
Room Service
Laundry Service
Playground
Elevator/ Lift
Ironing services
Laundry
Newspaper
Parking
Smoke detector
Smoking rooms
Wifi
Beauty and Spa
Massage
Spa
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Picnic area
Sun Deck
Distances
Beach
Family and Kids
Childcare service
General Services
Concierge
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hygiene
Gym/ Fitness centre
Meals
Breakfast Buffet
Breakfast Served
Special Diet
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Outdoor Activities and Sports
Water sports
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
TV
Room service
Toiletries
Security
Fire extinguishers
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Outdoor Pool(s)
Swimming Pool
Sauna
Table Tennis
Gym
Golf
Events
Transfers
Airport Transfers
Shuttle Service

Tourist Centre
100 m
Excellent
2370
Very Good
925
Average
295
Poor
166
Terrible
142
Recent Reviews: 3898
User:Ethan P
Trip type: Family
Amazing solo getaway with the best beach
12 Sept 2026
User:CASECHI
Trip type: Solo travel
Very nice hotel with a great beach.
08 Sept 2026
User:Veronica982
Trip type: Family
Buffett a disaster with birds all over!
02 Sept 2026
User:Sabina C
Trip type: Solo travel
A five stars relaxing and healthy experience
28 Aug 2026
User:philiptjohnsonjr
Trip type: Couples
Excellent Property and Team!
28 Aug 2026