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This hotel is located in the leisure centre of Cancún directly beside the long, fine sandy beach that lines the Caribbean Ocean. The lively tourist centre with its many shopping venues, restaurants and bars are to be found just a few minutes’ drive away. Cancún international airport is 16 km from the hotel.
Guests have a choice of 38 suites, 414 single rooms and 165 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, basketball and golf. With windsurfing, jet skiing, sailing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and a kids' club.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Facilities
Air conditioning
Lobby
24-hour reception
Currency Exchange
Shops
Conference Room
Internet access
Room Service
Laundry Service
Kids Club
Playground
Pets
Elevator/ Lift
Ironing services
Laundry
Newspaper
Parking
Smoking rooms
Wifi
Beauty and Spa
Massage
Salon
Spa
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Game Room
Outdoor Furniture
Sun Deck
Distances
Beach
Family and Kids
Childcare service
General Services
Concierge
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Special Diet
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Outdoor Activities and Sports
Snorkelling
Water sports
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
Safe
TV
Bathrobes
Room service
Slippers
Toiletries
Security
Fire extinguishers
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Indoor Pool
Outdoor Pool(s)
Swimming Pool
Sauna
Diving
Windsurfing
Gym
Golf
Tennis
Events
Water Park
Transfers
Airport Transfers

Beach
0 m
Centre
15500.0 m
Airport
18000 m
Excellent
3586
Very Good
1366
Average
358
Poor
140
Terrible
131
Recent Reviews: 5581
User:Kim L
Trip type:
Best Hotel in Zona Hotelera Cancun
01 Aug 2025
User:Valerie R
Trip type:
Best service ever!
01 Aug 2025
User:olcid
Trip type: Family
Great Stay
26 Jul 2025
User:Haley C
Trip type:
Wonderful experience for an anniversary trip!
22 Jul 2025