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Dreams Cozumel Cape Resort & Spa

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Dreams Cozumel Cape Resort & Spa

locationCozumel Sur, Cozumel, Mexico

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About Dreams Cozumel Cape Resort & SpaAbout Dreams Cozumel Cape Resort & Spa

location

This hotel warmly welcomes guests on Cozumel.

facility

The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Film lovers are sure to find just what they're looking for in the cinema's listings. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.

rooms

The rooms of the hotel include air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and fishing. Water sports available at the hotel include catamaraning, kayaking, snorkelling, diving and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and anti-ageing treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.

meals

Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Dreams Cozumel Cape Resort & Spa Amenities at Dreams Cozumel Cape Resort & Spa

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

    • -

      Shops

    • -

      Nightclub

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Kids Club

    • -

      Pets

    • -

      Ironing services

    • -

      Kitchen/Kitchenette

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      Laundry

    • -

      Parking

    • -

      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

  • Building Information

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      Garden (m²)

  • Common Area

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Snorkelling

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Hairdryer

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      TV

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Diving

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      Windsurfing

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      Gym

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      Tennis

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      Tanning Studio/Solarium

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      Events

LocationLocation

Map preview

Around this property:

Beach

1000 m

Centre

15000 m

Airport

16000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

386

Very Good

207

Average

132

Poor

99

Terrible

132

Recent Reviews: 956

  • User:Elizabeth M

    Trip type:

    Fantastic stay at Dreams

    rating28 Jun 2026

    We had a wonderful visit at Dreams. Our room had a great view and was always clean and had everything we needed. Plenty of hangers and closet space with slippers and robes. The food was very good, especially the buffet!

  • User:mikazukowski

    Trip type: Family

    Better Call Sal …Salvatore

    rating28 Jun 2026

    We had an amazing stay at Dreams Cozumel and would absolutely return. The hotel has beautiful rooms, a smaller boutique-style feel that made everything convenient and relaxing, and excellent food options throughout the resort. It’s especially great for families with young children — we felt comfortable, welcomed, and had everything we needed.A huge shoutout to the entertainment team — Gerry, Emilio, and Aaron. They were top-notch staff members with incredible personalities and such positive attitudes. They brought so much energy to the resort and made our stay even more memorable.Special recognition also goes to Mr. Jose, the gentleman who carries ice throughout all the restaurants and bars. He works incredibly hard every day and truly deserves recognition. He became such an iconic part of our experience and his dedication did not go unnoticed.Lastly, and most importantly, Sal from the beach concierge team completely saved our vacation. By far the best employee we’ve encountered at any Dreams resort. Salvatore handled every situation with kindness, professionalism, and always turned things into a positive experience. He went above and beyond and made such a difference in our trip.Thank you, Salvatore, and thank you to the entire Dreams Cozumel team for making our family vacation so special.

  • User:maxnico

    Trip type:

    I loved my vacation at Dreams Cozumel

    rating27 Jun 2026

    Dreams is a wonderful place to stay on the beautiful beaches of Cozumel. The diving is world class with reef life that rivals any other spot on the Eastern seaboard of North America and the Caribbean. Children are welcome and the beaches are well cared for. The rooms are neat, clean, Dreams offers differennt price points. I recommend it for the view, the experience, and the price.

  • User:Hedieh R

    Trip type:

    Great experience

    rating26 Jun 2026

    Overall was great . We had a great Ocean view room . Drinks were great & also Service was amazing even on the beach . Thank you to everyone that works there & make our vacation memorable

  • User:Raina R

    Trip type: Friends getaway

    A must go resort!

    rating14 Jun 2026

    I highly recommend going to this resort everyone there was so friendly and welcoming! One of the workers, Gerry made the trip a 10/10 to a 100/10 he was kind and could make everyone feel included! When you go look for Gerry and you will feel at home he definitely deserves a raise he was the best employee hands down! I have been to many resorts and this one was the best because of Gerry!! Management Area, Propietario at Dreams Cozumel Cape Resort & Spa, responded to this review Dear Guest,Thank you very much for sharing your wonderful comments. We are delighted to know that you felt welcomed by our team and that Gerry made such a positive impact on your stay. It is always rewarding to hear that our staff helps create memorable experiences, and we will be sure to share your kind words with him.We truly appreciate your recommendation and look forward to welcoming you back soon for another unforgettable visit.Warm regards,Dreams Cozumel Cape Resort & Spa

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