Ocean Spa Hotel

Name: Ocean Spa Hotel
Address: Blvd Kukulcan Km 3.5, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4.2

Zona Hotelera, Cancun (and vicinity), Mexico

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About Ocean Spa Hotel

location

This hotel affords view out over the Bahía de Mujeres being located directly beside the beach opposite the famous 'La Boom’ nightclub and approximately 10 minutes from the so-called ‘Party Zone’. The resort centre and links to the public transport network are about 5 minutes away and it is approximately 25 minutes to Cancún international airport.

facility

The resort has a lift and features 152 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The resort has family rooms, non-smoking rooms and smoking rooms.

sport

The pool complex, which includes 3 outdoor and indoor pools, is ideal for exercise and active relaxation. Little swimmers can splash around in the children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The resort offers outdoor sports, including tennis, beach volleyball, volleyball and basketball. With paddle boating, canoeing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the complex include a gym, table tennis and billiards. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

The dining area includes a restaurant with air conditioning and a bar. Catering options include half board, full board and all-inclusive. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu.

Amenities at Ocean Spa Hotel

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Hairdryer
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  TV
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  Room service
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  Slippers
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  Toiletries
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Tennis
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  Events
Transfers
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  Shuttle Service

Location

Around this property:

Public Transport

12 m

Sea

30 m

Bus Station

350 m

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

5211

Very Good

1970

Average

1026

Poor

424

Terrible

510

Recent Reviews: 9141

User:ReyTrov
Trip type: Couples
Best experiences
16 Jul 2025
Would definitely recommend this hotel for couples and family looking for a relaxing getaway. I’d gladly return.“Had a fantastic stay with excellent service and stunning views definitely one of the...
User:77daler
Trip type: Couples
Not "great," but not "bad."
07 Jul 2025
Ocean Spa is a nice little resort, not in the hustle and bustle of the Hotel Zone. It is listed as a 5 star property. It is NOT. Think more like 2.5-3 star high end motel...which is enchanced by...
User:Yoana Z
Trip type: Couples
It is an average hotel
03 Jul 2025
My husband and I stayed at this hotel for 4 nights and prior to coming here we stayed at another hotel at Isla Mujeres. We absolutely loved our stay at Isla Mujeres and not sure if that is why we...
User:Jerome S
Trip type: Family
Got to do better!
30 Jun 2025
We arrived late so we didn’t know the lay of the land so we had to eat the very limited buffet that night which was terrible. Then we woke up for breakfast the next morning and breakfast was limited...