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Turquoize Adults Only All Inclusive At Hyatt Ziva

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Turquoize Adults Only All Inclusive At Hyatt Ziva

locationZona Hotelera, Cancun (and vicinity)

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About Turquoize Adults Only All Inclusive At Hyatt ZivaAbout Turquoize Adults Only All Inclusive At Hyatt Ziva

Location

This hotel is located in Cancun, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, tennis and golf are available. Water sports enthusiasts can enjoy sailing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Turquoize Adults Only All Inclusive At Hyatt Ziva Amenities at Turquoize Adults Only All Inclusive At Hyatt Ziva

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

11899

Very Good

1646

Average

596

Poor

258

Terrible

442

Recent Reviews: 14841

  • User:Stephanie S

    Trip type:

    Great Place to Vacation

    rating11 Jun 2026

    This was a beautiful resort with the friendliest staff ever! There were enough pools where none of them were over-crowded. I would highly recommend for your next vacation.

  • User:J O

    Trip type: Family

    Great resort, excellent food, amazing spa

    rating09 Jun 2026

    We had an amazing week at Hyatt Ziva Cancun in mid-May with our family of four, including our two young adult kids. From the moment we arrived, we were impressed by how beautiful the resort is—stunning views, well-kept grounds, and an overall atmosphere that just makes it easy to relax and enjoy your time together.The food was excellent across the board, with plenty of variety so everyone in our family could find something they loved. Every meal felt like a highlight, and the quality really stood out compared to other all-inclusive resorts we’ve visited.One of the biggest highlights of our trip was the spa experience. Cesar was incredibly helpful in getting us booked for massages, and we’re so glad he did. Spending the hour beforehand enjoying the jet pool, steam room, and sauna was absolutely amazing—such a relaxing and premium experience. The massages themselves were some of the best we’ve ever had and truly a must-do while you’re there.

  • User:Mark L

    Trip type:

    Top property in the hotel strip

    rating07 Jun 2026

    Beautiful location at the lighthouse on the hotel strip in Cancun. The hotel was very well kept, the service first class, and the food was excellent. We attended a family wedding and the team did an amazing job. My only complaint is the very high cost for the stay. There are much better deals in the area but the service and hotel are certainly outstripping.

  • User:Jennifer H

    Trip type:

    Cried when I left!

    rating06 Jun 2026

    Absolutely incredible stay. The service and cleanliness were incredible. Pools are immaculate and not too crowded. Fun activities and work out classes. The food is good for an all inclusive but I’ve never found all inclusive food that amazes me. But for the ease of the experience, lots of options for the whole family, and a staff that is super attentive and kind I give this resort 9/10. It is pricey but this might be my favorite vacation ever because I could just enjoy being with my family and didn’t have to do anything other than relax and enjoy everyone in a stunning location.

  • User:Terry W

    Trip type: Couples

    Best experience ever

    rating02 Jun 2026

    From the moment you arrive you are treated like royalty.The rooms are luxurious and spacious, well maintained twice a day.The restaurant’s and bars are second to none with amazing friendly staff.The attention to detail, the cleanliness,( you will always see people cleaning is beyond belief.The entertainment is top level with a special mention to Michele who sings in the Speak easy bar as she is world class..amazing.

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