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Renaissance Cancun Resort & Marina

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Renaissance Cancun Resort & Marina

locationZona Hotelera, Cancun (and vicinity)

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About Renaissance Cancun Resort & MarinaAbout Renaissance Cancun Resort & Marina

Location

This hotel welcomes guests in Cancun.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The resort accepts payment by VISA.

Amenities at Renaissance Cancun Resort & Marina Amenities at Renaissance Cancun Resort & Marina

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Jacuzzi

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

1 km

Golf

2 km

Bus Station

3 km

City Centre

3 km

Harbour

4 km

Fair Centre

10 km

Airport

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

715

Very Good

75

Average

20

Poor

16

Terrible

33

Recent Reviews: 859

  • User:224lisil

    Trip type: Friends getaway

    julio rocks!!!

    rating09 Jun 2026

    Excellent location. clean with amazing service. one person stands out, julio. he’s wonderful in attention to detail, whether it’s helping with bags or communicating with staff about something in the room. the best part of my stay is seeing julio!! Paola Marin, General Manager at Renaissance Cancun Resort & Marina, responded to this review Dear guest,It is a pleasure to have the opportunity to thank you for taking the time to share your recent experience at the property with the rest of the world. We felt grateful for your preference in choosing us to serve you during your trip to Cancun.We are grateful to read that your stay was wonderful and that the service provided by Julio met and exceeded your expectations, do not doubt that the doors of Renaissance will remain open and waiting for your return.We are at your complete disposal for when you decide to come back.Be Safe & Take CarePaola MarínGeneral Manager

  • User:Shawn H

    Trip type: Friends getaway

    Renaissance Cancun Marina Resort is perfect

    rating02 Jun 2026

    The Marina district is amazing, despite still being under development. The Renaissance is a beautiful property convenient to everything. Amazing marina views! Julio was our concierge and provided amazing service. We will definitely be coming back. Paola Marin, General Manager at Renaissance Cancun Resort & Marina, responded to this review Dear guest,It is a pleasure to have the opportunity to thank you for taking the time to share your recent experience at the property with the rest of the world. We felt grateful for your preference in choosing us to serve you during your trip to Cancun.We are glad to read that the service provided by Julio met and exceeded your expectations, do not doubt that the doors of Renaissance will remain open and waiting for your return.The Renaissance team would be delighted to have one more opportunity to serve you at the level that you deserve on any of your upcoming trips.Be Safe & Take CarePaola MarinGeneral Manager

  • User:marlapinckney

    Trip type: Couples

    Pure luxury

    rating30 May 2026

    Amazing views, luxury amenities and beautiful design. The views of the marina are breathtaking. The rooms are immaculate, clean and full of luxury amenities. Check in was high level professionalism. The pool bar / main lobby bar is such a great place to hang out. DJ playing great music and just a fabulous atmosphere. We are coming back in September. Paola Marin, General Manager at Renaissance Cancun Resort & Marina, responded to this review Dear guest, It is my pleasure to have the opportunity to thank you for the valuable time invested in share your comments with us regarding your recent experience at Renaissance Cancun Resort & Marina. It was a pleasure to provide you with the quality service you deserve.It is an honor to read that the hotel was able to meet your high expectations for your stay. The entire team at Renaissance Cancún Resort & Marina is eager to welcome you back for another exceptional stay.Be Safe & Take CarePaola MarinManaging Director

  • User:Jordan A

    Trip type: Business

    Marvelous.

    rating13 May 2026

    Gricel has been an incredible person during my business trip event, she was such an amazing guest and help us to solve everything during the event. There’s no doubt i will reserve for my future event if she is in charge of. My experience was amazing. Paola Marin, General Manager at Renaissance Cancun Resort & Marina, responded to this review Dear Jordan,Thank you very much for sharing your wonderful feedback regarding your recent business event with us.We are delighted to know that Gricel made such a positive impact on your experience through her dedication, attentiveness, and willingness to assist throughout the event. We will be sure to recognize her for the exceptional service she provided.It is truly rewarding to know that your experience was amazing and that you would consider hosting your future events with us again. Comments like yours motivate our team to continue delivering memorable and personalized experiences.We sincerely appreciate your trust and look forward to welcoming you back for your next event.Be Safe & Take CarePaola MarinGeneral Manager

  • User:Jody S

    Trip type: Couples

    Amazing views and amazing staff

    rating08 May 2026

    Julio was amazing and helped us out as soon as we stepped out the vehicle with everything. We had a great experience from check-in with the front staff to check out with the bell hops. They were helpful with recommendations to help navigating how to get places and things to do and see. The hotel was gorgeous and the location was really neat to see the boats in the marina and views were awesome. Paola Marin, General Manager at Renaissance Cancun Resort & Marina, responded to this review Dear guest,Thank you for taking the time to share your wonderful experience at Renaissance Cancun.We are glad to read that the service provided by the Renaissance Cancún Team met and exceeded your expectationsWe truly appreciate your kind comments about our hotel. Puerto Cancun is indeed a very special place, and we are happy you were able to enjoy the beautiful surroundings and atmosphere during your stay.Your feedback means a great deal to us, and we will be sure to recognize Julio and the rest of the team for their outstanding hospitality.We look forward to welcoming you back again very soon.Be Safe & Take CarePaola MarínGeneral Manager

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