Privilege Aluxes Hotel

Name: Privilege Aluxes Hotel
Address: Adolfo Lopez Mateos Sm 1, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4.5

Isla Mujeres, Cancun (and vicinity), Mexico

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About Privilege Aluxes Hotel

location

Fascinating from first sight, Isla Mujeres is a privileged island surrounded by turquoise waters, right across from Cancún's coastline. It offers guests all the unique natural and cultural wealth of Mexico and its archaeological ruins as well as marine parks such as the well-known Garrafon and Dolphin Discovery parks. Together with Xcaret and Xel-Ha on the Yucatán Peninsula these attractions dazzle travellers and natural reef lovers with the beauty of the Caribbean. For those who are looking to shop for regional and Mexican handicrafts, the island is the perfect spot and there is a great variety of shops around every corner of the pedestrianised streets. It also features jewellery stores, boutiques and bars as well as places to enjoy the island way of life. The pedestrianised areas are very much in the Playa del Carmen-style and the island’s streets such as Hidalgo and Guerrero Ave offer guests entertainment venues such as Nitrox, Coconuts, La Adelita, Tequila Sunrise and La Peña Bar, among others, all featuring that particular Caribbean charm which is perfect for dancing the night away. Cancún is 3 km away, as is the Cancún Hotel Party Zone and the Isla Mall. It is 70 km to Xcaret.

facility

The resort has 75 suites and 49 double rooms, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (for a fee) and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a mini fridge and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has non-smoking rooms.

sport

Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including cycling/mountain biking, bocce, beach volleyball and fishing. Water sports available at the resort include sailing, catamaraning, snorkelling, diving, water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. The non-smoking restaurant provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available. For guests, non-alcoholic beverages are included.

Amenities at Privilege Aluxes Hotel

Facilities
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  Air conditioning
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  Currency Exchange
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Common Area
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  Reception
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Snorkelling
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Bathrobes
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Diving
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  Tanning Studio/Solarium
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Bars / Pubs

20 m

Shopping opportunities

20 m

Public Transport

20 m

Restaurants

20 m

Nightclub

20 m

Tourist Centre

3000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

3518

Very Good

1068

Average

342

Poor

142

Terrible

132

Recent Reviews: 5202

User:Craig M
Trip type: Couples
Fantastic stay in Isla Mujeres
24 Sept 2026
Wonderful experience. Hotel in excellent location. Dani at the Norte Beach club was incredible and took care of our every need. Jesus at the front desk was super helpful, suggesting activities around Isla Mujeres. We are also planning trip to Spain and will probably stay at a sister hotel in Mallorca!
User:Aaron S
Trip type: Family
Amazing!
23 Sept 2026
Everything about PA is amazing! The rooms, the food, the beach, the beach service, the pool! You won’t be let down. 5 star rating! Dani for the win with beach service!
User:dominique s
Trip type: Family
Beach Service
23 Sept 2026
The beach service was incredible, as always. Dani was especially attentive throughout the entire week!
User:julie c
Trip type: Family
Beach bar
23 Sept 2026
Spent all our time on the beach and experienced the superb waiters great service to keep us hydrated throughout, ate mainly at the Beach bar morning lunch and dinner, foo was excellent apart from a couple of dinners that wasn’t quite to standard
User:Phil C
Trip type: Family
Another Super Stay
23 Sept 2026
A Wonderful Place for a Relaxing HolidayA fantastic location for a relaxing holiday. The beach and the excellent beach service really make this place special. We stayed for 14 nights, and this is now our third year in a row coming back — which says it all!The suites are perfectly comfortable, and the beds are really comfortable too. We always feel so well looked after, especially on the beach by Dani. He never stops, and nothing is ever too much trouble for him. He is a real credit to the hotel.A big thank you to Ricardo for always looking after us so well at breakfast and lunch, and another big thank you to Oscar for taking such great care of us at dinner.All of the staff are amazing and always so friendly and attentive. They really help make our holiday special.We absolutely love coming here and are already looking forward to returning!