Royal Solaris Cancun

Name: Royal Solaris Cancun
Address: Boulevard Kukulcan Km 20.5, Lote 64, Cancun (and vicinity), mexico
Telephone: +44-204-505-9777
Rating: 4.4

Zona Hotelera, Cancun (and vicinity), Mexico

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About Royal Solaris Cancun

location

Ideal for beach holidaymakers and families, this family-friendly hotel is situated on a main road in Cancun, right by the sea. Cancun (CUN) Airport is approximately 10 km away.

facility

Guests have a choice of 300 non-smoking rooms located in two 7-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. 3 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball and volleyball. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, snorkelling, diving and aquafit. For a fee, guests can also enjoy jet skiing and motorboat rides. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, yoga and aerobics. A range of wellness facilities, such as a spa, a sauna, a beauty salon and hydrotherapy treatments, are offered at the resort. For a fee, guests can also take advantage of a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy their meals in the cosy atmosphere of the 3 restaurants, which are equipped with high chairs. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Royal Solaris Cancun

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Outdoor Activities and Sports
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  Snorkelling
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  Water sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Golf
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  Entertainment Programme
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  Tennis
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  Events
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  Water Park
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Beach

0 m

Centre

1000 m

Airport

14000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

4429

Very Good

1420

Average

494

Poor

258

Terrible

237

Recent Reviews: 6838

User:Nathaniel M
Trip type: Friends getaway
Life Changing
03 May 2026
This trip was absolutely amazing!! With honest stand out star Isreal Coach and Miguel from the members premier bar!! Honestly so many names that I fail to remember, but this in no way a bad thing, as i was met with true hospitality by everyone. Thank you so much Hotel Solaris I cant wait to be back!!
User:y s
Trip type: Solo travel
Amazing vacation
01 May 2026
I went there alone as an Asian traveler, but there were lots of activities. I really enjoyed Coach’s yoga and water workouts—they were super fun and well organized. I never felt lonely and had an amazing time.The rooms were very clean and spacious too! Gestor de Experiencia, Guest Services / Front Office at GR Solaris Caribe, responded to this review Dear guest, thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the activities and found the accommodations to your satisfaction. It is our goal to ensure every guest feels welcomed and engaged. We look forward to welcoming you back in the future.
User:Irina Y
Trip type: Friends getaway
First time in Mexico
01 May 2026
Had a great stay overall at adults only! The hotel is absolutely beautiful, with a really relaxing atmosphere. The staff were all super kind and welcoming. There were plenty of great food and restaurant options to choose from—everything we tried was delicious. One of the highlights was classes with Yzrael. He led yoga, pool stretching, and pool aerobics sessions, and made every one of them enjoyable, fun and easy to follow. He’s super positive, passionate at what he’s doing and encouraging. There were a couple of frustrating moments, though. When we first arrived at the adults-only hotel, the receptionist said they couldn’t find our reservation and tried to move us to the main family hotel, which is cheaper. This ended up wasting a lot of our time and caused quite a bit of aggravation until a manager finally stepped in and resolved the issue.Also, the Solaris club membership presentation wasn’t a great experience. It lasted much longer than the promised 90 minutes, and we still didn’t get the clear information we were looking for.Aside from those issues, everything else about the stay was really enjoyable. I’d definitely recommend it overall. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Caribe, responded to this review Dear Irina Y, thank you for sharing your experience. We are delighted to hear that you enjoyed the beautiful atmosphere and the delicious dining options. Your kind words about Yzrael's classes are greatly appreciated. We value your feedback and will use it to enhance our services for future guests. We hope to welcome you back soon.
User:Janice S
Trip type: Friends getaway
Fantastic vacation.
30 Apr 2026
Great vacation. The entertainment staff was fantastic. Pool parties were a lot of fun. Manuel at the members bar was great and he was fantastic with speciality drinks at the pool parties. Lupita the pool waitress was spot on. Great service. Erica the towel woman and Pool service was also a great dancer. The restaurants were great. Veneto and bogavanti fantastic. All in all a great trip Customer Service GR Solaris Caribe, Atención al huésped/Recepción at GR Solaris Caribe, responded to this review Dear Janice S:Thank you so much for sharing your wonderful experience with us at GR Solaris Caribe. We are delighted to know that you enjoyed a fantastic vacation and that our entertainment team made your stay so special.We deeply appreciate your kind comments about Manuel, Lupita, and Erica; we will gladly pass on your appreciation, as they will undoubtedly be very motivated knowing they contributed to making your experience memorable.It will be a true pleasure to welcome you back on your next visit.Best Regards.Costumer Service.
User:Brandi M
Trip type: Family
Wonderful and relaxing vacation
30 Apr 2026
Wonderful trip with family.We have stayed at this resort multiple times and everyone is always so helpful and friendly, especially Edgar at the omelette bar . We will definitely keep returning.The only negative was only being able to get 3 reservations will our stay for 7 days. Customer Service GR Solaris Caribe, Atención al huésped/Recepción at GR Solaris Caribe, responded to this review Dear Brandi M:Thank you for your kind review of your stay with us at GR Solaris Caribe. We are pleased to know that your experience was extremely pleasant and that you were completely satisfied with the service provided.We sincerely thank you for your trust and hope to have the opportunity to welcome you again in the near future.Best Regards.Costumer Service.