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Royal Solaris Cancun

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Royal Solaris Cancun

locationZona Hotelera, Cancun (and vicinity)

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About Royal Solaris CancunAbout Royal Solaris Cancun

Location

Ideal for beach holidaymakers and families, this family-friendly hotel is situated on a main road in Cancun, right by the sea. Cancun (CUN) Airport is approximately 10 km away.

Facility

Guests have a choice of 300 non-smoking rooms located in two 7-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. 3 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball and volleyball. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, snorkelling, diving and aquafit. For a fee, guests can also enjoy jet skiing and motorboat rides. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, yoga and aerobics. A range of wellness facilities, such as a spa, a sauna, a beauty salon and hydrotherapy treatments, are offered at the resort. For a fee, guests can also take advantage of a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy their meals in the cosy atmosphere of the 3 restaurants, which are equipped with high chairs. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Royal Solaris Cancun Amenities at Royal Solaris Cancun

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Theatre

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4429

Very Good

1420

Average

494

Poor

258

Terrible

237

Recent Reviews: 6838

  • User:Nathaniel M

    Trip type: Friends getaway

    Life Changing

    rating03 May 2026

    This trip was absolutely amazing!! With honest stand out star Isreal Coach and Miguel from the members premier bar!! Honestly so many names that I fail to remember, but this in no way a bad thing, as i was met with true hospitality by everyone. Thank you so much Hotel Solaris I cant wait to be back!!

  • User:y s

    Trip type: Solo travel

    Amazing vacation

    rating01 May 2026

    I went there alone as an Asian traveler, but there were lots of activities. I really enjoyed Coach’s yoga and water workouts—they were super fun and well organized. I never felt lonely and had an amazing time.The rooms were very clean and spacious too! Gestor de Experiencia, Guest Services / Front Office at GR Solaris Caribe, responded to this review Dear guest, thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the activities and found the accommodations to your satisfaction. It is our goal to ensure every guest feels welcomed and engaged. We look forward to welcoming you back in the future.

  • User:Irina Y

    Trip type: Friends getaway

    First time in Mexico

    rating01 May 2026

    Had a great stay overall at adults only! The hotel is absolutely beautiful, with a really relaxing atmosphere. The staff were all super kind and welcoming. There were plenty of great food and restaurant options to choose from—everything we tried was delicious. One of the highlights was classes with Yzrael. He led yoga, pool stretching, and pool aerobics sessions, and made every one of them enjoyable, fun and easy to follow. He’s super positive, passionate at what he’s doing and encouraging. There were a couple of frustrating moments, though. When we first arrived at the adults-only hotel, the receptionist said they couldn’t find our reservation and tried to move us to the main family hotel, which is cheaper. This ended up wasting a lot of our time and caused quite a bit of aggravation until a manager finally stepped in and resolved the issue.Also, the Solaris club membership presentation wasn’t a great experience. It lasted much longer than the promised 90 minutes, and we still didn’t get the clear information we were looking for.Aside from those issues, everything else about the stay was really enjoyable. I’d definitely recommend it overall. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Caribe, responded to this review Dear Irina Y, thank you for sharing your experience. We are delighted to hear that you enjoyed the beautiful atmosphere and the delicious dining options. Your kind words about Yzrael's classes are greatly appreciated. We value your feedback and will use it to enhance our services for future guests. We hope to welcome you back soon.

  • User:Janice S

    Trip type: Friends getaway

    Fantastic vacation.

    rating30 Apr 2026

    Great vacation. The entertainment staff was fantastic. Pool parties were a lot of fun. Manuel at the members bar was great and he was fantastic with speciality drinks at the pool parties. Lupita the pool waitress was spot on. Great service. Erica the towel woman and Pool service was also a great dancer. The restaurants were great. Veneto and bogavanti fantastic. All in all a great trip Customer Service GR Solaris Caribe, Atención al huésped/Recepción at GR Solaris Caribe, responded to this review Dear Janice S:Thank you so much for sharing your wonderful experience with us at GR Solaris Caribe. We are delighted to know that you enjoyed a fantastic vacation and that our entertainment team made your stay so special.We deeply appreciate your kind comments about Manuel, Lupita, and Erica; we will gladly pass on your appreciation, as they will undoubtedly be very motivated knowing they contributed to making your experience memorable.It will be a true pleasure to welcome you back on your next visit.Best Regards.Costumer Service.

  • User:Brandi M

    Trip type: Family

    Wonderful and relaxing vacation

    rating30 Apr 2026

    Wonderful trip with family.We have stayed at this resort multiple times and everyone is always so helpful and friendly, especially Edgar at the omelette bar . We will definitely keep returning.The only negative was only being able to get 3 reservations will our stay for 7 days. Customer Service GR Solaris Caribe, Atención al huésped/Recepción at GR Solaris Caribe, responded to this review Dear Brandi M:Thank you for your kind review of your stay with us at GR Solaris Caribe. We are pleased to know that your experience was extremely pleasant and that you were completely satisfied with the service provided.We sincerely thank you for your trust and hope to have the opportunity to welcome you again in the near future.Best Regards.Costumer Service.

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