One Cancun Centro

Name: One Cancun Centro
Address: Av. Tulum esq. Banco Chinchorro, 1-01, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4.1

Zona centro, Cancun (and vicinity), Mexico

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About One Cancun Centro

location

This hotel is located in Cancun, about 6 km from the beach.

facility

The hotel has a lift and features 126 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning. Rooms include a queen-size bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked.

sport

Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Parasols and comfortable sun loungers are available on the sun terrace.

meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A fortifying breakfast is served daily.

Amenities at One Cancun Centro

Facilities
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  Air conditioning
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  Room Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
Object Information
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  Fax
Room Facilities
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  Shower
- -
  Bathtub
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  TV
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  Room service
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  Toiletries
Sport/Entertainment
- -
  Swimming Pool
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  Gym

Location

Around this property:

Beach

6000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

356

Very Good

302

Average

107

Poor

Terrible

Recent Reviews: 836

User:MJSToronto2015
Trip type: Friends getaway
Not a 3 star hotel
14 Jun 2025
This hotel is advertised as a 3 star, but the quality and amenities makes it a 2 star. The rooms are small (though clean) but lack basic amenities such as toiletries (except shampoo and soap in a container attached to the wall), no body lotion, not even Kleenex. The common areas are average and the breakfast is barely decent. Friendly staff somehow mitigates the experience. Rooms facing Tulum avenue can be noisy, especially during the day and evening. GERENTE GENERAL, General Manager at One Cancun Centro, responded to this review Dear MJS, Thank you very much for your feedback, We will keep working in order to improve our service. We look forward to having the honor of being your hosts very soon.
User:PriscilaR_13
Trip type: Solo travel
DO NOT BOOK THIS HOTEL IS TERRIBLE
07 May 2023
This has been so far the worst experience ever!I arrived at the hotel and they gave me a room that smelled very, very bad and the bed moved when the ones in the room next door moved. It was very annoying and the experience was terrible. They changed my room and gave me one that had dirty stained bedspreads and the air conditioning did not work. Then someone entered my room with a key and I never found out who it was, it wasn't one of the technicians. The experience was so bad that I had to leave the hotel 30mm after arriving. It was a nightmare. I will never recommend this hotel.Rooms smell terrible and you can hear everything in the room next door even when they move.
User:Margo R
Trip type: Business
IMMACULATE, EFFICIENT AND WELCOMING!
15 Jun 2022
We love this "perfect" hotel at the edge of Cancun Centro! Having lived in the state of Quintana Roo for 14 yrs, we had established dental care in Cancun. Living now in Merida, we travel to Cancun for continuing dental care and always stay at ONE! The rooms are 'spare,' and IMMACULATE which makes us feel SECURE as well as COMFORTED. The staff are welcoming, ENDEARING and genuinely HELPFUL! Excellent service, extremely PLEASANT EXPERIENCE! We shall return! Thank you, ONE!
User:Ambassador58474
Trip type:
Excellent property
28 Aug 2021
I moved to this property after the all included resort I was at failed miserably. I am glad that I did. This property is excellent. The room was great. The bed was comfortable and clean. The wifi was excellent. From check in to check out, I was very happy. It was reasonable in cost and located a short walk from Las Americas mall. Close to transport. Overall, a wonderful property.
User:BZTMAN
Trip type: Business
simple and functional
28 Feb 2020
hotel was simple, small, clean and safe. Inexpensive location to spend the night. very limited amenities but the rooms were clean, a/c and hot water worked fine. Best if mobile as limited dining options close by. limited English.