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Homemexico

Sandos Cancun

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Sandos Cancun

locationZona Hotelera, Cancun (and vicinity)

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About Sandos CancunAbout Sandos Cancun

Location

Located in Cancún's hotel zone, the resort offers an ideal setting between the warm Caribbean Sea and beautiful Nichupte Lagoon.

Facility

214 rooms are available to guests. English-speaking staff warmly welcomes guests in the lobby. Amenities include a baggage storage service, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Further services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the lagoon from a balcony or terrace. Guests are sure to get a good night's sleep in the queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A flatscreen television with cable channels and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A vanity mirror is provided in the bathrooms. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

Plenty of active relaxation awaits guests in the pool area's 3 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis, volleyball and fishing are available. With jet skiing and canoeing available, fans of water sports will have plenty to choose from. Third-party operators offer windsurfing, sailing, kayaking, snorkelling and diving. Sport and leisure facilities at the resort include a gym, table tennis and billiards. There is a wellness area with a hammam, hydrotherapy treatments, anti-ageing treatments and a solarium and, for an additional fee, a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including 5 restaurants, a café and a bar. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available. The chefs prepare delicious specialities during the show cooking. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.

Amenities at Sandos Cancun Amenities at Sandos Cancun

  • Facilities

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      Bar(s)

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Laundry Facilities

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Diving

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      Gym

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      Indoor Pool

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Steam bath

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

17 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

6967

Very Good

1642

Average

721

Poor

351

Terrible

364

Recent Reviews: 10045

  • User:Samantha S

    Trip type: Friends getaway

    Great service

    rating02 Apr 2026

    Celebrated my 50th birthday. Nahum was our waiter and very kind and attentive at Seasons restaurant. Thank you!!

  • User:1980hippy

    Trip type: Solo travel

    Amazing hotel

    rating02 Apr 2026

    Amazing hotel, staff couldn’t do enough for you so definitely will be back again Web Relations Cancun, Director General at Sandos Cancun, responded to this review Hola! Thank you for your comment. We’re delighted to know you found the hotel amazing and that our staff went above and beyond to make your stay special. It’s wonderful to hear you’re already planning to return, recognitions like yours inspire our team to continue offering warm hospitality and memorable experiences for all our guests. Saludos, Sandos Cancún

  • User:Karen H

    Trip type: Friends getaway

    Dinner at the seasons restaurant!

    rating31 Mar 2026

    Jordon the chef was amazing! Our meal was delicious!! Octavio was our server and he was very friendly and very attentive! Rogelio was our barman and he made the best after dinner drinks! Highly recommend! Web Relations Cancun, Director General at Sandos Cancun, responded to this review ¡Hola! Thank you for your comment. We’re delighted to know that your dinner at Seasons restaurant was such a memorable experience. It’s wonderful to hear that Chef Jordon impressed you with a delicious meal, Octavio provided friendly and attentive service, and Rogelio crafted the best after-dinner drinks. Recognitions like yours inspire our culinary and service teams to continue offering warm hospitality and unforgettable dining moments. Saludos, Sandos Cancún

  • User:Thelma M

    Trip type: Family

    Amazing place to be. Staff, accommodation, food, and the whole experience was to spectacular.

    rating31 Mar 2026

    My grandson and I had an amazing time. The entertainment was fabulous. A special thank you to Karla for making our first trip to Cancun Mexico at the Sandos Resort such an unforgettable experience. Web Relations Cancun, Director General at Sandos Cancun, responded to this review ¡Hola! Thank you for your comment. We’re delighted to know that your stay was amazing and that both staff and accommodations made the experience spectacular. It’s wonderful that you and your grandson enjoyed the fabulous entertainment, and we especially appreciate your recognition of Karla for making your first trip to Cancún at Sandos such an unforgettable experience. Feedback like yours inspires our team to continue creating warm hospitality and memorable moments for all our guests. Saludos, Sandos Cancún

  • User:GTWhale

    Trip type: Friends getaway

    Great service by the Sandos Team. Love it!

    rating30 Mar 2026

    Danna, Nahum, Jesus Michel (the chef) did a fantastic job making our experience great at Fratinis. Karla made some nice bracelets with us by the pool. Web Relations Cancun, Director General at Sandos Cancun, responded to this review ¡Hola!Thank you for sharing such kind feedback. We are delighted to hear that our team helped make your visit memorable.It is wonderful to know the culinary experience and poolside activities stood out. Creating warm, personalized moments is at the heart of what we do.We appreciate your support and look forward to welcoming you back for another relaxing stay.SaludosSandos Cancun

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