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The hotel is located around 20 km from Cancún's Hotel Zone, 15 km from Cancún International Airport, and close to many shops, nightclubs and restaurants.
388 non-smoking rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the holiday village ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. A number of sports are available, including water sports such as paddle boating, kayaking, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, sailing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, squash, yoga, callisthenics and aerobics. There is a wellness area with a spa, a hammam and a beauty salon and, for an additional fee, a sauna, a steam bath, massage treatments and a solarium. Additional leisure activities include a kids' club, live music and a dance club.
The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. The complex offers a wide range of catering options. Full board and all-inclusive can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
Facilities
Air conditioning
Currency Exchange
Shops
Nightclub
Conference Room
Internet access
Room Service
Laundry Service
Elevator/ Lift
Laundry
Newspaper
Parking
Smoke detector
Smoking rooms
Wifi
Beauty and Spa
Massage
Spa
Steam and Sauna
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Reception
Sun Deck
Distances
Beach
General Services
Concierge
Doctor on call
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Indoor Activities and Sports
Yoga
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Outdoor Activities and Sports
Snorkelling
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
TV
Closet
Room service
Toiletries
Security
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Outdoor Pool(s)
Swimming Pool
Sauna
Diving
Windsurfing
Table Tennis
Billiards/Snooker
Events

Beach
0 m
Airport
14000 m
Centre
24000 m
Excellent
383
Very Good
47
Average
15
Poor
19
Terrible
21
Recent Reviews: 485
User:Izabela T
Trip type: Couples
Highly recommended
11 Jun 2026
User:Camper110950
Trip type: Family
A Perfect Adults-Only Escape
11 Jun 2026
User:Lindsey H
Trip type: Couples
Great food and service
11 Jun 2026
User:Travellife60
Trip type:
Simply Paradise..
11 Jun 2026
User:Bryan S
Trip type: Couples
Relaxing experience with delicious restaurants.
10 Jun 2026